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Insurance Account Assistant Jobs in Cleveland, TN

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Insurance Account Assistant information

See Cleveland, TN salary details

$17.6K

$31.6K

$42.7K

How much do insurance account assistant jobs pay per year?

As of Aug 19, 2026, the average yearly pay for insurance account assistant in Cleveland, TN is $31,562.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,100.00 and $37,200.00 per year, depending on experience, location, and employer.

What is an insurance account assistant?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are the key skills and qualifications needed to thrive as an insurance account assistant?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

What are some typical challenges insurance account assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

How much do insurance account assistants get paid?

Insurance account assistants typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

Is an insurance account assistant a good career?

An insurance account assistant is a role that involves supporting insurance agents and handling client accounts, requiring strong organizational and communication skills. It can be a good entry-level position with opportunities for advancement in the insurance industry, often involving familiarity with insurance policies and basic computer software. Career growth may include moving into account management or underwriting roles with experience and additional certifications.

Is an insurance account assistant entry level?

Yes, an insurance account assistant is typically an entry-level position that requires basic administrative skills, attention to detail, and knowledge of insurance policies. It often serves as a starting point for careers in insurance and may require familiarity with office software and customer service skills.

What qualifications do I need to be an insurance account assistant?

To become an insurance account assistant, a high school diploma or equivalent is typically required, along with strong organizational and communication skills. Some employers prefer candidates with previous experience in customer service or administrative roles, and familiarity with insurance software or office tools can be beneficial.

What are the most commonly searched types of Insurance Account jobs in Cleveland, TN?

The most popular types of Insurance Account jobs in Cleveland, TN are:

What cities near Cleveland, TN are hiring for Insurance Account Assistant jobs?

Cities near Cleveland, TN with the most Insurance Account Assistant job openings:

Insurance Account Assistant jobs near you
Infographic showing various Insurance Account Assistant job openings in Cleveland, TN as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,562 per year, or $15.2 per hour.

Licensed Insurance Account Manager

Sunland Specialty Insurance Group LLC

Chattanooga, TN • On-site

$50K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

*** Candidate Must Have an Active Property and Casualty License To Be Considered ***

Sunland Specialty Insurance Group, LLC is a thriving agency established just five years ago with a focus on personalized, attentive customer service. Based on teamwork and flexibility, we’re a small, tight-knit group driven by a commitment to our clients and a shared goal of growing our agency’s impact and reach. We work hard, adapt when needed, and trust one another to get the job done with excellence. Our values are reflected in how we treat our customers and each other as we build something special together.

We’re seeking a motivated Licensed Insurance Account Manager to join our expanding team and play a pivotal role in growing our client base and enhancing customer satisfaction. This role offers a competitive base salary, based on experience, with a range of bonus and incentive opportunities that reward achievements such as 90-day review performance, education goals, cross-selling, employee referrals, and more. Candidates can make between $50,000 to $80,000 per year! If you’re looking for a supportive, hands-on team environment with growth potential, this position is for you!

At Sunland Specialty Insurance Group, you’ll have the opportunity to work alongside dedicated, experienced professionals who appreciate flexibility, collaboration, and mutual respect. If you’re ready to make a difference in a growing agency where your efforts are valued and rewarded, we’d love to hear from you! Apply today to become a key part of our journey.

Responsibilities
  • Cross-sell and account round to expand clients' coverage options
  • Update client information accurately and efficiently
  • Issue essential insurance documentation, including COIs and ID cards
  • Process policy changes and maintain client records
  • Build client loyalty by providing exceptional service and maintaining retention
  • Educate and advise clients on their insurance needs
  • Review and shop policy renewals for best client options
  • Show adaptability and assist wherever needed to support clients and agency growth
Requirements
  • Active Property Casualty Producer License
  • Minimum of 2 years of experience in an independent agency
  • Exceptional attention to detail and ability to prioritize tasks effectively
  • Strong multitasking skills and proficiency with Microsoft Office Suite
  • Excellent written and verbal communication skills
  • Professional phone and office etiquette
  • Team-oriented mindset with a positive, customer-focused attitude
Benefits
Paid Time Off (PTO)###Health Insurance###Dental Insurance###Vision Insurance###Life Insurance###Disability Insurance###Parental Leave###Hands on Training###Evenings Off###Bonus Opportunities###Work-Life Balance###Weekends Off###Holidays Off###Paid Holidays###401k Plan###Professional Development###Mentorship###Continuing Education Opportunities###Professional Work Environment###Paid Parking###Equipment Provided###Office Snacks and Coffee###Paid Sick Leave###Personal Workspace###Monday - Friday (8am - 5pm) Work Schedule ###