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Import Agent Jobs (NOW HIRING)

Nippon Express USA

Air Import Agent

El Segundo, CA · On-site

$22 - $25/hr

Preparation of import shipments and distribution of Import Documents * General business support function as assigned * Prepare import shipments for assigned customers. This may include customs ...

Nippon Express USA

Air Import Agent

El Segundo, CA

$22 - $25/hr

Preparation of import shipments and distribution of Import Documents * General business support function as assigned * Prepare import shipments for assigned customers. This may include customs ...

Coda Staffing

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Ocean Import Agent

Long Beach, CA · On-site

$25 - $35/hr

8am-5pm, onsite 4 days 1 remote, contract with potential to convert The Ocean Import Agent position handles shipments from beginning to end of its life cycle. This position works in a fast-paced ...

Expeditors

Ocean Import Agent

Ellenwood, GA · On-site

Ocean Import Lead Agent, Supervisor and Manager Expeditors offers excellent benefits: * Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance * Employee Stock Purchase Plan

Watchpoint Logistics, Inc

Import Agent III

Burlingame, CA · On-site

$31 - $35/hr

Import Agent III Job Duties * Helps facilitate air/ocean shipment arrangements, determining efficient routing methods, bookings, and deliveries to meet the customer's expectations. * Prepares ...

Expeditors

Ocean Import Agent

Ellenwood, GA

Ocean Import Lead Agent, Supervisor and Manager Expeditors offers excellent benefits: * Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance * Employee Stock Purchase Plan

Apply Early

Expeditors

Ocean Import Agent

Uniondale, NY

Ocean Import Lead Agent, Supervisor and Manager Additional Information Expeditors offers excellent benefits: * Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance * Employee ...

Apply Early

Expeditors

Ocean Import Agent

Uniondale, NY · On-site

Ocean Import Lead Agent, Supervisor and Manager Additional Information Expeditors offers excellent benefits: * Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance * Employee ...

Yusen Logistics

Import Agent II

Grapevine, TX

$19.50 - $25.50/hr

Overview Position Summary Freight Forwarder Imports is responsible for ensuring the timely and efficient importation of goods by air, including securing customs release and delivery to the final ...

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Import Agent information

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How much do import agent jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for import agent in the United States is $21.09, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Import Agent, and why are they important?

To thrive as an Import Agent, you need strong knowledge of international trade regulations, shipping documentation, and logistics, often backed by experience in supply chain management or a related field. Familiarity with customs clearance systems, freight tracking software, and relevant certifications such as Certified Customs Specialist (CCS) is highly valuable. Excellent organizational skills, attention to detail, and effective communication are crucial soft skills for managing complex transactions and coordinating with global partners. These competencies ensure efficient import operations, regulatory compliance, and strong client relationships in a fast-paced environment.

What is the difference between Import Agent vs Customs Broker?

AspectImport AgentCustoms Broker
CredentialsTypically requires knowledge of import regulations, sometimes certifications depending on regionRequires licensing and certification, often licensed customs broker exams
Work EnvironmentWorks with shipping companies, freight forwarders, and clients to coordinate importsHandles customs clearance, interacts with government agencies and importers
Employer & IndustryLogistics companies, import/export firms, freight forwardersCustoms agencies, import/export companies, freight forwarding firms

While both roles involve facilitating the import process, an Import Agent primarily coordinates shipments and liaises with clients, whereas a Customs Broker specializes in navigating customs regulations and ensuring compliance for clearance. Understanding these differences helps employers and job seekers identify the right role based on credentials and responsibilities.

How to be an import export agent?

To become an import export agent, you should gain knowledge of international trade regulations, customs procedures, and logistics. Developing skills in negotiation, communication, and using trade management software can enhance your effectiveness. Obtaining relevant certifications or training in international trade can also improve job prospects.

How much do import export agents make?

Import agents, also known as import/export agents, typically earn between $40,000 and $70,000 annually, depending on experience, location, and the complexity of shipments handled. Salaries can increase with specialized knowledge of customs regulations, logistics, and international trade compliance.

