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Personal Lines Account Assistant Jobs in Decatur, GA

The Jonus Group

Personal Lines Account Manager

Roswell, GA · On-site

$42K - $57K/yr

Personal Lines Account Manager Job Summary Seeking a dedicated and detail-oriented Personal Lines Account Manager to join a team. In this role, you will independently manage an assigned book of ...

The Jonus Group

Personal Lines Account Manager

Atlanta, GA · On-site

$70K - $80K/yr

Personal Lines Account Manager Job Summary Seeking a highly skilled and experienced Personal Lines Account Manager to join a team. The ideal candidate will be responsible for managing a diverse book ...

Alera Group

Commercial Lines Account Manager

Alpharetta, GA · On-site

$75K - $90K/yr

Guide and support Account Assistants, Account Specialists in policy analysis and market knowledge ... Please review our Privacy Policy to understand what personal information we may collect and use as ...

The Jonus Group

CL/PL Insurance CSR

Atlanta, GA · On-site

$40K/yr

Manage and service a mix of Personal Lines (PL) and Commercial Lines (CL) insurance accounts. * Address client inquiries, resolve issues, and ensure a seamless customer experience. * Maintain and ...

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Personal Lines Account Assistant information

See Decatur, GA salary details

$31.7K

$53.9K

$84.9K

How much do personal lines account assistant jobs pay per year?

As of Aug 28, 2026, the average yearly pay for personal lines account assistant in Decatur, GA is $53,944.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $59,600.00 per year, depending on experience, location, and employer.

What is the difference between Personal Lines Account Assistant vs Customer Service Representative?

AspectPersonal Lines Account AssistantCustomer Service Representative
CredentialsInsurance licenses, basic industry knowledgeCustomer service skills, sometimes insurance knowledge
Work EnvironmentInsurance agencies, brokeragesInsurance companies, call centers, retail
Employer & Industry UsageCommonly employed in insurance agencies handling personal lines policiesFound across various industries, including insurance, retail, and service sectors

The Personal Lines Account Assistant primarily supports insurance agencies by managing personal insurance policies, processing renewals, and assisting clients with policy details. In contrast, a Customer Service Representative handles a broader range of customer inquiries across multiple industries, focusing on service and support. While both roles require strong communication skills, the Personal Lines Account Assistant typically needs insurance-specific knowledge and licenses, making it more specialized within the insurance industry.

What is a personal lines account assistant?

A personal lines account assistant supports insurance agents or companies by managing client accounts for personal insurance policies such as auto, home, or renters insurance. They handle tasks like processing applications, updating policy information, and providing customer service, often using insurance software and maintaining accurate records. Strong communication skills and knowledge of insurance policies are important for this role.

What is the role of a personal lines account assistant?

A personal lines account assistant supports insurance agents or brokers by managing client accounts, processing policy applications, handling renewals, and providing customer service. They often use insurance software and need strong organizational and communication skills to ensure accurate policy administration and client satisfaction.

What are the most commonly searched types of Personal Lines Account jobs in Decatur, GA?

The most popular types of Personal Lines Account jobs in Decatur, GA are:

What job categories do people searching Personal Lines Account Assistant jobs in Decatur, GA look for?

The top searched job categories for Personal Lines Account Assistant jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Personal Lines Account Assistant jobs?

Cities near Decatur, GA with the most Personal Lines Account Assistant job openings:

Personal Lines Account Assistant jobs near you

Personal Lines Account Manager

The Jonus Group

Roswell, GA • On-site

$42K - $57K/yr

Other

Posted 13 days ago

Job description


Personal Lines Account Manager
Job Summary
Seeking a dedicated and detail-oriented Personal Lines Account Manager to join a team. In this role, you will independently manage an assigned book of personal lines insurance business, ensuring exceptional customer service and tailored solutions for clients. You will work closely with clients, insurance carriers, and agency partners to deliver professional and timely service while contributing to the growth and success of the agency.
Compensation Package
Offering a competitive annual salary that is reviewed periodically during performance evaluations. Additionally, you will be eligible for monthly commissions on new business generated, in accordance with agency guidelines. This compensation structure is designed to reward outstanding service, client retention, and contributions to the agency's growth.
Responsibilities
  • Handle new business marketing for qualified personal lines opportunities.
  • Manage policy renewals and initiate re-marketing efforts to ensure competitive coverage and pricing.
  • Issue and bind new and renewal policies in compliance with agency procedures.
  • Perform detailed policy and endorsement checks to ensure accuracy and compliance.
  • Provide comprehensive policy servicing for assigned clients, including processing changes, handling requests, and updating documentation.
  • File auto claims for specific carriers and guide insured clients in filing claims directly with others.
  • Maintain accurate documentation and communication logs within the agency management system (AMS360).
  • Deliver timely, courteous, and professional service via phone, email, and written communication.
Key Performance Indicators (KPIs)
  • Client Retention: Maintain an annual client retention rate of 90% by minimizing policy cancellations, non-renewals, and lapses (excluding uncontrollable factors such as relocation, death, or underwriting withdrawal).
  • New Business Growth: Contribute to agency growth by achieving an annual increase of 5% in personal lines policies/accounts.
Qualifications/Requirements
  • Proven experience in personal lines insurance account management or a related field.
  • Strong knowledge of personal lines insurance products, policies, and procedures.
  • Proficiency in using agency management systems (experience with AMS360 is a plus).
  • Exceptional attention to detail and organizational skills.
  • Excellent communication skills, both written and verbal, with a professional demeanor.
  • Ability to work independently, prioritize tasks, and meet deadlines.
  • A customer-focused mindset with a commitment to delivering outstanding service.
  • Relevant insurance licenses as required by state regulations.

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About Jonus Group

Sourced by ZipRecruiter

The Jonus Group is a prestigious staffing agency located in Wayne, PA, the United States that specializes in the insurance industry. Since its inception, the Jonus Group has been committed to connecting skilled industry-specific candidates with leading insurance companies across the nation. The firm stands out for its broad-based experience in permanent, temporary and temp-to-hire staffing, proving its flexible approach to addressing diverse client needs. Foundational to the Jonus Group’s operations are its core values - excellence, integrity, and client focus. The firm's mission is to serve as a bridge between talent and opportunity, focusing on establishing mutually beneficial, long-lasting relationships between job seekers and employers. A key achievement of the Jonus Group has been its ability to position itself as a reliable go-to resource for staffing solutions in the insurance industry.

Industry

Insurance services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2012

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