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Personal Lines Department Manager Jobs in Decatur, GA

The Jonus Group

Personal Lines Account Manager

Roswell, GA · On-site

$42K - $57K/yr

Personal Lines Account Manager Job Summary Seeking a dedicated and detail-oriented Personal Lines Account Manager to join a team. In this role, you will independently manage an assigned book of ...

The Jonus Group

Personal Lines Account Manager

Atlanta, GA · On-site

$70K - $80K/yr

Personal Lines Account Manager Job Summary Seeking a highly skilled and experienced Personal Lines Account Manager to join a team. The ideal candidate will be responsible for managing a diverse book ...

Gallagher

Personal Lines Producer

Atlanta, GA · On-site

$38K - $51K/yr

You'll also develop expertise in insurance solutions for specific product lines and industry ... Business development and relationship management skills. * A home state P&C license * Strong ...

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All JobsPersonal Lines Department JobsPersonal Lines Department Manager JobsPersonal Lines Department Manager Jobs in Decatur, GA

Personal Lines Department Manager information

See Decatur, GA salary details

$31.7K

$53.9K

$84.9K

How much do personal lines department manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for personal lines department manager in Decatur, GA is $53,944.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $59,600.00 per year, depending on experience, location, and employer.

What does a Personal Lines Department Manager do?

A Personal Lines Department Manager oversees the operations and staff within an insurance agency's personal lines division, which typically handles insurance products for individuals, such as auto, home, and renters insurance. Their responsibilities include managing and training agents, ensuring excellent customer service, meeting sales targets, and ensuring compliance with industry regulations. They also develop strategies to grow the department, resolve complex client issues, and maintain relationships with insurance carriers. This role requires strong leadership, communication, and analytical skills.

What are the key skills and qualifications needed to thrive as a Personal Lines Department Manager, and why are they important?

To thrive as a Personal Lines Department Manager, you need in-depth knowledge of personal insurance products, strong leadership abilities, and typically a state insurance license. Familiarity with insurance management systems (like AMS360 or Applied Epic) and relevant certifications such as CIC or CPCU are highly valued. Outstanding interpersonal skills, problem-solving, and the ability to motivate teams set exceptional managers apart. These skills ensure effective team performance, regulatory compliance, and high client satisfaction in a competitive insurance market.

What are some common challenges faced by Personal Lines Department Managers, and how can they be addressed?

Personal Lines Department Managers often face challenges such as balancing team productivity with high-quality customer service, staying updated on evolving insurance regulations, and managing multiple priorities during peak renewal periods. To address these, effective communication and regular training sessions for staff are essential, as well as implementing clear workflows and utilizing technology to streamline processes. Building a supportive team culture and setting measurable goals can also help ensure consistent performance and adaptation to industry changes.

What is the difference between Personal Lines Department Manager vs Personal Lines Underwriter?

AspectPersonal Lines Department ManagerPersonal Lines Underwriter
CredentialsInsurance licenses, management experienceInsurance licenses, underwriting certifications
Work EnvironmentSupervises team, manages department operationsEvaluates applications, assesses risk, makes underwriting decisions
Employer & Industry UsageCommon in insurance agencies and companiesFound within insurance companies and underwriting firms
Search & Comparison IntentManagement, leadership, department oversightRisk assessment, policy evaluation, underwriting process

The main difference is that the Personal Lines Department Manager oversees the entire personal lines department, focusing on team management and operations, while the Personal Lines Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require insurance licenses, but their responsibilities and focus areas differ significantly.

What job categories do people searching Personal Lines Department Manager jobs in Decatur, GA look for?

The top searched job categories for Personal Lines Department Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Personal Lines Department Manager jobs?

Cities near Decatur, GA with the most Personal Lines Department Manager job openings:

Personal Lines Department Manager jobs near you

Personal Lines Account Manager

The Jonus Group

Roswell, GA • On-site

$42K - $57K/yr

Other

Posted 7 days ago

Job description


Personal Lines Account Manager
Job Summary
Seeking a dedicated and detail-oriented Personal Lines Account Manager to join a team. In this role, you will independently manage an assigned book of personal lines insurance business, ensuring exceptional customer service and tailored solutions for clients. You will work closely with clients, insurance carriers, and agency partners to deliver professional and timely service while contributing to the growth and success of the agency.
Compensation Package
Offering a competitive annual salary that is reviewed periodically during performance evaluations. Additionally, you will be eligible for monthly commissions on new business generated, in accordance with agency guidelines. This compensation structure is designed to reward outstanding service, client retention, and contributions to the agency's growth.
Responsibilities
  • Handle new business marketing for qualified personal lines opportunities.
  • Manage policy renewals and initiate re-marketing efforts to ensure competitive coverage and pricing.
  • Issue and bind new and renewal policies in compliance with agency procedures.
  • Perform detailed policy and endorsement checks to ensure accuracy and compliance.
  • Provide comprehensive policy servicing for assigned clients, including processing changes, handling requests, and updating documentation.
  • File auto claims for specific carriers and guide insured clients in filing claims directly with others.
  • Maintain accurate documentation and communication logs within the agency management system (AMS360).
  • Deliver timely, courteous, and professional service via phone, email, and written communication.
Key Performance Indicators (KPIs)
  • Client Retention: Maintain an annual client retention rate of 90% by minimizing policy cancellations, non-renewals, and lapses (excluding uncontrollable factors such as relocation, death, or underwriting withdrawal).
  • New Business Growth: Contribute to agency growth by achieving an annual increase of 5% in personal lines policies/accounts.
Qualifications/Requirements
  • Proven experience in personal lines insurance account management or a related field.
  • Strong knowledge of personal lines insurance products, policies, and procedures.
  • Proficiency in using agency management systems (experience with AMS360 is a plus).
  • Exceptional attention to detail and organizational skills.
  • Excellent communication skills, both written and verbal, with a professional demeanor.
  • Ability to work independently, prioritize tasks, and meet deadlines.
  • A customer-focused mindset with a commitment to delivering outstanding service.
  • Relevant insurance licenses as required by state regulations.

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About Jonus Group

Sourced by ZipRecruiter

The Jonus Group is a prestigious staffing agency located in Wayne, PA, the United States that specializes in the insurance industry. Since its inception, the Jonus Group has been committed to connecting skilled industry-specific candidates with leading insurance companies across the nation. The firm stands out for its broad-based experience in permanent, temporary and temp-to-hire staffing, proving its flexible approach to addressing diverse client needs. Foundational to the Jonus Group’s operations are its core values - excellence, integrity, and client focus. The firm's mission is to serve as a bridge between talent and opportunity, focusing on establishing mutually beneficial, long-lasting relationships between job seekers and employers. A key achievement of the Jonus Group has been its ability to position itself as a reliable go-to resource for staffing solutions in the insurance industry.

Industry

Insurance services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2012

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