What are import agents?

Import agents are professionals or companies that facilitate the process of bringing goods from foreign countries into a local market. They act as intermediaries between international suppliers and local buyers, managing logistics, customs documentation, and compliance with import regulations. Import agents help streamline the import process, ensuring that shipments arrive efficiently and in accordance with legal requirements. Their role is critical for businesses seeking to source products globally while minimizing risks and delays.

How do I become an import agent?

To become an import agent, you typically need a high school diploma or equivalent, knowledge of international trade regulations, and strong organizational skills. Gaining experience in logistics, customs procedures, or supply chain management can be beneficial, and some roles may require familiarity with import/export software or certifications in trade compliance. Building industry connections and understanding tariffs and documentation are also important steps.

What are some typical challenges Import Agents face when coordinating international shipments?

Import Agents often encounter challenges such as navigating complex customs regulations, managing documentation requirements, and addressing unexpected delays due to weather or port congestion. Staying updated with changing trade laws and maintaining clear communication with freight forwarders, carriers, and clients are essential for smooth operations. Proactively handling these challenges helps ensure shipments arrive on time and compliance is maintained, making adaptability and attention to detail key strengths in this role.

What is the highest salary for import export?

Import agents and export managers can earn high salaries, with top earners making over $100,000 annually, especially with experience, certifications, and in large companies or international markets. Salaries vary based on location, industry, and level of responsibility, with senior roles and specialized skills commanding higher pay.
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Import Agent jobs near you

Air Import Agent

Air Express International USA, Inc.

Hebron, KY

$23.36 - $31.14/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Job Title: Air Import Agent

Job Location: Hebron, Kentucky

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.  Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 

Key Responsibilities

  • Execute import orders by confirming arrival times, coordinating with customs brokerage, inputting data, and dispatching deliveries.
  • Build strong customer relationships by responding promptly to inquiries via phone, email, fax, and mail.
  • Work with air and ground transportation partners to manage inbound shipments.
  • Receive and track purchase orders (POs) from importers and overseas offices for pending air shipments.
  • Retrieve shipment details, prepare and manage all documentation for cargo release, and perform accurate data entry for each shipment.
  • Communicate with air carriers to ensure timely release of freight.
  • Notify customers and customs brokers of arrival and charges due; provide accurate job costing forecasts and perform billing to customers and/or other offices.
  • Set up and coordinate deliveries to customers, ensuring timely and efficient service.
  • Handle and manage all customer contact at the file level regarding exceptions and escalations.
  • Answer all customer inquiries in accordance with Customer Service Policy standards.
  • Proactively increase customer satisfaction and business share through regular communication and service excellence.
  • Assist the import agent team in completing tasks and projects as required.
  • Assign work, set completion timelines, review work, and provide feedback to management on team performance.
  • Perform additional duties and projects as directed.
  • Process daily DHL Air Product ThermoNet shipments in full compliance with Air Product and GxP guidelines.
  • Organize pickup and delivery for customers, ensuring adherence to cSOPs and internal SOPs.
  • Provide freight documents and monitor inbound/outbound cold chain processes, acting as escalation point for the central monitoring team.
  • Handle operational escalations and provide required information for LifeTrack SOP and PMR creation.
  • Ensure all duties are performed in accordance with cSOPs and regulatory requirements.

Skills & Requirements

  • Exceptional customer service skills with strong communication and problem-solving abilities.
  • Detail-oriented with excellent organizational and follow-up skills.
  • Proficient in MS Office products.
  • Experienced in handling international freight forwarding shipments.
  • Trained and certified for DHL ThermoNet shipments under GxP guidelines.

Pay Range: $23.36 - $31.14/hr. (Based on Experience)


Benefits (All Non-Union Employees)

  • Compensation: Competitive base salary plus role dependent performance-based incentives.
  • 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
  • Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
  • Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
  • Vision: Optional coverage for exams, frames, and contacts.
  • Dental: Optional coverage for preventive, basic, and major services.
  • Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.


Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

Employment Type: FULL_TIME

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