Broad Brook, CT · On-site
The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating ...
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Broad Brook, CT · On-site
The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating ...
Lunenburg, MA · On-site
The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating ...
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Lunenburg, MA · On-site
The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating ...
$24.04 - $27/hr
Description The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for ...
$24.04 - $27/hr
Description The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for ...
East Windsor, CT · On-site
$22.50 - $26.50/hr
The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating ...
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East Windsor, CT · On-site
$22.50 - $26.50/hr
The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating ...
Red Bay, AL · On-site
$15.75 - $21.25/hr
Help Desk Technician ID: 1105 Location: Red Bay, Alabama Department: Information Technology Date ... Ability to work independently and collaboratively. * Willingness to learn new systems, technologies ...
Red Bay, AL · On-site
$15.75 - $21.25/hr
Help Desk Technician ID: 1105 Location: Red Bay, Alabama Department: Information Technology Date ... Ability to work independently and collaboratively. * Willingness to learn new systems, technologies ...
$19 - $25.50/hr
As a Help Desk Technician, you will be responsible for troubleshooting and resolving technical ... Ability to work independently and manage multiple tasks simultaneously * Experience with remote ...
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$19 - $25.50/hr
As a Help Desk Technician, you will be responsible for troubleshooting and resolving technical ... Ability to work independently and manage multiple tasks simultaneously * Experience with remote ...
$21.75 - $29.50/hr
Help Desk Technician Location: New Jersey Office Summary: Seeking a Help Desk Technician to join ... Ability to work effectively, both independently and in a collaborative team environment; must be ...
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$21.75 - $29.50/hr
Help Desk Technician Location: New Jersey Office Summary: Seeking a Help Desk Technician to join ... Ability to work effectively, both independently and in a collaborative team environment; must be ...
East Walpole, MA · On-site
The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating ...
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East Walpole, MA · On-site
The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating ...
Santa Fe, NM · On-site
$26/hr
ATA Services is currently seeking to hire a Help Desk Technician to work on a temporary assignment with the State of NM - Department of Information Technology. This position is NOT remote . * Rate ...
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Santa Fe, NM · On-site
$26/hr
ATA Services is currently seeking to hire a Help Desk Technician to work on a temporary assignment with the State of NM - Department of Information Technology. This position is NOT remote . * Rate ...
Chicago, IL · On-site
$20.50 - $27.75/hr
Help Desk Technician, Chicago, IL The Help Desk Technician is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...
Chicago, IL · On-site
$20.50 - $27.75/hr
Help Desk Technician, Chicago, IL The Help Desk Technician is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...
Columbia, SC · On-site
$18.50 - $25/hr
Help Desk Technician Will respond to texts, emails, and calls on technical issues. In addition, the technician will document and analyze technical issues and customer interactions, manage and update ...
Columbia, SC · On-site
$18.50 - $25/hr
Help Desk Technician Will respond to texts, emails, and calls on technical issues. In addition, the technician will document and analyze technical issues and customer interactions, manage and update ...
Rockville, MD · On-site
$24.04 - $27/hr
The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for troubleshooting ...
Rockville, MD · On-site
$24.04 - $27/hr
The Help Desk Technician provides daily support to employees who are using software, hardware, or other computer systems and needs help completing tasks. They are responsible for troubleshooting ...
Santa Fe, NM · On-site
$26/hr
ATA Services is currently seeking to hire a Help Desk Technician to work on a temporary assignment with the State of NM - Department of Information Technology. This position is NOT remote . * Rate ...
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Santa Fe, NM · On-site
$26/hr
ATA Services is currently seeking to hire a Help Desk Technician to work on a temporary assignment with the State of NM - Department of Information Technology. This position is NOT remote . * Rate ...
Chicago, IL · On-site
$20.50 - $27.75/hr
Help Desk Technician, Oak Brook, IL Summary: This is a full time permanent Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid ...
Chicago, IL · On-site
$20.50 - $27.75/hr
Help Desk Technician, Oak Brook, IL Summary: This is a full time permanent Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid ...
Middletown, CT · On-site
$20.25 - $27.50/hr
Help Desk Technician Location : Middletown, CT Job Summary :- We are seeking a Help Desk Technician to provide Level 1 technical support and user administration services for a large enterprise ...
Middletown, CT · On-site
$20.25 - $27.50/hr
Help Desk Technician Location : Middletown, CT Job Summary :- We are seeking a Help Desk Technician to provide Level 1 technical support and user administration services for a large enterprise ...
Alpharetta, GA · On-site
$19.50 - $26.25/hr
The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...
