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Insights Jobs (NOW HIRING)

GoodRx

Insights Manager

$113K - $180K/yr

The Insights team is looking for a motivated individual with a mixed-methods research background to serve as an Insights Manager. This person will be responsible for executing large strategic ...

Conair LLC

Manager, Consumer Insights

Stamford, CT · On-site

The Consumer Insights team partners closely with Marketing, Product, Sales, and Leadership to ensure consumer-led decision-making drives brand strategy, innovation, and execution. About the Position:

SquareTrade

Channel Insights Manager

San Francisco, CA · On-site +1

The Channel Insights Manager plays a critical role in safeguarding service level agreements (SLAs), maintaining brand health, and translating performance insights into actionable strategies that ...

Conair LLC

Manager, Consumer Insights

Stamford, CT

The Manager, Consumer Insights, plays a critical role in translating consumer, shopper, and market insights into clear business actions across Conair's Beauty & Home Care portfolio. This role is ...

160over90

Insights Analyst

Philadelphia, PA · On-site

Insights Analyst Role Overview: In this role,you'llsit at the intersection of data&storytelling, transforming raw information into clear, actionable insights that shape strategy and business ...

Real Chemistry

Manager, Beyond Insights

The Manager, Beyond Insights (BI) leads the execution of high-quality measurement plans, reporting frameworks, and insight delivery for pharmaceutical media clients. In this role, you will optimize ...

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Insights information

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$44K

$106.8K

$173K

How much do insights jobs pay per year?

As of Jun 25, 2026, the average yearly pay for insights in the United States is $106,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $144,500.00 per year, depending on experience, location, and employer.

How does an Insights professional typically collaborate with cross-functional teams to drive business decisions?

As an Insights professional, you'll work closely with teams such as marketing, product development, and sales to interpret data and provide actionable recommendations. Collaboration often involves presenting findings in clear, concise formats, participating in strategy meetings, and aligning analytical outcomes with business objectives. This role requires strong communication skills to translate complex data into impactful strategies that support team goals and drive informed decision-making across the organization.

What are the key skills and qualifications needed to thrive as an Insights Analyst, and why are they important?

To thrive as an Insights Analyst, you need strong analytical abilities, data interpretation skills, and a background in statistics or a related field, often supported by a relevant degree. Familiarity with data analytics tools such as SQL, Excel, Tableau, or Python, and experience with market research methodologies are typically required. Excellent communication, critical thinking, and problem-solving skills help translate complex data into actionable business recommendations. These competencies are crucial for delivering insights that drive strategic decision-making and organizational growth.

What are insights professionals?

Insights professionals are experts who analyze data and trends to help organizations make informed business decisions. They gather and interpret information from various sources, such as market research, customer feedback, and industry reports. Their work helps companies understand customer behavior, market opportunities, and competitive landscapes. Insights professionals often collaborate with marketing, product development, and leadership teams to provide actionable recommendations. Their analysis supports strategic planning and drives business growth.

What is the difference between Insights vs Data Analyst?

AspectInsightsData Analyst
Primary FocusInterpreting data to provide strategic insightsCollecting, processing, and analyzing data
Skills & CertificationsData visualization, storytelling, business acumenStatistical analysis, SQL, Excel, certifications like CAP or Microsoft Data Analyst
Work EnvironmentBusiness teams, strategic planning, consultingData teams, IT departments, analytics projects
Industry UsageUsed across marketing, finance, operations for decision-makingUsed for data processing, reporting, and analysis tasks

Insights professionals focus on interpreting data to inform strategic decisions, often working closely with business teams. Data Analysts primarily handle data collection, analysis, and reporting. While both roles require analytical skills, Insights roles emphasize storytelling and strategic recommendations, whereas Data Analysts focus on technical data processing. Understanding these differences helps organizations assign the right talent for data-driven initiatives.

