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Insurance Account Assistant Jobs in Tennessee (NOW HIRING)

CS&A Insurance

Insurance Account Manager

Franklin, TN

$55K - $85K/yr

... * Assist with claim-related documentation and follow-up as needed * Maintain required licenses and ... insurance account management, client services, or a related insurance role Experience servicing ...

CS&A Insurance

Insurance Account Manager

Franklin, TN · On-site

$55K - $85K/yr

The Insurance Account Manager is responsible for servicing and supporting client accounts, managing ... • Assist with onboarding new accounts and transitioning existing accounts * Identify ...

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Insurance Account Assistant information

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$19.1K

$34.2K

$46.3K

How much do insurance account assistant jobs pay per year?

As of Sep 4, 2026, the average yearly pay for insurance account assistant in Tennessee is $34,238.00, according to ZipRecruiter salary data. Most workers in this role earn between $27,200.00 and $40,400.00 per year, depending on experience, location, and employer.

What is an insurance account assistant?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are the key skills and qualifications needed to thrive as an insurance account assistant?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

What are some typical challenges insurance account assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

How much do insurance account assistants get paid?

Insurance account assistants typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

Is an insurance account assistant a good career?

An insurance account assistant is a role that involves supporting insurance agents and handling client accounts, requiring strong organizational and communication skills. It can be a good entry-level position with opportunities for advancement in the insurance industry, often involving familiarity with insurance policies and basic computer software. Career growth may include moving into account management or underwriting roles with experience and additional certifications.

Is an insurance account assistant entry level?

Yes, an insurance account assistant is typically an entry-level position that requires basic administrative skills, attention to detail, and knowledge of insurance policies. It often serves as a starting point for careers in insurance and may require familiarity with office software and customer service skills.

What qualifications do I need to be an insurance account assistant?

To become an insurance account assistant, a high school diploma or equivalent is typically required, along with strong organizational and communication skills. Some employers prefer candidates with previous experience in customer service or administrative roles, and familiarity with insurance software or office tools can be beneficial.

What are the most commonly searched types of Insurance Account jobs in Tennessee?

The most popular types of Insurance Account jobs in Tennessee are:

What are popular job titles related to Insurance Account Assistant jobs in Tennessee?

For Insurance Account Assistant jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Insurance Account Assistant jobs in Tennessee look for?

The top searched job categories for Insurance Account Assistant jobs in Tennessee are:

What cities in Tennessee are hiring for Insurance Account Assistant jobs?

Cities in Tennessee with the most Insurance Account Assistant job openings:

Insurance Account Assistant jobs near you
Infographic showing various Insurance Account Assistant job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,238 per year, or $16.5 per hour.

Insurance Account Manager

CS&A Insurance

Franklin, TN

$55K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Position Overview

We are seeking a detail-oriented and client-focused Insurance Account Manager to join our team. The Insurance Account Manager is responsible for servicing and supporting client accounts, managing renewals, maintaining strong carrier relationships, and ensuring a high level of customer satisfaction.

This role is ideal for an experienced insurance professional who thrives in a service-driven environment and is committed to delivering accurate, timely, and proactive client support.

Key Responsibilities

Client Account Management

         Serve as the primary point of contact for assigned client accounts

  • Manage day-to-day service needs including policy changes, endorsements, certificates, and audits
  • Respond promptly and professionally to client inquiries and service requests
  • Conduct policy reviews to ensure appropriate coverage and alignment with client needs

Renewals & Retention

         Manage the renewal process from start to finish, including data collection, submissions, quote review, and renewal presentations

         Coordinate with producers and carriers to obtain competitive renewal options

  • Support agency retention efforts by providing consistent, high-quality service

Carrier & Underwriting Coordination

         Work closely with insurance carriers and underwriters to obtain quotes and negotiate pricing and coverage terms

         Prepare and submit accurate applications, and support documentation

  • Monitor underwriting requirements and carrier guidelines to ensure compliance

Compliance & Administrative Duties

         Maintain accurate and up-to-date client records in EPIC

         Ensure policies, endorsements, and documentation comply with state regulations and agency procedures

  • Assist with claim-related documentation and follow-up as needed
  • Maintain required licenses and complete continuing education as required

Collaboration & Support

         Work collaboratively with producers, account managers, and leadership

         Assist with onboarding new accounts and transitioning existing accounts

  • Identify opportunities for process improvement and operational efficiency

Qualifications

Experience

         Minimum of 5 years of experience in insurance account management, client services, or a related insurance role

         Experience servicing commercial and/or personal lines accounts

  • Ability to manage multiple accounts and deadlines with accuracy and attention to detail

Education

         Bachelor's degree preferred in Business Administration, Finance, Risk Management & Insurance, Marketing, or a related field

         Equivalent insurance industry experience may be considered in lieu of a degree

Licensing & Certifications

         Active state insurance license (Property & Casualty and/or Life & Health, as applicable)

         Professional designations such as CIC, CPCU, or CRM are a plus

Skills & Competencies

         Strong written and verbal communication skills

         High level of organization and attention to detail

  • Client-focused mindset with strong problem-solving abilities
  • Ability to explain insurance concepts clearly and professionally
  • Proficiency with Microsoft Office and insurance agency systems

Compensation & Benefits

         Starting salary of $55,000 and higher, based on experience and qualifications

         Performance-based increases and career advancement opportunities

  • Paid time off and paid holidays
  • Health, dental, vision, and retirement benefits (as applicable)
  • Continuing education and professional development support

Why Join Us?

         Competitive compensation with long-term growth potential

         Supportive, team-oriented work environment

  • Opportunity to work with established carriers and a diverse client base
  • Emphasis on service excellence and client retention
  • Stability and career growth within a respected insurance organization
Employment Type: FULL_TIME

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