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Alpharetta, GA · On-site
$19.50 - $26.25/hr
The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or ...
Soldotna, AK · On-site
$21.75 - $29.50/hr
At the entry level, Help Desk Technicians contribute independently to End-User Computing support activities, service request fulfillment, incident response, customer support, basic identity and ...
Soldotna, AK · On-site
$21.75 - $29.50/hr
At the entry level, Help Desk Technicians contribute independently to End-User Computing support activities, service request fulfillment, incident response, customer support, basic identity and ...
Walbridge, OH · On-site
$20.25 - $27.50/hr
... contractors in the nation. We are seeking a customer-focused and detail-oriented Help Desk ... work independently and as part of a team. -Customer service mindset with a focus on user ...
Walbridge, OH · On-site
$20.25 - $27.50/hr
... contractors in the nation. We are seeking a customer-focused and detail-oriented Help Desk ... work independently and as part of a team. -Customer service mindset with a focus on user ...
Austin, TX · On-site
$18.75 - $25.50/hr
Helpdesk Technician Help Desk Technician ZP Better Together is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite ...
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Austin, TX · On-site
$18.75 - $25.50/hr
Helpdesk Technician Help Desk Technician ZP Better Together is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite ...
Santa Ana, CA · On-site
$28 - $32/hr
Help Desk Technician We are seeking a Help Desk Technician to join our Information Technology team and serve as the first point of contact for technical support across the organization. This role is ...
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Santa Ana, CA · On-site
$28 - $32/hr
Help Desk Technician We are seeking a Help Desk Technician to join our Information Technology team and serve as the first point of contact for technical support across the organization. This role is ...
$12.74 - $14.66
2% of jobs
$14.66 - $16.59
6% of jobs
$16.59 - $18.51
12% of jobs
$19.05 is the 25th percentile. Wages below this are outliers.
$18.51 - $20.43
17% of jobs
The median wage is $21.97 / hr.
$20.43 - $22.36
16% of jobs
$22.36 - $24.28
16% of jobs
$25.24 is the 75th percentile. Wages above this are outliers.
$24.28 - $26.20
12% of jobs
$26.20 - $28.13
7% of jobs
$28.13 - $30.05
6% of jobs
$30.05 - $31.97
3% of jobs
$31.97 - $33.89
2% of jobs
$12
$23
$33
To excel as an Independent Contractor Help Desk Technician, you need strong troubleshooting abilities, technical expertise in computer hardware and software, and relevant experience or an IT-related certification. Familiarity with ticketing systems, remote support tools, and knowledge bases such as ServiceNow, Zendesk, or Microsoft Office Suite is commonly required. Exceptional communication, time management, and problem-solving skills set top performers apart, especially when working remotely or with diverse clients. These skills are crucial for delivering timely technical support, maintaining client satisfaction, and managing multiple assignments independently.
As an Independent Contractor Help Desk Technician, your daily tasks often include responding to client support tickets, diagnosing and resolving technical issues remotely, and providing clear instructions or documentation to end users. You may also be responsible for escalating complex problems to higher-level technicians or coordinating with client IT teams to implement solutions. Because this role is typically remote and project-based, you will need to manage your workload independently and ensure prompt, professional communication with clients. Successfully handling these responsibilities helps ensure high client satisfaction and can lead to more contract opportunities.
An Independent Contractor Help Desk Technician provides technical support to businesses or clients on a contract basis rather than as a full-time employee. They troubleshoot hardware, software, and network issues remotely or on-site, ensuring systems run efficiently. As independent contractors, they manage their own schedules, clients, and business operations. This role requires strong problem-solving skills, IT knowledge, and customer service abilities.
About Suzor IT:
Suzor IT provides a turn-key technology department for K-12 schools and Municipalities. Our team works closely with K-12 students, teachers, parents, and municipal employees to help them implement and utilize technology on a daily basis.
An Ideal Candidate Is:
An ideal candidate is someone who is friendly, eager to learn with a passion for helping people. If you come with the people skills, we can teach you the tech skills.
Helpdesk Technician Job Description
We are looking for an individual to work directly with our K-12 and/or Municipal customers. The day-to-day role will include helping teachers teach, students learn, and municipal employees serve their communities through supporting their technology needs.
The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating issues when necessary.
The individual will be working alongside a team which includes a lead technician, virtual office tech, and a Director of IT to meet the goals and needs of the school.
Help Desk Technician Responsibilities:
Help Desk Technician Requirements:
Help Desk Technician Compensation, Benefits, Schedule, and Location
Sourced by ZipRecruiter
It services
11 - 50 Employees
Greenfield, MA, US
2015
