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Inbound Call Rep Jobs in Memphis, TN (NOW HIRING)

HairClub

Inbound Sales Representative

Memphis, TN · On-site

This isn't a traditional call center role or an appointment-setting job. You'll work exclusively with qualified inbound leadspeople who have already reached out because they're actively looking for ...

New

Sedgwick

Care Team Representative

Memphis, TN · On-site

$15 - $19.50/hr

See what a day in the life of a Care Team Representative is like: SED23026 - Mariah_01-09-24 ... Inbound call center experience preferred. Skills & Knowledge * Excellent verbal and written ...

York Risk Services

Care Team Representative

Memphis, TN · On-site

$15 - $19.50/hr

See what a day in the life of a Care Team Representative is like: SED23026 - Mariah_01-09-24 ... Inbound call center experience preferred. Skills & Knowledge * Excellent verbal and written ...

Lawn Doctor

Customer Service Representative

Olive Branch, MS · On-site

$14.25 - $19.50/hr

The Customer Service Representative answers phones, speaks with customers and potential customers ... Takes inbound call from customers and potential customers * Makes outbound calls to follow up on ...

Sedgwick

Care Team Representative

Memphis, TN · On-site

$14.25 - $19.50/hr

See what a day in the life of a Care Team Representative is like: SED23026 - Mariah_01-09-24 ... Inbound call center experience preferred. Skills & Knowledge * Excellent verbal and written ...

Sedgwick

Care Team Representative

Memphis, TN · On-site

$15.50 - $21.25/hr

See what a day in the life of a Care Team Representative is like: SED23026 - Mariah_01-09-24 ... Inbound call center experience preferred. Skills & Knowledge * Excellent verbal and written ...

Sedgwick

Care Team Representative

Memphis, TN · On-site

$15.50 - $21.25/hr

See what a day in the life of a Care Team Representative is like: SED23026 - Mariah_01-09-24 ... Inbound call center experience preferred. Skills & Knowledge * Excellent verbal and written ...

York Risk Services

Care Team Representative

Memphis, TN · On-site

$15.50 - $21.25/hr

See what a day in the life of a Care Team Representative is like: SED23026 - Mariah_01-09-24 ... Inbound call center experience preferred. Skills & Knowledge * Excellent verbal and written ...

Serco

Call Center Rep - Temporary

Millington, TN · On-site

$14.50 - $18.50/hr

As a Call Center Representative, you can expect to ... Receive inbound participant phone calls and provide appropriate customer service support in ...

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Inbound Call Rep information

See Memphis, TN salary details

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How much do inbound call rep jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for inbound call rep in Memphis, TN is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $17.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an inbound call rep, and why are they important?

To thrive as an Inbound Call Rep, you need strong verbal communication skills, active listening, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, problem-solving abilities, and a positive attitude are standout soft skills for handling diverse customer inquiries. These skills ensure efficient issue resolution, high customer satisfaction, and effective call handling in a fast-paced environment.

What is an inbound call rep?

An Inbound Call Rep, or Inbound Call Representative, is a customer service professional who handles incoming calls from customers or clients. Their primary responsibilities include answering questions, resolving issues, processing orders, and providing information about products or services. Inbound Call Reps are often the first point of contact for customers seeking support, so strong communication and problem-solving skills are essential. They typically work in call centers for various industries such as retail, banking, telecommunications, or healthcare.

What is the difference between Inbound Call Rep vs Customer Service Representative?

AspectInbound Call RepCustomer Service Representative
Primary RoleHandle incoming calls to assist customers, process orders, or provide supportAssist customers with inquiries, complaints, and product or service information
Work EnvironmentCall centers, remote work, customer support departmentsCall centers, retail, online support, various industries
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, patience
Common CertificationsNone typically required, customer service trainingNone typically required, customer service training

Both roles involve assisting customers via phone, often in call center settings, and require strong communication skills. The main difference is that Inbound Call Reps primarily handle incoming calls related to orders or support, while Customer Service Representatives may also handle inquiries through multiple channels, including email or chat. Both positions are essential in customer support and share similar skill requirements.

What are some common challenges faced by inbound call reps, and how can they be addressed?

Inbound Call Reps often encounter high call volumes and must handle a wide variety of customer inquiries or concerns, sometimes from frustrated callers. Staying calm and maintaining professionalism during stressful interactions is crucial. Effective training, supportive team members, and access to clear knowledge bases help reps resolve issues efficiently. Regular feedback and opportunities for skill development also assist in overcoming challenges and improving performance.

What are popular job titles related to Inbound Call Rep jobs in Memphis, TN?

For Inbound Call Rep jobs in Memphis, TN, the most frequently searched job titles are:

What job categories do people searching Inbound Call Rep jobs in Memphis, TN look for?

The top searched job categories for Inbound Call Rep jobs in Memphis, TN are:

Inbound Call Rep jobs near you
Infographic showing various Inbound Call Rep job openings in Memphis, TN as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $35,022 per year, or $16.8 per hour.

Inbound Sales Representative

HairClub

Memphis, TN • On-site

Other

This job post has expired today. Applications are no longer accepted.

HairClub rating

4.1

Company rating: 4.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

38th of 41 rated hair and beauty

Job description

Inside Sales Professional

HairClub is looking for high-performing inside sales professionals who know how to build trust, guide conversations, overcome objections, and earn commitment.

This isn't a traditional call center role or an appointment-setting job. You'll work exclusively with qualified inbound leadspeople who have already reached out because they're actively looking for solutions. Your job is to understand their needs, educate them on their options, and secure their commitment to an in-person consultation with a HairClub expert.

Every consultation you close helps change someone's confidenceand gives you the opportunity to increase your earnings.

For 50 years, HairClub has been the trusted leader in hair restoration. Today, we offer one of the industry's most comprehensive portfolios of hair health, hair regrowth, non-surgical, and surgical hair restoration solutions.

When you join HairClub, you're backed by:

  • High-quality inbound opportunitiesno cold calling
  • A nationally recognized brand clients already trust
  • A proven consultative sales process
  • Professional coaching and ongoing development
  • Uncapped earning potential based on performance
  • Clear opportunities for career advancement

We generate the opportunities. You convert them into consultations.

You'll engage qualified inbound leads through consultative conversations, build trust, uncover client needs, and recommend the next step. Overcome objections and confidently secure confirmed consultations. Consistently exceed consultation conversion goals and deliver an exceptional client experience from the first conversation.

You'll thrive here if you love competing and winning, are a confident, consultative closer, take ownership of your results, want your income to reflect your performance, thrive in a fast-paced, goal-driven environment, and enjoy helping people make life-changing decisions.

At HairClub, your success isn't determined by territory, seniority, or luck. It's determined by your ability to connect with people, earn their trust, and secure their commitment. If you're looking for a career where your performance drives your incomeand where every conversation has the potential to change someone's lifewe'd love to meet you.

HairClub is proud to be an Equal Opportunity Employer committed to creating an inclusive workplace where everyone has the opportunity to succeed.

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