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Volunteer Information Technology Jobs in Raleigh, NC

In the role of IT Security Manager, you will lead the security team and be responsible for ... volunteers for and shows initiative on both internal and external projects and tasks * Dedicated to ...

Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

... initial IT support requests via phone, email, or chat, including password resets, software ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

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Volunteer Information Technology information

See Raleigh, NC salary details

$8

$18

$32

How much do volunteer information technology jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for volunteer information technology in Raleigh, NC is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.62 per hour, depending on experience, location, and employer.

What skills and qualifications are needed for a volunteer in information technology?

To thrive as a Volunteer in Information Technology, you generally need a basic understanding of IT concepts, troubleshooting skills, and familiarity with computer hardware and software. Experience with common tools such as Microsoft Office Suite, helpdesk ticketing systems, or basic networking platforms, along with relevant IT certifications like CompTIA A+ or Google IT Support, can be highly beneficial. Strong communication, teamwork, and a willingness to learn are important soft skills that help volunteers adapt and contribute effectively. These skills and qualities ensure volunteers can support organizational IT needs efficiently while gaining valuable experience and making a positive impact.

What challenges do volunteer information technology professionals face?

Volunteer IT professionals often work with limited resources, such as outdated hardware or software, and may need to adapt quickly to unfamiliar systems. Collaboration with non-technical team members can also present challenges in communication and setting realistic expectations. To overcome these obstacles, successful volunteers focus on creative problem-solving, clear communication, and prioritizing tasks that provide the most value. Building strong relationships with staff and other volunteers helps foster a supportive environment and encourages knowledge sharing.

What is the difference between Volunteer Information Technology vs Volunteer Network Support?

AspectVolunteer Information TechnologyVolunteer Network Support
Required CredentialsBasic IT knowledge, certifications like CompTIA A+ often preferredNetworking certifications such as Cisco CCNA beneficial
Work EnvironmentVaries from non-profit offices to remote supportPrimarily in data centers, offices, or remote network troubleshooting
Employer & Industry UsageNon-profits, community organizations, educational institutionsTech companies, telecoms, non-profits with network infrastructure
Search & Comparison IntentUnderstanding volunteer IT roles, entry-level opportunitiesFocusing on network-specific volunteer roles

Volunteer Information Technology roles typically involve general IT support, troubleshooting, and basic technical tasks, often requiring foundational certifications. Volunteer Network Support focuses more on maintaining and troubleshooting network infrastructure, requiring specific networking skills and certifications. Both roles serve non-profit and community organizations but differ in technical scope and specialization.

What are the most commonly searched types of Information Technology jobs in Raleigh, NC?

The most popular types of Information Technology jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Volunteer Information Technology jobs?

Cities near Raleigh, NC with the most Volunteer Information Technology job openings:

Infographic showing various Volunteer Information Technology job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,693 per year, or $18.6 per hour.

$106K/yr

Part-time

Posted 4 days ago


Job description

This position is located within the Office of Information & Technology (OIT), End User Services (EUS), District Operations, at Veterans Administration duty location within the U.S. The incumbent serves as a primary advisor and point of contact to the Area senior IT executive manager and management officials on information management (IM) issues and IT project under development or planned for the serviced organization(s).
Qualifications:To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/25/2026.
Applicants must meet all requirements when a request is received to fill a vacancy. You may qualify based on your experience as described below:
Basic Requirements
Experience:Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the five competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
AND
  • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Specialized for this position is defined as : Experience managing IT programs and service delivery; overseeing system implementation, operations, and customer support; ensuring IT security and compliance; analyzing and resolving complex technical issues; developing policies and performance metrics and leading staff through work assignment, performance management, and program execution.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Education:There is no substitution of education for experience at the grade level(s) of this announcement.Employment Type: OTHER