More about Insights jobs
What cities are hiring for Insights jobs? Cities with the most Insights job openings:
What are the most commonly searched types of Insights jobs? The most popular types of Insights jobs are:
What states have the most Insights jobs? States with the most job openings for Insights jobs include:
What job categories do people searching Insights jobs look for? The top searched job categories for Insights jobs are:
Insights jobs near you
Infographic showing various Insights job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $106,825 per year, or $51.4 per hour.
Customer Insights & Experience Manager

Customer Insights & Experience Manager

Crum & Forster

Glastonbury, CT • On-site, Remote

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Crum & Forster Company Overview
Travel Insured International, a Crum & Forster company, is hiring for a Customer Insights & Experience Manager.
Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers.
In this newly created role, the Customer Insights & Experience Manager will be the trailblazer, painting a vibrant picture of our customers' needs and desires. Imagine yourself as the detective of data, uncovering hidden gems of insights that will shape the future of our company. If you're excited about turning numbers into narratives and insights into impactful strategies, then this is the perfect role for you!
This role reports to the AVP, Customer Insights & Experience and manages a Summer Intern.
Job Description
What you will do:
  • Responsible for all aspects of the research cycle, including designing survey questionnaires or qualitative instruments, deploying research projects, conducting data analysis, creating reports with key insights, presenting virtual/live, and driving insights activation through work sessions and other solutions.
  • Work closely with cross-functional teams, including marketing, sales, product development, customer care, claims, IT, and more, to ensure alignment and collaboration on customer insights initiatives. Deep relationship management with key stakeholders is necessary to drive activation of insights.
  • Support ad hoc research projects with external vendors, including vendor selection, project management, and activation.
  • Field analytics requests from key stakeholders across the organization, providing data-driven insights and recommendations to inform strategic decision-making.
  • Develop and maintain dashboards and reports to track key performance indicators related to each initiative, including but not limited to Net Promoter Score (NPS), Customer Effort Score (CES), Customer Satisfaction Score (CSAT). Also responsible for tracking insights across projects and their impact on the organization (e.g., KPI impact, ROI, etc.).
  • Stay abreast of travel and travel insurance industry trends, competitor activity, insights best practices, and emerging technologies in customer insights and analytics. Succinctly communicate those industry/competitor trends to key stakeholders in a timely manner.
  • Support the activation of insights by translating customer insights into key strategies for our internal stakeholders.
  • Provide training and support to internal teams on utilizing customer insights tools and methodologies effectively.
  • Other duties as assigned.

What YOU will bring to C&F:
  • Deep experience in market research (both qualitative and quantitative methodologies) is necessary. The following areas are considered a plus:
    • Segmentation, particularly activation,
    • Journey mapping research as well as development and maintenance of maps, and
    • Brand health research
  • Strong attention to detail and a passion for driving customer-centric strategies and initiatives.
  • Excellent communication and presentation skills, with the ability to communicate complex findings to non-technical audiences. Ability to tell a story with data.
  • Proven ability to manage multiple projects simultaneously and meet tight deadlines.
  • Collaborative mindset with the ability to work effectively in cross-functional teams.
  • Experience and ability to thrive in a fast paced, growth-oriented organization.

Requirements:
  • A Bachelor's degree in Business, Marketing, Statistics, or related field or equivalent experience is required.
  • A Master's degree is preferred.
  • 6+ years of experience in customer insights, market research, or analytics roles is required.
  • High proficiency in Excel and PowerPoint is required.
  • Proficiency in a survey platform such as SurveyMonkey, Qualtrics, etc., is required.
  • Proficiency in Salesforce CRM system is preferred.
  • Strong analytical skills with the ability to interpret data, identify trends, and extract actionable insights is required.
  • Experience with survey design, deployment, and analysis techniques is required.

What C&F will bring to you
What C&F will bring to YOU:
  • Competitive compensation package
  • Generous 401K employer match
  • Employee Stock Purchase plan with employer matching
  • Generous Paid Time Off
  • Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness including your physical, mental and financial wellbeing
  • A core C&F tenant is owning your career development so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry related certifications and professional training to keep you progressing on your chosen path
  • A dynamic, ambitious, fun and exciting work environment
  • We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community

At C&F you will BELONG
We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you require a special accommodation, please let us know.
For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.
Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $67,900 to a maximum of $120,000. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee's contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.
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