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Personal Lines Account Assistant Jobs in Decatur, GA

Alera Group

Commercial Lines Account Manager

Alpharetta, GA · On-site

$75K - $90K/yr

Guide and support Account Assistants, Account Specialists in policy analysis and market knowledge ... Please review our Privacy Policy to understand what personal information we may collect and use as ...

Gallagher

Personal Lines Underwriter

Alpharetta, GA · On-site

... skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a ... Tax-advantaged accounts (HSA, FSA) * Educational expense reimbursement * Paid parental leave Other ...

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All JobsPersonal Lines Account JobsPersonal Lines Account Assistant JobsPersonal Lines Account Assistant Jobs in Decatur, GA

Personal Lines Account Assistant information

See Decatur, GA salary details

$31.7K

$53.9K

$84.9K

How much do personal lines account assistant jobs pay per year?

As of Aug 6, 2026, the average yearly pay for personal lines account assistant in Decatur, GA is $53,944.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $59,600.00 per year, depending on experience, location, and employer.

What is a personal lines account assistant?

A personal lines account assistant supports insurance agents or companies by managing client accounts for personal insurance policies such as auto, home, or renters insurance. They handle tasks like processing applications, updating policy information, and providing customer service, often using insurance software and maintaining accurate records. Strong communication skills and attention to detail are important for this role.

What is the difference between Personal Lines Account Assistant vs Customer Service Representative?

AspectPersonal Lines Account AssistantCustomer Service Representative
CredentialsInsurance licenses, basic industry knowledgeCustomer service skills, sometimes insurance knowledge
Work EnvironmentInsurance agencies, brokeragesInsurance companies, call centers, retail
Employer & Industry UsageCommonly employed in insurance agencies handling personal lines policiesFound across various industries, including insurance, retail, and service sectors

The Personal Lines Account Assistant primarily supports insurance agencies by managing personal insurance policies, processing renewals, and assisting clients with policy details. In contrast, a Customer Service Representative handles a broader range of customer inquiries across multiple industries, focusing on service and support. While both roles require strong communication skills, the Personal Lines Account Assistant typically needs insurance-specific knowledge and licenses, making it more specialized within the insurance industry.

What is the role of a personal lines account assistant?

A personal lines account assistant supports insurance agents or brokers by managing client accounts, processing policy applications, handling renewals, and addressing customer inquiries. They often use insurance software and require strong organizational and communication skills to ensure accurate policy administration and customer service.
What job categories do people searching Personal Lines Account Assistant jobs in Decatur, GA look for? The top searched job categories for Personal Lines Account Assistant jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Personal Lines Account Assistant jobs? Cities near Decatur, GA with the most Personal Lines Account Assistant job openings:
Personal Lines Account Assistant jobs near you

Commercial Lines Account Manager

Alera Group

Alpharetta, GA • On-site

$75K - $90K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 25 days ago

Alera Group rating

8.0

Company rating: 8.0 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

163rd of 301 rated insurance

Job description

OVERVIEW
Propel, an Alera Group company, is looking for a Commercial Lines Account Manager (Senior Living/ Senior Care vertical) to join their team in Atlanta, GA. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you!
Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
RESPONSIBILITIES
  • Client & Account Management: Serve as the primary contact for multiple middle market and large accounts handling renewals, submissions, and client expectations.
  • Client/ Book Focus: Senior Living/ Senior Care
  • Policy & Endorsement Processing: Review carrier quotes, prepare proposals, process endorsements, premium audits, and COI compliance issues in collaboration with Producers.
  • Billing & Invoicing: Manage complex invoicing (installments, rolling deposits), resolve billing questions, and secure past-due premiums.
  • Compliance & Contract Review: Conduct contract/lease reviews, complete Surplus Lines filings, and ensure compliance with carrier requirements.
  • System & Workflow Management: Utilize company systems (Sagitta, Indio, OneDoc) to streamline processes and prioritize workload.
  • Leadership & Mentorship: Guide and support Account Assistants, Account Specialists in policy analysis and market knowledge.
  • Business Growth & Development: Identify cross-sell/account rounding opportunities and lead special projects working as a strategic team player.

QUALIFICATIONS
  • 3+ years in the insurance industry with a valid state P&C Agent's License.
  • College degree preferred; industry-related certifications required.
  • Experience working with large Senior Living/ Senior Care clients
  • Expertise in MS Office (Word, Excel, Outlook) and agency management systems (AMS Sagitta, ImageRight experience is helpful).
    • Applied Epic- preferred/ a plus.
  • Strong understanding of commercial lines, broad industry experience, and technical coverage expertise.
  • Professional, solution-oriented approach with excellent oral/written communication skills.
  • Detail-oriented, proactive, team player with strong time management and follow-up skills.
  • Advocates for workflow improvements and organizational efficiency.

ADDITIONAL INFORMATION
This role is expected to be performed onsite in our Atlanta, Georgia.
Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.
The salary range is between $75,000.00 to $90,000.00 annually (depending on experience).
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process
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Location Type
In-Office

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