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Inside Sales Representative Jobs in Raleigh, NC (NOW HIRING)

Inside Sales Representative Raleigh, NC Full-Time On-site/Hybrid Support Role Who We Are At CMS Controls, a Service Logic and Piedmont Service Group (PSG) Company, we deliver custom building ...

Inside Sales Representative

Raleigh, NC · Remote

$32 - $34.62/hr

The Inside Sales Representative is primarily responsible for achieving sales forecast and gaining adoption and utilization of the product portfolio. This is accomplished by establishing mutually ...

The Inside Sales Representative is primarily responsible for achieving sales forecast and gaining adoption and utilization of the product portfolio. This is accomplished by establishing mutually ...

Inside Sales Representative

Garner, NC · On-site

$65K - $75K/yr

Inside Sales Representative Join Our Dynamic Team Overview The Inside Sales Representative plays a critical role in driving profitable growth through a balanced focus on new business development and ...

The Inside Sales Representative is primarily responsible for achieving sales forecast and gaining adoption and utilization of the product portfolio. This is accomplished by establishing mutually ...

Remote Inside Sales Representative Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge fitness equipment to gyms and fitness ...

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Inside Sales Representative information

See Raleigh, NC salary details

$23.3K

$50K

$81.7K

How much do inside sales representative jobs pay per year?

As of Jul 15, 2026, the average yearly pay for inside sales representative in Raleigh, NC is $50,033.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $57,400.00 per year, depending on experience, location, and employer.

What is the role of an inside sales representative?

An inside sales representative is responsible for selling products or services remotely, primarily through phone, email, or online communication. They generate leads, conduct sales presentations, and manage customer relationships to meet sales targets, often using customer relationship management (CRM) tools. This role typically requires strong communication skills and product knowledge, with work often performed in an office environment during regular business hours.

Can you make $500,000 a year in sales?

Inside Sales Representatives can potentially earn $500,000 annually through commissions and bonuses, especially in high-value industries like technology or pharmaceuticals. Achieving this level typically requires extensive experience, a strong sales record, and skills in negotiation and relationship management. Most earn significantly less, with top performers reaching higher income levels based on their sales performance.

What are the key skills and qualifications needed to thrive as an Inside Sales Representative, and why are they important?

To thrive as an Inside Sales Representative, you need strong communication skills, sales acumen, and a foundational understanding of customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, sales automation tools, and basic data analysis software is typically required. Exceptional active listening, resilience, and persuasive abilities help set top performers apart in this role. These skills and qualities are crucial for building client trust, achieving sales targets, and effectively navigating a competitive sales environment.

What does an Inside Sales Representative do?

An Inside Sales Representative is responsible for selling products or services to customers primarily over the phone, email, or online rather than through face-to-face meetings. They generate leads, follow up with prospects, answer inquiries, and close sales from within the office. They also maintain customer records, provide product information, and collaborate with other sales team members to meet sales targets. Their role often includes building strong relationships with clients and ensuring customer satisfaction throughout the sales process.

What is the highest paying sales rep job?

Inside Sales Representatives typically earn a base salary plus commissions, with top earners in industries like technology, pharmaceuticals, and enterprise software making over $100,000 annually. High-paying sales roles often require strong negotiation skills, industry knowledge, and experience with CRM tools like Salesforce.

What are the most common challenges Inside Sales Representatives face when managing their sales pipeline?

Inside Sales Representatives often face challenges such as balancing a high volume of leads, maintaining consistent follow-up, and prioritizing opportunities with the highest potential. Managing time effectively while handling multiple accounts and using CRM tools efficiently can be demanding. Additionally, building rapport and trust with prospects remotely, without face-to-face interaction, requires strong communication skills and adaptability. Overcoming these challenges is key to meeting sales targets and advancing within the organization.

What Is an Inside Sales Representative?

An inside sales representative is a sales professional who conducts sales online or over the phone. A career in inside sales is very similar to outside sales job model. You are responsible for developing and maintaining client relationships based on leads, and your compensation is usually based on commission. Since relationships are developed virtually, rather than in person, the position requires a unique set of skills一these include a high level of computer proficiency, phone skills, and the ability to build rapport during client calls without the benefit of face to face interaction.

Is inside sales a hard job?

