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Inbound Call Rep Jobs (NOW HIRING)

Job Title: Inbound Call Center Location: INDIANAPOLIS, IN Duration: 12+months Type: Contract ... representatives at local and state levels. Contacts are for the purpose of relaying and giving ...

$20.53/hr

As aAssociate Call Representative, the Unemployment Insurance Associate I will help individuals ... Answering inbound calls in a timely manner and responding professionally when interviewing ...

Inbound Call Center Location: Indianapolis, IN Duration: 12+ month contract + extension Type ... representatives at local and state levels. Contacts are for the purpose of relaying and giving ...

MD · Hybrid

$20.53/hr

As aAssociate Call Representative, the Unemployment Insurance Associate I will help individuals ... Answering inbound calls in a timely manner and responding professionally when interviewing ...

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Inbound Call Rep information

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How much do inbound call rep jobs pay per hour?

As of May 30, 2026, the average hourly pay for inbound call rep in the United States is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Inbound Call Rep, and why are they important?

To thrive as an Inbound Call Rep, you need strong verbal communication skills, active listening, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, problem-solving abilities, and a positive attitude are standout soft skills for handling diverse customer inquiries. These skills ensure efficient issue resolution, high customer satisfaction, and effective call handling in a fast-paced environment.

What are some common challenges faced by Inbound Call Reps, and how can they be addressed?

Inbound Call Reps often encounter high call volumes and must handle a wide variety of customer inquiries or concerns, sometimes from frustrated callers. Staying calm and maintaining professionalism during stressful interactions is crucial. Effective training, supportive team members, and access to clear knowledge bases help reps resolve issues efficiently. Regular feedback and opportunities for skill development also assist in overcoming challenges and improving performance.

What is an Inbound Call Rep?

An Inbound Call Rep, or Inbound Call Representative, is a customer service professional who handles incoming calls from customers or clients. Their primary responsibilities include answering questions, resolving issues, processing orders, and providing information about products or services. Inbound Call Reps are often the first point of contact for customers seeking support, so strong communication and problem-solving skills are essential. They typically work in call centers for various industries such as retail, banking, telecommunications, or healthcare.

How can I make $2000 a week working from home?

Inbound call representatives can potentially earn $2000 a week by working full-time, handling high call volumes, and gaining experience in sales or customer service. Achieving this income level often requires strong communication skills, familiarity with CRM tools, and sometimes performance-based incentives or commissions.

What is the difference between Inbound Call Rep vs Customer Service Representative?

AspectInbound Call RepCustomer Service Representative
Primary RoleHandle incoming calls to assist customers, process orders, or provide supportAssist customers with inquiries, complaints, and product or service information
Work EnvironmentCall centers, remote work, customer support departmentsCall centers, retail, online support, various industries
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, patience
Common CertificationsNone typically required, customer service trainingNone typically required, customer service training

Both roles involve assisting customers via phone, often in call center settings, and require strong communication skills. The main difference is that Inbound Call Reps primarily handle incoming calls related to orders or support, while Customer Service Representatives may also handle inquiries through multiple channels, including email or chat. Both positions are essential in customer support and share similar skill requirements.

More about Inbound Call Rep jobs
What cities are hiring for Inbound Call Rep jobs? Cities with the most Inbound Call Rep job openings:
Inbound Call Center Representative

Inbound Call Center Representative

Mavis Tire Supply

Palm Beach Gardens, FL

$50K - $75K/yr

Full-time

Posted 12 days ago


Mavis Tire rating

4.5

Company rating: 4.5 out of 10

Based on 362 frontline employees who took The Breakroom Quiz

314th of 325 rated vehicle maintenance


Job description

Mavis Tires & Brakes & Tire Kingdom- Inbound Sales Representatives ($2,400 New Hire Bonus)

Start Your Career in High Gear – $2,400 New Hire Bonus!

Join Team Mavis at our state-of-the-art Call Center in Palm Beach Gardens, FL, and be part of one of the largest tire and automotive repair chains in the United States.

Why You'll Love Working Here:

  • $2,400 Guaranteed Introductory Bonus during your first 8 weeks
  • Paid Training – we teach you everything you need to know!
  • Competitive Base Pay + Weekly Commissions – top performers earn $65,000+ annually
  • NO Cold Calls – only handle inbound calls from ready-to-buy customers
  • Fast-Paced Sales Cycle – see results and commissions quickly
  • Excellent Benefits: health, dental & vision insurance, life insurance, 401(k) with employer match, paid vacation & holidays, paid personal/sick time, on-the-job training, and opportunities for career growth

What You'll Be Doing:

  • Be the voice of Mavis, answering inbound calls from customers ready for tire and automotive services
  • Listen actively and guide customers to the best products for their vehicle and budget
  • Use our proven sales techniques to turn callers into loyal, satisfied customers

Are You a Great Fit?

You are a perfect candidate if you:

  • Thrive on commissions and love fast results
  • Are reliable, punctual, and a team player
  • Have 6+ months of sales or customer service experience

Requirements:

  • 18+ years of age
  • Legally authorized to work in the U.S.
  • Able to work 5 days/week, including either Saturday or Sunday

What are you waiting for? APPLY NOW! Apply online: www.mavis.com/careers Or call our Recruitment toll-free: 844-375-3995

Mavis is an Equal Opportunity Employer

Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting HRConnect@mavistire.com.

We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to HRConnect@mavistire.com.

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