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Inside Account Manager Jobs in Boca Raton, FL (NOW HIRING)

Inside Account Manager

Pompano Beach, FL ยท On-site

$65K - $70K/yr

The Inside Account Manager serves as the primary point of contact for assigned customer accounts, building strong relationships while identifying opportunities to expand business. This role works ...

Job Title Inside Sales Account Manager Looking for the next step in your journey? Want to realize your career goals? Join Axis and fulfill your dreams! We have a position open for an Inside Sales ...

Inside Sales & Account Manager (Audio Visual) Location: Hollywood, FL (Office-Based Only) Industry: Audio Visual (AV) About the Role We are seeking an experienced Inside Sales & Account Manager to ...

We are seeking an Account Manager to build and foster strong client (B2B) relationships within ... Extensive prospecting, inside sales and client relationship management experience with the proven ...

Works with inside sales representatives and local management to keep account activities and literature up to date. * Tracks stock levels. * Coordinates customer training. * Enters new customer data ...

Works with inside sales representatives and local management to keep account activities and literature up to date. * Tracks stock levels. * Coordinates customer training. * Enters new customer data ...

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Inside Account Manager information

See Boca Raton, FL salary details

$31.3K

$56.3K

$89.2K

How much do inside account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for inside account manager in Boca Raton, FL is $56,266.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $62,200.00 per year, depending on experience, location, and employer.

What is an inside account manager?

An Inside Account Manager is a sales professional who manages client accounts from within the office rather than meeting clients face-to-face. They are responsible for building and maintaining relationships with customers, identifying their needs, and offering solutions or products that fit those needs. Inside Account Managers often use phone calls, emails, and virtual meetings to communicate with clients, handle inquiries, and close sales. Their goal is to increase customer satisfaction and drive revenue growth for their company.

What is the difference between Inside Account Manager vs Customer Success Manager?

AspectInside Account ManagerCustomer Success Manager
Primary FocusManaging existing client accounts, upselling, and retentionEnsuring customer satisfaction, onboarding, and long-term success
Work EnvironmentOffice-based, client communication via phone/emailOffice or remote, proactive engagement with clients
Required CredentialsSales or account management experience, communication skillsCustomer service background, relationship management skills
Industry UsageCommon in SaaS, tech, and B2B salesPrevalent in SaaS, tech, and service industries

While both roles focus on client relationships, the Inside Account Manager primarily handles account growth and retention through sales activities, whereas the Customer Success Manager emphasizes customer satisfaction and long-term success. Both roles require strong communication skills and industry knowledge, but their core objectives differ slightly.

What are the key skills and qualifications needed to thrive as an inside account manager, and why are they important?

To thrive as an Inside Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field. Proficiency with CRM systems like Salesforce, sales enablement tools, and sometimes industry-specific certifications are commonly required. Exceptional communication, problem-solving, and organizational skills help build client trust and manage multiple accounts efficiently. These abilities are crucial for driving revenue growth, maintaining client satisfaction, and achieving sales targets in a competitive environment.

How much does an inside account manager get paid?

Inside account managers typically earn a median annual salary between $50,000 and $70,000, with additional commissions or bonuses based on sales performance. Salaries can vary depending on experience, industry, and location, and the role often requires strong communication and CRM skills.

How does an inside account manager typically collaborate with outside sales teams to achieve sales targets?

Inside Account Managers often work closely with outside sales representatives to coordinate strategies and ensure a seamless customer experience. While inside managers handle remote communications, follow-ups, and account maintenance, they regularly share insights and leads with their field counterparts. This collaboration helps align goals, prevents overlaps, and maximizes opportunities for upselling or cross-selling. Effective teamwork and regular communication between the two roles are key to meeting shared revenue goals and building strong client relationships.
What are the most commonly searched types of Inside Account jobs in Boca Raton, FL? The most popular types of Inside Account jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Inside Account Manager jobs? Cities near Boca Raton, FL with the most Inside Account Manager job openings:

Inside Account Manager

RJ Roberts & Co

Pompano Beach, FL โ€ข On-site

$65K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago


Job description

About Us:

We are a growing leader in branded merchandise, promotional products, apparel, company stores, and e-commerce solutions. We help organizations strengthen their brands through creative products, exceptional service, and innovative online purchasing experiences. We are seeking an experienced, customer-focused Inside Account Manager to join our team and help drive customer satisfaction, retention, and growth.

Position Summary:

The Inside Account Manager serves as the primary point of contact for assigned customer accounts, building strong relationships while identifying opportunities to expand business. This role works closely with customers to understand their branding, promotional product, apparel, and e-commerce needs and delivers solutions that support their goals.

The ideal candidate has experience in both the promotional products industry and e-commerce/company store programs, thrives in a fast-paced environment, and is passionate about delivering exceptional customer experiences.

Responsibilities:
  • Serve as the primary contact for assigned customer accounts.
  • Build and maintain strong customer relationships through proactive communication and followup.
  • Develop a deep understanding of customer brands, purchasing requirements, business objectives, and growth opportunities.
  • Provide strategic recommendations for promotional products, branded apparel, company stores, and ecommerce solutions.
  • Conduct account reviews and identify opportunities for account growth and retention.
  • Address customer concerns and ensure timely resolution of issues.
  • Identify opportunities for crossselling, upselling, and account expansion.
  • Follow up on quotes, proposals, and open opportunities.
  • Generate new sales opportunities from customer history, inactive accounts, and ongoing account activity.
  • Support customer reactivation and winback initiatives.
  • Develop communication strategies that generate engagement and sales opportunities.
  • Prepare quotes, presentations, and product recommendations.
  • Coordinate with graphics, purchasing, production, fulfillment, and warehouse teams to ensure projects are completed accurately and on schedule.
  • Communicate project status updates and timelines to customers.
  • Maintain accurate customer records and account activity within CRM systems.
  • Support online company stores and branded merchandise programs.
  • Review website content, merchandising strategies, and customerfacing digital experiences.
  • Recommend improvements that enhance customer engagement and increase online sales.
  • Assist with initiatives that improve the overall customer experience.
  • Qualifications:
  • 3+ years of experience in Account Management, Customer Success, Inside Sales, or a related customerfacing role.
  • Direct experience in the promotional products industry.
  • Experience managing ecommerce platforms, online company stores, or branded merchandise programs.
  • Proven ability to build and maintain strong customer relationships.
  • Strong sales and business development skills.
  • Excellent written, verbal, and presentation communication skills.
  • Exceptional organizational and project management abilities.
  • Experience using CRM systems and Microsoft Office applications.
  • Ability to manage multiple priorities in a fastpaced environment.
  • Compensation & Benefits:
  • Salary Range: $65,000 $70,000 annually
  • Medical, Dental, and Vision Insurance
  • Paid Time Off (PTO)
  • Paid Holidays
  • 401(k) with company match
  • Professional development and career growth opportunities
  • Collaborative and teamoriented work environment
  • What Success Looks Like:
  • High customer satisfaction and retention rates
  • Consistent growth within assigned accounts
  • Increased adoption and engagement of company store and ecommerce programs
  • Strong crossfunctional collaboration and project execution
  • Meaningful contribution to revenue growth and customer loyalty
  • How to Apply:

    Interested candidates should submit their resume and a brief summary of their experience in the promotional products and e-commerce industries. We look forward to learning how your experience can contribute to our team's success.