Inside sales representatives often find the role challenging due to the need for strong communication skills, persistence, and the ability to handle rejection. The job typically involves meeting sales targets, using CRM tools, and working in a fast-paced environment, which can be demanding but also rewarding for those with the right skills. Success depends on training, experience, and individual aptitude.

What is the difference between Inside Sales Representative vs Outside Sales Representative?

AspectInside Sales RepresentativeOutside Sales Representative
Work EnvironmentOffice-based, remote, or virtualIn-person, client-site visits
Sales ApproachPhone, email, online demosFace-to-face meetings, on-site presentations
Required SkillsCommunication, CRM proficiency, product knowledgeRelationship building, negotiation, travel readiness
Industry UsageCommon in tech, SaaS, B2B salesCommon in real estate, manufacturing, retail

Inside Sales Representatives primarily work remotely or in-office, focusing on digital communication methods, while Outside Sales Representatives meet clients in person. Both roles require strong communication skills, but their work environments and sales techniques differ significantly.

What are the most commonly searched types of Inside Sales Representative jobs in Raleigh, NC? The most popular types of Inside Sales Representative jobs in Raleigh, NC are:
What are popular job titles related to Inside Sales Representative jobs in Raleigh, NC? For Inside Sales Representative jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Inside Sales Representative jobs in Raleigh, NC look for? The top searched job categories for Inside Sales Representative jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Inside Sales Representative jobs? Cities near Raleigh, NC with the most Inside Sales Representative job openings:
Infographic showing various Inside Sales Representative job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,033 per year, or $24.1 per hour.
Inside Sales Representative

Inside Sales Representative

Piedmont Service Group

Raleigh, NC • On-site

Other

Medical, Dental, Retirement, PTO

Re-posted 15 days ago


Job description

Description

Inside Sales Representative

Raleigh, NC | Full-Time | On-site/Hybrid Support Role


Who We Are

At CMS Controls, a Service Logic and Piedmont Service Group (PSG) Company, we deliver custom building automation and energy management solutions for healthcare, life sciences, education, and commercial clients across Virginia, North and South Carolina. Our company is built on deep technical expertise, responsiveness, and long-term customer relationships.


About the Role

The Inside Sales Representative (ISR) plays a critical support role within our sales team. You'll work directly with our PSG Project Sales Representatives (PSRs) to develop relationships with the clients assigned to each PSR, provide accurate estimates and proposals, support CRM updates, and ensure project scope alignment. You'll also serve as a resource to help the sales team manage the project cycle, develop project scope documentation, and strengthen client engagement.
 

This is an ideal position for a detail-oriented professional who enjoys supporting a fast-paced team and growing into an outside sales representative or a sales leadership role.


What You'll Do

Collaborate with assigned PSRs to support the development of building automation system proposals and estimates.

Review facility conditions at a building with a detailed overview of the existing HVAC BAS and detailing of systems that may be obsolete, failed or need replacement 

Assist in scope creation, review, and pricing for new projects or controls retrofits.

Help develop and maintain customer relationships through timely support, documentation, and communication.

Work with CRM (Salesforce) to track leads, update opportunities, and document pipeline activity.

Prepare and revise proposals based on customer feedback and PSR guidance.

Support the Sales Turnover Process by helping transition sold projects to operations.

Stay informed of market developments and help PSRs adapt to changing client or industry needs.


What Success Looks Like

Accurately prepares estimates and proposals that meet margin and delivery expectations.

Keeps project scope and support documentation organized and up to date.

Maintains high responsiveness to PSR requests and customer communications.

Consistently keeps Salesforce CRM updated with opportunity data and notes.

Collaborates effectively with the Business Development Manager, engineering, and operations teams.



What We Offer

Competitive compensation with performance-based incentives

Full benefits package (health, dental, 401k match, PTO, paid holidays)

Career development into sales, estimating, or project management

Supportive team culture with access to technical and sales mentorship

Requirements

What You Bring

2-5 years of experience in sales support, estimating, or inside sales (BAS, MEP, or construction preferred).

A background in HVAC systems and Building Management Systems (BMS) - technical understanding is a must.

Proficiency in Microsoft Office Suite, especially Excel and Word.

Familiarity with CRM platforms (Salesforce experience preferred).

Excellent written and verbal communication skills.

Detail-oriented, organized, and collaborative.

Comfortable working in a support role with opportunities for growth.Â