Information Technology Associate Jobs in Riverside, CA

The IT Network Engineer is a senior technician administering the CU SoCal network environment, as well as acting as part of a technical project team to execute technology projects as assigned. The role requires advanced knowledge of and substantive experience in network engineering, with some understanding of security configurations.

The IT Network Engineer also works to complete assigned trouble tickets that are escalated from the First Response team as well as perform routine maintenance such as patching and vulnerability remediation.

Business Hours: Monday – Friday 8:00AM – 5:00PM*

*Based upon business needs, our positions may require working flexible hours, including evenings, weekends and holidays. The IT Network Engineer is a member of a rotating after hours support team for the credit union network infrastructure.

This position is based in Anaheim Hills CA with the opportunity to work on a hybrid-remote schedule which consists of 1 day in-office and 4 days working remote from home.

Why Work at CU SoCal?

CU SoCal is one of the fastest growing credit unions and is more than just a place to work. It’s a place where people come before profit, a place where you can build a career that’s more than a job, and where the work you do has meaning and purpose. We offer competitive pay, great health benefits and a culture like no other!

CU SoCal is a Gallup Exceptional Workplace Award Recipient

In 2026, Credit Union of Southern California (CU SoCal) was once again honored with the Gallup Exceptional Workplace Award, marking our third consecutive win and ranking us among the top workplaces worldwide for outstanding employee engagement.

The CU SoCal culture fosters Building Better Lives for our Members, personal development, open communication, and genuine care for each other. We prioritize C.A.R.E. 4: professional competence, positive attitude, relationship building, and eager service to others. If you're passionate about making a difference and want to be part of a dynamic team, please submit your application today!

Minimum Qualifications

• High School diploma or equivalent.
• 5+ years of experience on complex multi-site, routed networks running SD-WAN, dynamic routing protocols, advanced Layer 2 switching architecture, and VoIP.
• Ability to balance ticketed requests and project work – communication of commitments is essential.

This role requires driving and must meet and maintain the following requirements:

• Hold a valid CA state driver’s license in good standing that is not actively suspended, revoked, or restricted.
• Have reliable personal transportation. Use of any means of public transportation or ridesharing services will not satisfy this requirement.
• Must maintain state liability auto insurance coverage with a minimum of 30/60/15 limits on the vehicle that will be used for work.
• Maintain a clean Motor Vehicle Records (MVR).

Preferred Qualifications

• Associate or Bachelor degree or equivalent experience in computer science, Business, or Administration.
• 7+ years of experience on complex multi-site, routed networks running SD-WAN, dynamic routing protocols, advanced Layer 2 switching architecture, and VoIP.
• Advanced Certifications (CCNA, Azure or AWS certifications or equivalent) preferred.
• Experience with automation based on PowerShell scripting.

Skills and Abilities

• Proficient in applicable MS Office programs (i.e., Word, Excel, Outlook, PowerPoint, Teams, etc.).
• Strong working knowledge of networking device administration of Cisco Catalyst and Meraki switches, wireless access points, Cisco ASA and SonicWall firewalls and SD-WAN, and Kemp Load Balancers.
• Strong troubleshooting skills, including root issue identification and remediation.
• Understanding of TCP/IP and/or OSI model, switching and routing technologies and protocols, storage area network (SAN) protocols, WAN, SD-WAN, and VPN technologies.
• Experience with centralized logging services (SEIM systems such as Rapid7), including ability to write RegEx queries to query logs.
• Sufficient knowledge of security best practices including knowledge of encryption protocols, cipher suites, vulnerability remediation, and device security configuration.
• Strong documentation skills required, strong written / oral communication skills are required.

Essential Duties and Responsibilities

• At the direction of the Manager IT Infrastructure, configure, operate, and monitor network components such as SD-WAN devices, internal and external firewalls, IDS/ IPS systems, internet proxies, and network load balancers (including WAFs).
• Support on-premises network equipment running in a complex environment including switching and dynamic routing, and configuration for redundancy across multiple datacenters.
• At the direction of the Manager IT Infrastructure, configure network connectivity to cloud IaaS services such as Microsoft Azure or Amazon AWS including but not limited to IPSec VPNs and virtual networks.
• At the direction of the Manager IT Infrastructure and InfoSec Team, remediate vulnerabilities, configure network devices and firewalls to support a pre-defined standard such as CIS Level 1 / Level 2.
• Participation in network architectural design and development.
• Complete understanding and active application the C.A.R.E. 4 Guide expectations and the Brand Communications Standards Accountability Philosophy.
• Must be able and available to work a “hybrid” schedule, per business operations requirement, as needed.
• Additional duties and responsibilities, as assigned.

We support Pay Transparency and are a pay-for-performance organization that benchmarks base pay to the 50th percentile of market data.

Pay Scale: Min. $42.68 / Mid. $50.15 / Max $57.62* an hour

*Actual compensation will be based on geographical location, work experience, education and/or skill level.

CU SoCal is an equal opportunity employer. All decisions are based only on the individual’s qualifications/ability to perform the work. The above statements are intended to describe the essential functions, nature and level or work to be performed as of the document preparation date; they are not intended to be an exhaustive list of all duties and responsibilities. CU SoCal reserves the right to modify this job description at any time, without notice.

We foster an environment and culture where ideas and decisions from all people help us grow, innovate, and fulfill our mission of Building Better Lives.