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Inbound Call Rep Jobs in Melbourne, FL (NOW HIRING)

TTEC

Diagnostics Support Representative

Melbourne, FL · Remote

$16.75 - $22.50/hr

During a Typical Day, Youll Handle inbound calls to troubleshoot and resolve customer issues ... Generate monthly reports detailing call metrics. Escalate complex or unresolved issues to TIS ...

Percepta

Diagnostics Support Representative

Melbourne, FL · Remote

$16.75 - $22.50/hr

Handle inbound calls to troubleshoot and resolve customer issues related to basic system setup ... Generate monthly reports detailing call metrics. * Escalate complex or unresolved issues to TIS ...

Percepta

Diagnostics Support Representative

Melbourne, FL · Remote

$16.75 - $22.50/hr

During a Typical Day, You'll Handle inbound calls to troubleshoot and resolve customer issues ... Generate monthly reports detailing call metrics. Escalate complex or unresolved issues to TIS ...

Percepta

Diagnostics Support Representative

Melbourne, FL · On-site

$16.75 - $22.50/hr

During a Typical Day, You'll • Handle inbound calls to troubleshoot and resolve customer issues ... call metrics. • Escalate complex or unresolved issues to TIS Support Hotline for timely ...

Orion180

Customer Experience Specialist

Melbourne, FL · On-site

$21.64/hr

As a Customer Service Representative in our Call Center, you will be the first point of contact for ... Handling inbound and outbound calls from agents and policyholders in a fast-paced call center ...

New

Orion180

Customer Experience Specialist

Melbourne, FL · On-site

$21.64/hr

As a Customer Service Representative in our Call Center , you will be the first point of contact ... Handling inbound and outbound calls from agents and policyholders in a fast-paced call center ...

New

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All JobsInbound Call Rep JobsInbound Call Rep Jobs in Melbourne, FL

Inbound Call Rep information

See Melbourne, FL salary details

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How much do inbound call rep jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for inbound call rep in Melbourne, FL is $16.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $16.92 per hour, depending on experience, location, and employer.

What is an inbound call rep?

An Inbound Call Rep, or Inbound Call Representative, is a customer service professional who handles incoming calls from customers or clients. Their primary responsibilities include answering questions, resolving issues, processing orders, and providing information about products or services. Inbound Call Reps are often the first point of contact for customers seeking support, so strong communication and problem-solving skills are essential. They typically work in call centers for various industries such as retail, banking, telecommunications, or healthcare.

What are the key skills and qualifications needed to thrive as an inbound call rep, and why are they important?

To thrive as an Inbound Call Rep, you need strong verbal communication skills, active listening, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically required. Patience, problem-solving abilities, and a positive attitude are standout soft skills for handling diverse customer inquiries. These skills ensure efficient issue resolution, high customer satisfaction, and effective call handling in a fast-paced environment.

What are some common challenges faced by inbound call reps, and how can they be addressed?

Inbound Call Reps often encounter high call volumes and must handle a wide variety of customer inquiries or concerns, sometimes from frustrated callers. Staying calm and maintaining professionalism during stressful interactions is crucial. Effective training, supportive team members, and access to clear knowledge bases help reps resolve issues efficiently. Regular feedback and opportunities for skill development also assist in overcoming challenges and improving performance.

What is the difference between Inbound Call Rep vs Customer Service Representative?

AspectInbound Call RepCustomer Service Representative
Primary RoleHandle incoming calls to assist customers, process orders, or provide supportAssist customers with inquiries, complaints, and product or service information
Work EnvironmentCall centers, remote work, customer support departmentsCall centers, retail, online support, various industries
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, patience
Common CertificationsNone typically required, customer service trainingNone typically required, customer service training

Both roles involve assisting customers via phone, often in call center settings, and require strong communication skills. The main difference is that Inbound Call Reps primarily handle incoming calls related to orders or support, while Customer Service Representatives may also handle inquiries through multiple channels, including email or chat. Both positions are essential in customer support and share similar skill requirements.

What are popular job titles related to Inbound Call Rep jobs in Melbourne, FL?

For Inbound Call Rep jobs in Melbourne, FL, the most frequently searched job titles are:

What job categories do people searching Inbound Call Rep jobs in Melbourne, FL look for?

The top searched job categories for Inbound Call Rep jobs in Melbourne, FL are:

What cities near Melbourne, FL are hiring for Inbound Call Rep jobs?

Cities near Melbourne, FL with the most Inbound Call Rep job openings:

Inbound Call Rep jobs near you

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Extra Space

Palm Bay, FL • Remote

$16/hr

Full-time

Medical, Dental, Vision

Re-posted 24 days ago

Job description

At Extra Space Storage, if it matters to you, it matters to us! It is a really exciting time to be at Extra Space Storage! We got our start in 1977. Today we are a New York Stock Exchange-traded company leading the self-storage industry in more ways than one. But in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. We offer a fast-paced collaborative environment where each of us directly contributes to the company's success. Come join us and find out why so many of our employees recommend us as a great place to work.

This is a remote, work from home position & you must reside in 1 of the following states to be eligible for this role - AL, AR, FL, GA, ID, IN, KS, KY, LA, MO, MS, NC, NM, OH, OK, SC, TN, TX, UT

Due to this position being in high demand, we ask that you do not call any Extra Space Storage site to follow up on your application. Contacting us via phone prior to an interview may result in automatic rejection of your application.
______________________________________________________________________________

Is your enthusiasm and passion for helping people contagious?Do you connect well with other people quickly? Why not bring your talent to a new workplace where you can really make your mark? If you enjoy working with other highly engaged people, a culture that embraces innovation, delivering world class customer service, and the opportunity to grow your career - then Extra Space Storage is the place for you!
We are looking for full-time Inbound Sales Representatives. Don't like cold calling? Neither do we - our customers call us with a need for storage. Your job is to assist our customers by reserving the best storage unit that would fit their individual needs and deliver amazing customer service.

Pay starts at $16/hr plus commission!
Don't get lost in the shuffle of a large call center- at Extra Space Storage our close-knit team allows our passionate leaders to coach you to success. This could include maximizing your monthly commission or helping you obtain that promotion at our call center or corporate office.
What's in it for You:

  • Great pay and robust monthly commission eligibility

  • Convenient schedules- no graveyard shifts!

  • Medical, Dental, Vision benefits

  • Various Employee Discount Programs

  • At home opportunity

Requirements

  • Experience in Sales/Customer Service

  • Ability to connect over the phone

  • Comfortable using Microsoft Windows applications

  • High school diploma or GED

  • Pass background and drug screening

  • Able to work 1 weekend day

If you are a current Extra Space employee, please apply through Jobs Hubin Workday.

We are anequal opportunityemployer andvalue diversityat our company. Wedo not discriminateon the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applications Deadline: Applications will be accepted until the position is filled.

Apply