ZipRecruiter

Log In

1

Information Technology Associate Jobs in Raleigh, NC

RESIDENTIAL SERVICES INC

IT Intern (Summer)

Chapel Hill, NC

$13.75 - $18.25/hr

Associate's degree in Information Technology or a related field, currently pursuing such a degree, or equivalent certifications/experience. * Strong technical skills, including Azure, Entra & Office ...

RSI Community

IT Intern (Summer)

Chapel Hill, NC · On-site

$13.75 - $18.25/hr

Associate's degree in Information Technology or a related field, currently pursuing such a degree, or equivalent certifications/experience. * Strong technical skills, including Azure, Entra & Office ...

Mayne Pharma

IT Analyst

Raleigh, NC · On-site

Ability to present and deliver IT training material * Comfortable supporting Executive Leadership ... Associate or Bachelor's degree in MIS or Computer Science * High school diploma or equivalent with ...

Mayne Pharma

IT Analyst

Raleigh, NC

Ability to present and deliver IT training material * Comfortable supporting Executive Leadership ... Associate or Bachelor's degree in MIS or Computer Science * High school diploma or equivalent with ...

Skylimit Systems

IT Support Analyst

Raleigh, NC

$26 - $34/hr

Associate's or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field; equivalent experience considered. * Experience providing computer troubleshooting and ...

Integrated Resources INC

Lead IT Analyst

Raleigh, NC · On-site

Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. This is Direct ... agents and associates. The Quality Assurance and Validation Specialist should demonstrate ...

First Citizens Bank

Senior IT Asset Mgmt Analyst

Raleigh, NC · Remote

$83K - $111K/yr

Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized ... Skills: * IT Asset Management experience, including knowledge of ServiceNow Hardware Asset ...

First Citizens Bank

Senior IT Asset Mgmt Analyst

Raleigh, NC · Remote

$83K - $111K/yr

Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized ... Skills: * IT Asset Management experience, including knowledge of ServiceNow Hardware Asset ...

First Citizens Bank

Senior IT Asset Mgmt Analyst

Raleigh, NC · Remote

$83K - $111K/yr

Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized ... Skills: * IT Asset Management experience, including knowledge of ServiceNow Hardware Asset ...

Novo Nordisk

Sr IT Compliance Analyst

Clayton, NC · On-site

$80K - $80K/yr

Ensures that IT solutions are compliant with relevant regulations and standards and facilitates the ... Relationships Reports to Director / Associate Director. Essential Functions * Develop and maintain ...

Novo Nordisk

Sr IT Compliance Analyst

Clayton, NC · On-site

$80K - $80K/yr

Ensures that IT solutions are compliant with relevant regulations and standards and facilitates the ... Relationships Reports to Director / Associate Director. Essential Functions * Develop and maintain ...

Novo Nordisk

Sr IT Compliance Analyst

Clayton, NC · On-site

$80K - $80K/yr

Ensures that IT solutions are compliant with relevant regulations and standards and facilitates the ... Relationships Reports to Director / Associate Director. Essential Functions * Develop and maintain ...

First Citizens Bank

Senior IT Asset Mgmt Analyst

Raleigh, NC · On-site

$83K - $111K/yr

Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized ... Skills: * IT Asset Management experience, including knowledge of ServiceNow Hardware Asset ...

First Citizens Bank

Senior IT Asset Mgmt Analyst

Raleigh, NC · On-site

$83K - $111K/yr

Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized ... Skills: * IT Asset Management experience, including knowledge of ServiceNow Hardware Asset ...

next page

Showing results 1-20

All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Raleigh, NC

Information Technology Associate information

See Raleigh, NC salary details

$13

$28

$53

How much do information technology associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for information technology associate in Raleigh, NC is $28.68, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $34.13 per hour, depending on experience, location, and employer.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Raleigh, NC? The most popular types of Information Technology jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Information Technology Associate jobs? Cities near Raleigh, NC with the most Information Technology Associate job openings:
Information Technology Associate jobs near you

Information Technology Specialist

Town of Smithfield

Smithfield, NC

$58K/yr

Full-time

Posted 6 days ago

Job description

GENERAL DEFINITION AND CONDITIONING OF WORK: Performs a variety of complex technical functions for the operations and activities of the Information Technology Department. An employee in this class performs computer network administration and personal computer coordination, website management and mail system management. Work requires a broad range of knowledge of hardware, software, peripheral equipment, and operating systems.

Position requires skill in handling sensitive information, data, and materials in a professional manner. Tact and interpersonal skills are required when dealing with coworkers at varying levels of technology knowledge. Independent judgement and initiative are required.

Work is performed under the supervision of the Finance Directorand is reviewed through observation, conferences, effectiveness of programs, and compliance with legal and statutory requirements. ESSENTIAL FUNCTIONS/TYPICAL TASKS: THE EMPLOYEE MAY PERFORM A COMBINATION OF SOME OR ALL OF THE FOLLOWING DUTIES AND OTHER DUTIES WHICH MAY BE ASSIGNED BY THE TOWN OF SMITHFIELD: Perform PC hardware, software and operating system installation, configuration, upgrades, troubleshooting, repair, one-on-one training and telephone support. Set up and support desktop and laptop computers, printers, software, LAN connections, wireless connections and LAN security.

Confer with end users to determine types of hardware and software, and related standards. Write applications and utilities using Visual Basic.net, MS SQL and other Scripting Languages. Provide system administration for Windows Servers and Linux services including installation, configuration, security, storage, resource use and allocation, backup and restore policies

Provide technical support for TYLER users. Provide technical support to assist Vc3 in the completion of duties and responsibilities. Customize programs as requested for departments.

Fulfills public records requests as needed KNOWLEDGE, SKILLS, AND ABILITIES: Working knowledge of MS OS environments, network servers and workstations. Good organizational and time management skills. Accurately evaluate and analyze hardware and software.

Ability to handle heavy multitasking and meeting of crucial deadlines. Ability to communicate effectively in oral and written forms as requested Establish and maintain cooperative working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE: Bachelor's degree from an accredited college or university in information technology, information systems, or related field and one year of experience; or Associate's degree or technical certificate from an accredited two-year college or technical school in personal computers and/or network support and 2 years of experience; or Certificate of Competency in personal computer and/or network support and 2 years of experience.

Possession of a valid North Carolina driver's license. Preference given to candidates that are bilingual (English/Spanish).

Apply