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Import Agent Jobs in Chicago, IL (NOW HIRING)

OCEANAIR Inc

Import Agent III

Itasca, IL · On-site

$31.25 - $38.46/hr

Import Agent III Location: 100% In Office: Itasca, IL Schedule: Monday-Friday, 8:30 AM-5:30 PM Status: Full-Time, Non-Exempt Salary: $31.50-$37.00 per hour Position Overview OCEANAIR Inc. is seeking ...

Yusen Logistics

Import Agent II

Elk Grove Village, IL · On-site

$44K - $69K/yr

Overview Salary Range: $44,782-$69,101 Position Summary The Import Agent - Gateway role supports the efficient processing of inbound air freight shipments by assisting with the breakdown of ...

Yusen Logistics

Import Agent II

Elk Grove Village, IL · On-site

$44K - $69K/yr

Overview Salary Range: $44,782-$69,101 Position Summary The Import Agent - Gateway role supports the efficient processing of inbound air freight shipments by assisting with the breakdown of ...

Forward Air

Air Import Agent

Des Plaines, IL · On-site

$30 - $34/hr

Mon - Fri 8am - 5pm The Import Specialist - Air supports international air import operations by coordinating shipment activities from arrival through final delivery. They assist with documentation ...

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Import Agent information

What is an import agent?

Import agents are professionals or companies that facilitate the process of bringing goods from foreign countries into a local market. They act as intermediaries between international suppliers and local buyers, managing logistics, customs documentation, and compliance with import regulations. Import agents help streamline the import process, ensuring that shipments arrive efficiently and in accordance with legal requirements. Their role is critical for businesses seeking to source products globally while minimizing risks and delays.

What are the key skills and qualifications needed to thrive as an import agent?

To thrive as an Import Agent, you need strong knowledge of international trade regulations, shipping documentation, and logistics, often backed by experience in supply chain management or a related field. Familiarity with customs clearance systems, freight tracking software, and relevant certifications such as Certified Customs Specialist (CCS) is highly valuable. Excellent organizational skills, attention to detail, and effective communication are crucial soft skills for managing complex transactions and coordinating with global partners. These competencies ensure efficient import operations, regulatory compliance, and strong client relationships in a fast-paced environment.

What are some typical challenges import agents face when coordinating international shipments?

Import Agents often encounter challenges such as navigating complex customs regulations, managing documentation requirements, and addressing unexpected delays due to weather or port congestion. Staying updated with changing trade laws and maintaining clear communication with freight forwarders, carriers, and clients are essential for smooth operations. Proactively handling these challenges helps ensure shipments arrive on time and compliance is maintained, making adaptability and attention to detail key strengths in this role.

What is the difference between Import Agent vs Customs Broker?

AspectImport AgentCustoms Broker
CredentialsTypically requires knowledge of import regulations, sometimes certifications depending on regionRequires licensing and certification, often licensed customs broker exams
Work EnvironmentWorks with shipping companies, freight forwarders, and clients to coordinate importsHandles customs clearance, interacts with government agencies and importers
Employer & IndustryLogistics companies, import/export firms, freight forwardersCustoms agencies, import/export companies, freight forwarding firms

While both roles involve facilitating the import process, an Import Agent primarily coordinates shipments and liaises with clients, whereas a Customs Broker specializes in navigating customs regulations and ensuring compliance for clearance. Understanding these differences helps employers and job seekers identify the right role based on credentials and responsibilities.

How do you become an import agent?

To become an import agent, you typically need a high school diploma or equivalent, knowledge of international trade regulations, and strong organizational skills. Gaining experience in logistics, customs procedures, or supply chain management can be beneficial, and some roles may require familiarity with import/export software or certifications in trade compliance.

How much do import agents make?

Import agents typically earn between $40,000 and $70,000 annually, depending on experience, location, and the complexity of shipments handled. Some may earn commissions or bonuses based on the volume of imports managed or client relationships.

What are popular job titles related to Import Agent jobs in Chicago, IL?

For Import Agent jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Import Agent jobs in Chicago, IL look for?

The top searched job categories for Import Agent jobs in Chicago, IL are:

Import Agent jobs near you
Infographic showing various Import Agent job openings in Chicago, IL as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Import Agent III

OCEANAIR Inc

Itasca, IL • On-site

$31.25 - $38.46/hr

Full-time

Posted 4 days ago

Job description

Import Agent III

Location: 100% In Office: Itasca, IL
Schedule: Monday–Friday, 8:30 AM–5:30 PM
Status: Full-Time, Non-Exempt
Salary: $31.50–$37.00 per hour

Position Overview

OCEANAIR Inc. is seeking an experienced Import Agent III to manage complex international import shipments from origin through final delivery. This role is responsible for shipment coordination, customs documentation, compliance, customer communication, and problem resolution.

The Import Agent III works independently with minimal oversight and serves as a resource to customers, internal teams, carriers, and regulatory agencies. This position also supports junior team members, process improvement, and quoting activities.

Key Responsibilities
  • Manage complex import shipments from origin through final delivery.
  • Coordinate with international agents, carriers, truckers, warehouses, customs brokers, and other logistics partners.
  • Prepare and review import documentation, entries, classifications, valuations, and admissibility requirements.
  • Ensure compliance with U.S. Customs and Partner Government Agency regulations.
  • Monitor shipments, resolve delays and discrepancies, and proactively communicate with customers.
  • Communicate with CBP, FDA, USDA, and other regulatory agencies as needed.
  • Maintain accurate shipment records in CargoWise and internal systems.
  • Identify opportunities to improve processes, efficiency, accuracy, and customer service.
Qualifications
  • 7+ years of freight forwarding, logistics, or distribution experience with a strong focus on imports.
  • Previous customs compliance experience Preferred.
  • Demonstrated working knowledge of CargoWise, with CargoWise Professional Certification preferred.
  • Strong knowledge of CBP regulations, PGA requirements, tariff classification, and import documentation.
  • Strong analytical, organizational, problem-solving, and communication skills.
  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
  • Demonstrated accountability, initiative, sound judgment, and customer-service focus.
OCEANAIR Core Values

Family – Builds strong relationships and supports a collaborative team environment.

Service – Provides proactive communication and exceptional customer support.

Responsibility – Takes ownership of shipments, compliance, and results.

Adaptability – Responds effectively to changing priorities, regulations, and operational needs.

Excellence – Maintains high standards of accuracy, efficiency, and continuous improvement.

OCEANAIR Inc. is an Equal Opportunity Employer. Essential functions may be performed with or without reasonable accommodation.