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Information Technology Associate Jobs in Durham, NC

First Citizens Bank

Manager IT

Raleigh, NC · On-site

$92K - $113K/yr

Manages an associate team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior ...

First Citizens Bank

Manager IT

Raleigh, NC · On-site

$92K - $113K/yr

Manages an associate team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior ...

First Citizens Bank

Manager IT

Raleigh, NC · On-site

$92K - $113K/yr

... ("IT") department of the Bank ... Manages an associate team to ensure effective delivery of service and project results. Oversees the ...

First Citizens Bank

Manager IT

Raleigh, NC · On-site

$92K - $113K/yr

... ("IT") department of the Bank ... Manages an associate team to ensure effective delivery of service and project results. Oversees the ...

First Citizens Bank

Manager IT

Raleigh, NC · On-site

$92K - $113K/yr

... ("IT") department of the Bank ... Manages an associate team to ensure effective delivery of service and project results. Oversees the ...

First Citizens Bank

Manager IT

Raleigh, NC · On-site

$92K - $113K/yr

... ("IT") department of the Bank ... Manages an associate team to ensure effective delivery of service and project results. Oversees the ...

First Citizens Bank

Manager IT

Raleigh, NC · On-site

$102K - $150K/yr

Manages an associate team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior ...

First Citizens Bank

Manager IT

Raleigh, NC · On-site

$102K - $150K/yr

Manages an associate team to ensure effective delivery of service and project results. Oversees the design, implementation, and support of systems and applications. Partners with peers, senior ...

First Citizens Bank

Manager IT

Raleigh, NC · Remote

$92K - $113K/yr

Manages an associate team to ensure the effective delivery of operational support, service, custom ... Project and Product Management - Provides direction and oversight to IT projects and products.

KidsPeace

IT Specialist

Fuquay Varina, NC · On-site

$55K - $55K/yr

Associate Degree in Computer Science or a related field required. * Minimum of three (3) years of ... and IT Help inbox. * Monitor and update ticket statuses daily and complete all required ...

Mayne Pharma

IT Analyst

Raleigh, NC · On-site

Ability to present and deliver IT training material * Comfortable supporting Executive Leadership ... Associate or Bachelor's degree in MIS or Computer Science * High school diploma or equivalent with ...

Mayne Pharma

IT Analyst

Raleigh, NC · On-site

Ability to present and deliver IT training material * Comfortable supporting Executive Leadership ... Associate or Bachelor's degree in MIS or Computer Science * High school diploma or equivalent with ...

Skylimit Systems

IT Support Analyst

Raleigh, NC

$26 - $34/hr

Associate's or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field; equivalent experience considered. * Experience providing computer troubleshooting and ...

GoTriangle

IT Support Specialist

Durham, NC · On-site

Associate's degree in Information Technology, Computer Science, or a related field. * Minimum of three (3) years of experience in a technical support or help desk role * Certification(s) Preferred ...

GoTriangle

IT Support Specialist

Durham, NC · On-site

$46K - $87K/yr

Associate's degree in Information Technology, Computer Science, or a related field. * Minimum of three (3) years of experience in a technical support or help desk role * Certification(s) Preferred ...

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Information Technology Associate information

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$13

$28

$53

How much do information technology associate jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for information technology associate in Durham, NC is $28.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $33.89 per hour, depending on experience, location, and employer.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

Is an Information Technology Associate worth getting an Information Technology degree in 2026?

An Information Technology Associate position often benefits from a relevant degree, as it provides foundational knowledge in networking, security, and systems administration. However, practical experience, certifications like CompTIA or Cisco, and technical skills can also be highly valuable in this field. By 2026, a combination of education and hands-on experience will likely remain important for career advancement in IT roles.

What can I do with an information technology associate's degree?

An Information Technology Associate's degree prepares individuals for roles such as help desk technician, network support specialist, or systems administrator. These positions involve troubleshooting hardware and software issues, maintaining network infrastructure, and supporting users, often requiring knowledge of operating systems, networking, and basic cybersecurity. Certifications like CompTIA A+ or Network+ can enhance job prospects in this field.
More about Information Technology Associate jobs

What are the most commonly searched types of Information Technology jobs in Durham, NC?

The most popular types of Information Technology jobs in Durham, NC are:

What cities near Durham, NC are hiring for Information Technology Associate jobs?

Cities near Durham, NC with the most Information Technology Associate job openings:

Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Durham, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,301 per year, or $28.5 per hour.

Medical Information Associate I

Morrisville, NC • On-site

Thermo Fisher
See more jobs at Thermo Fisherexternal

Other

Posted 13 days ago

Job description

Medical Information Associate

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Join our team at Thermo Fisher Scientific as a Medical Information Associate, where you'll contribute to our mission to make the world healthier, cleaner, and safer. You'll provide technical and medical information, and/or perform intake of adverse events/product complaints with quality customer service. You will analyze and research inquiries and document interactions according to organizational, client and regulatory guidelines. This role offers professional development opportunities while contributing to groundbreaking scientific advances.

Education:

  • High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification
  • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 4 years) including 1+ year of medical or life-sciences experience, training or education.

Requirements:

  • Strong verbal and written communication skills
  • Strong language skills (comprehension, speaking, reading and writing); Fluency skills in a second language may be required
  • Solid computer and keyboarding skills
  • Good interpersonal skills
  • Ability to work independently as well as part of a team.
  • Ability to interpret client provided medical and technical information
  • Organizational and time management skills
  • Ability to maintain a positive and professional demeanor in challenging circumstances

Rotating shifts may be required

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