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Associate Inside Sales Representative Jobs in Raleigh, NC

Inside Sales Representative Raleigh, NC Full-Time On-site/Hybrid Support Role Who We Are At CMS Controls, a Service Logic and Piedmont Service Group (PSG) Company, we deliver custom building ...

Inside Sales Representative

Garner, NC · On-site

$65K - $75K/yr

Inside Sales Representative Join Our Dynamic Team Overview The Inside Sales Representative plays a ... As a Parksite Associate, you'll gain valuable skills, work with quality products, and become part ...

The Inside Sales Representative is primarily responsible for achieving sales forecast and gaining adoption and utilization of the product portfolio. This is accomplished by establishing mutually ...

Remote Inside Sales Representative Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge fitness equipment to gyms and fitness ...

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Associate Inside Sales Representative information

See Raleigh, NC salary details

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How much do associate inside sales representative jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for associate inside sales representative in Raleigh, NC is $22.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Inside Sales Representative, and why are they important?

To thrive as an Associate Inside Sales Representative, you need strong communication, persuasion, and organizational skills, typically supported by a bachelor's degree or equivalent sales experience. Familiarity with CRM software (like Salesforce), lead generation tools, and basic data analysis is often required. Resilience, active listening, and a customer-focused mindset are standout soft skills for building relationships and overcoming objections. These skills are crucial for meeting sales targets, nurturing client relationships, and driving business growth in a competitive environment.

What are some common challenges faced by Associate Inside Sales Representatives, and how can they be overcome?

Associate Inside Sales Representatives often face challenges such as managing a high volume of outbound calls, handling rejection from prospective clients, and meeting ambitious sales targets. Success in this role requires resilience, effective time management, and a willingness to continuously improve sales techniques. Building strong product knowledge and leveraging CRM tools can help representatives stay organized and confident when engaging with leads. Regularly seeking feedback from more experienced team members and participating in ongoing training sessions can also support career growth and help overcome common obstacles.

What does an inside sales rep do?

An inside sales representative is responsible for selling products or services remotely, primarily through phone calls, emails, and online communication. They identify potential customers, provide product information, answer questions, and close sales without visiting clients in person, often using customer relationship management (CRM) tools. Strong communication skills and product knowledge are essential for success in this role.

Is inside sales cold calling?

Inside sales representatives often use cold calling as a method to reach potential clients and generate leads, but the extent varies by company and role. Many inside sales jobs also involve warm calls, email outreach, and using customer relationship management (CRM) tools to engage prospects. Successful inside sales professionals typically develop communication skills and product knowledge to improve their outreach effectiveness.

What is an Associate Inside Sales Representative?

An Associate Inside Sales Representative is an entry-level sales professional who works primarily from within an office, rather than meeting clients face-to-face. Their main responsibilities include reaching out to potential customers via phone, email, or online communication, generating leads, and assisting with the sales process. They often work closely with senior sales representatives to learn best practices, maintain customer relationships, and achieve sales targets. This role is ideal for individuals looking to start a career in sales and develop their communication and negotiation skills.

What is the role of an inside sales associate?

An inside sales associate is responsible for selling products or services remotely, typically via phone, email, or online channels. They generate leads, conduct sales presentations, and maintain customer relationships to meet sales targets, often using customer relationship management (CRM) tools. Strong communication skills and product knowledge are essential for success in this role.

Can you make $500,000 a year in sales?

An Associate Inside Sales Representative typically earns a base salary plus commissions, and reaching $500,000 in annual sales is possible but uncommon for entry-level roles. High earnings depend on sales performance, industry, and commission structure, with top performers in some sectors earning six-figure commissions. Achieving such income generally requires extensive experience, strong sales skills, and a high-value client base.
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Inside Sales Representative

Other

Medical, Dental, Retirement, PTO

Posted 6 days ago


Job description

Description

Inside Sales Representative

Raleigh, NC | Full-Time | On-site/Hybrid Support Role


Who We Are

At CMS Controls, a Service Logic and Piedmont Service Group (PSG) Company, we deliver custom building automation and energy management solutions for healthcare, life sciences, education, and commercial clients across Virginia, North and South Carolina. Our company is built on deep technical expertise, responsiveness, and long-term customer relationships.


About the Role

The Inside Sales Representative (ISR) plays a critical support role within our sales team. You'll work directly with our PSG Project Sales Representatives (PSRs) to develop relationships with the clients assigned to each PSR, provide accurate estimates and proposals, support CRM updates, and ensure project scope alignment. You'll also serve as a resource to help the sales team manage the project cycle, develop project scope documentation, and strengthen client engagement.
 

This is an ideal position for a detail-oriented professional who enjoys supporting a fast-paced team and growing into an outside sales representative or a sales leadership role.


What You'll Do

Collaborate with assigned PSRs to support the development of building automation system proposals and estimates.

Review facility conditions at a building with a detailed overview of the existing HVAC BAS and detailing of systems that may be obsolete, failed or need replacement 

Assist in scope creation, review, and pricing for new projects or controls retrofits.

Help develop and maintain customer relationships through timely support, documentation, and communication.

Work with CRM (Salesforce) to track leads, update opportunities, and document pipeline activity.

Prepare and revise proposals based on customer feedback and PSR guidance.

Support the Sales Turnover Process by helping transition sold projects to operations.

Stay informed of market developments and help PSRs adapt to changing client or industry needs.


What Success Looks Like

Accurately prepares estimates and proposals that meet margin and delivery expectations.

Keeps project scope and support documentation organized and up to date.

Maintains high responsiveness to PSR requests and customer communications.

Consistently keeps Salesforce CRM updated with opportunity data and notes.

Collaborates effectively with the Business Development Manager, engineering, and operations teams.



What We Offer

Competitive compensation with performance-based incentives

Full benefits package (health, dental, 401k match, PTO, paid holidays)

Career development into sales, estimating, or project management

Supportive team culture with access to technical and sales mentorship

Requirements

What You Bring

2-5 years of experience in sales support, estimating, or inside sales (BAS, MEP, or construction preferred).

A background in HVAC systems and Building Management Systems (BMS) - technical understanding is a must.

Proficiency in Microsoft Office Suite, especially Excel and Word.

Familiarity with CRM platforms (Salesforce experience preferred).

Excellent written and verbal communication skills.

Detail-oriented, organized, and collaborative.

Comfortable working in a support role with opportunities for growth.Â