Introduction...
OverviewWe’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
Responsibilities
- Answer incoming telephone calls.
- Assist Horseman in Racing Office as needed.
- Assist Payroll by reconciling time in Kronos.
- Prepare and submit purchasing invoices in Stratton Warren.
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
- Keeps work areas clean and free of safety hazards, debris and litter.
- Performs all job duties in a safe and responsible manner.
- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
- Maintains strict confidentiality in all departmental and company matters.
RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
- Up to one year of related experience and/or training; or equivalent combination of education and experience.
- Proficient knowledge of Stratton Warren.
- Proficient knowledge of Kronos.
- Must be proficient in Microsoft applications (Excel, Word, and Outlook). Must be proficient with using computers and computer equipment.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
Language Skills Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. Ability to speak and understand Spanish is an asset.
Reasoning AbilityAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Certificates, Licenses, RegistrationsEmployee must be able to qualify for licenses and permits required by federal, state and local regulations.
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift, push, pull and/or move up to 75 pounds and have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Able to perform duties in all weather conditions. The noise level in the work environment is usually moderate to loud. Employee could be exposed to an environment containing unrestricted second hand tobacco smoke.