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Insurance Account Assistant Jobs in Oak Ridge, TN

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Insurance Account Assistant information

See Oak Ridge, TN salary details

$20.1K

$36.1K

$48.8K

How much do insurance account assistant jobs pay per year?

As of Jul 15, 2026, the average yearly pay for insurance account assistant in Oak Ridge, TN is $36,065.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,700.00 and $42,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Account Assistant, and why are they important?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

What are Insurance Account Assistants?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are some typical challenges Insurance Account Assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.
What are the most commonly searched types of Insurance Account jobs in Oak Ridge, TN? The most popular types of Insurance Account jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Insurance Account Assistant jobs? Cities near Oak Ridge, TN with the most Insurance Account Assistant job openings:
Insurance Account Assistant jobs near you
Infographic showing various Insurance Account Assistant job openings in Oak Ridge, TN as of July 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $36,065 per year, or $17.3 per hour.
Commercial Insurance Account Specialist

Commercial Insurance Account Specialist

StaffSource, LLC

Knoxville, TN • Remote

$18 - $22/hr

Full-time

Re-posted 12 days ago

Job description

About the Role:

We’re seeking a detail-oriented and client-focused Commercial Insurance Account Specialist to join our team. This is a non-sales role focused on supporting existing commercial insurance accounts, ensuring smooth operations, and providing top-tier service to our clients. The ideal candidate will have a strong background in commercial insurance and enjoy working in a collaborative, service-driven environment.


Key Responsibilities:

  • Serve as the primary point of contact for commercial insurance clients for policy servicing needs
  • Handle policy renewals, endorsements, certificates of insurance, audits, and other service-related tasks
  • Collaborate with producers, underwriters, and carriers to manage client policies effectively
  • Maintain and update client files and records in the agency management system
  • Review policies for accuracy and ensure appropriate coverage based on client needs
  • Assist with claims processing and follow-ups, acting as a liaison between the client and carrier
  • Respond promptly to client inquiries and ensure resolution of service issues in a professional manner
  • Monitor renewal timelines and assist in preparing renewal proposals and comparisons

Qualifications:

  • 2+ years of experience in commercial insurance (agency or carrier side)
  • Active Property & Casualty license
  • Strong knowledge of commercial lines coverage including General Liability, Workers’ Compensation, Commercial Auto, and Property
  • Proficient in agency management systems (e.g., EPIC, AMS360, Applied) and Microsoft Office Suite
  • Excellent communication and organizational skills
  • Strong attention to detail and ability to manage multiple client accounts


Company Description

StaffSource is committed to creating long-term partnerships where we can truly affect both clients’ and candidates’ lives for the better. Our success is rooted in matching talented professionals with environments that suit their goals, personalities, lifestyles, and skills. A perfect placement allows candidates to thrive in their new role and hiring managers to fill their openings with top talent that aligns with both the needs of their team and the company’s culture.
Founded in 2003, StaffSource now has a 20+ year company history with business units operating within Information Technology, Accounting and Finance, Sales, Executive Search and more. Still headquartered in Knoxville, TN and lead by our founder John Sharpe, we are now serving clients and candidates all across the United States. We conduct national, regional, and localized talent searches based on the specific needs of each client and the unique goals of top talent everywhere.