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Insurance Account Assistant Jobs in Oak Ridge, TN

StaffSource, LLC

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Commercial Insurance Account Specialist

Knoxville, TN · Remote

$18 - $22/hr

About the Role: We're seeking a detail-oriented and client-focused Commercial Insurance Account ... Monitor renewal timelines and assist in preparing renewal proposals and comparisons Qualifications ...

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Insurance Account Assistant information

See Oak Ridge, TN salary details

$20.1K

$36.1K

$48.8K

How much do insurance account assistant jobs pay per year?

As of Sep 4, 2026, the average yearly pay for insurance account assistant in Oak Ridge, TN is $36,065.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,700.00 and $42,500.00 per year, depending on experience, location, and employer.

What is an insurance account assistant?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are the key skills and qualifications needed to thrive as an insurance account assistant?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

What are some typical challenges insurance account assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

How much do insurance account assistants get paid?

Insurance account assistants typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

Is an insurance account assistant a good career?

An insurance account assistant is a role that involves supporting insurance agents and handling client accounts, requiring strong organizational and communication skills. It can be a good entry-level position with opportunities for advancement in the insurance industry, often involving familiarity with insurance policies and basic computer software. Career growth may include moving into account management or underwriting roles with experience and additional certifications.

Is an insurance account assistant entry level?

Yes, an insurance account assistant is typically an entry-level position that requires basic administrative skills, attention to detail, and knowledge of insurance policies. It often serves as a starting point for careers in insurance and may require familiarity with office software and customer service skills.

What qualifications do I need to be an insurance account assistant?

To become an insurance account assistant, a high school diploma or equivalent is typically required, along with strong organizational and communication skills. Some employers prefer candidates with previous experience in customer service or administrative roles, and familiarity with insurance software or office tools can be beneficial.

What are the most commonly searched types of Insurance Account jobs in Oak Ridge, TN?

The most popular types of Insurance Account jobs in Oak Ridge, TN are:

What cities near Oak Ridge, TN are hiring for Insurance Account Assistant jobs?

Cities near Oak Ridge, TN with the most Insurance Account Assistant job openings:

Insurance Account Assistant jobs near you
Infographic showing various Insurance Account Assistant job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,065 per year, or $17.3 per hour.

Commercial Insurance Account Specialist

StaffSource, LLC

Knoxville, TN • Remote

$18 - $22/hr

Full-time

Re-posted 28 days ago

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Job description

About the Role:

We’re seeking a detail-oriented and client-focused Commercial Insurance Account Specialist to join our team. This is a non-sales role focused on supporting existing commercial insurance accounts, ensuring smooth operations, and providing top-tier service to our clients. The ideal candidate will have a strong background in commercial insurance and enjoy working in a collaborative, service-driven environment.


Key Responsibilities:

  • Serve as the primary point of contact for commercial insurance clients for policy servicing needs
  • Handle policy renewals, endorsements, certificates of insurance, audits, and other service-related tasks
  • Collaborate with producers, underwriters, and carriers to manage client policies effectively
  • Maintain and update client files and records in the agency management system
  • Review policies for accuracy and ensure appropriate coverage based on client needs
  • Assist with claims processing and follow-ups, acting as a liaison between the client and carrier
  • Respond promptly to client inquiries and ensure resolution of service issues in a professional manner
  • Monitor renewal timelines and assist in preparing renewal proposals and comparisons

Qualifications:

  • 2+ years of experience in commercial insurance (agency or carrier side)
  • Active Property & Casualty license
  • Strong knowledge of commercial lines coverage including General Liability, Workers’ Compensation, Commercial Auto, and Property
  • Proficient in agency management systems (e.g., EPIC, AMS360, Applied) and Microsoft Office Suite
  • Excellent communication and organizational skills
  • Strong attention to detail and ability to manage multiple client accounts


Company Description

StaffSource is committed to creating long-term partnerships where we can truly affect both clients’ and candidates’ lives for the better. Our success is rooted in matching talented professionals with environments that suit their goals, personalities, lifestyles, and skills. A perfect placement allows candidates to thrive in their new role and hiring managers to fill their openings with top talent that aligns with both the needs of their team and the company’s culture.

Founded in 2003, StaffSource now has a 20+ year company history with business units operating within Information Technology, Accounting and Finance, Sales, Executive Search and more. Still headquartered in Knoxville, TN and lead by our founder John Sharpe, we are now serving clients and candidates all across the United States. We conduct national, regional, and localized talent searches based on the specific needs of each client and the unique goals of top talent everywhere.