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Customs Agent Jobs in Chicago, IL (NOW HIRING)

Hellmann

Customs Brokerage Entry Agent

Norridge, IL · On-site

The Customs Brokerage Entry Agent is responsible for working in our Customs Brokerage Department to process import shipments and customs brokerage for our customers. ESSENTIAL DUTIES AND ...

Expeditors

Customs Brokerage Agent

Bensenville, IL · On-site

$20 - $28/hr

Company Description Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral ...

Expeditors

Customs Brokerage Agent

Bensenville, IL · On-site

Company Description Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral ...

OCEANAIR Inc

Import Agent III

Itasca, IL · On-site

$31.25 - $38.46/hr

This role is responsible for shipment coordination, customs documentation, compliance, customer communication, and problem resolution. The Import Agent III works independently with minimal oversight ...

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All JobsCustoms Agent JobsCustoms Agent Jobs in Chicago, IL

Customs Agent information

See Chicago, IL salary details

$36.6K

$116.8K

$140.6K

How much do customs agent jobs pay per year?

As of Aug 31, 2026, the average yearly pay for customs agent in Chicago, IL is $116,825.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,600.00 and $139,100.00 per year, depending on experience, location, and employer.

What is a customs agent?

Customs Agents are government officials responsible for enforcing laws and regulations related to the import and export of goods across international borders. Their duties include inspecting shipments, verifying documentation, assessing duties and taxes, and preventing illegal goods such as drugs or contraband from entering or leaving a country. Customs Agents help ensure compliance with trade regulations, protect national security, and facilitate lawful international trade. They may work at airports, seaports, border crossings, or other points of entry.

What skills and qualifications are needed to be a customs agent?

To thrive as a Customs Agent, you need strong knowledge of import/export regulations, attention to detail, and a background in law enforcement or criminal justice, often supported by relevant government training. Familiarity with customs management systems, X-ray scanning equipment, and document verification tools is typically required. Outstanding interpersonal skills, problem-solving abilities, and integrity help agents manage high-pressure situations and interact effectively with travelers and colleagues. These skills are crucial for ensuring legal compliance, maintaining border security, and facilitating smooth international trade.

What challenges do customs agents face when processing shipments?

Customs Agents often encounter challenges such as tight deadlines, complex documentation requirements, and the need to stay updated with frequently changing regulations. New hires can prepare by developing strong attention to detail, organizational skills, and a willingness to continuously learn about trade laws and international agreements. Building good communication skills is also essential, as Customs Agents regularly collaborate with importers, exporters, and other government agencies to resolve issues and ensure compliance.

What is the difference between Customs Agent vs Customs Broker?

AspectCustoms AgentCustoms Broker
CredentialsTypically requires a high school diploma or equivalent; some certifications may be preferredRequires licensing and certification, such as a customs broker license
Work EnvironmentWorks for government agencies or import/export companies, inspecting shipments and ensuring complianceWorks for private companies or independently, handling customs clearance and documentation
Employer & IndustryGovernment agencies, import/export firmsFreight forwarders, import/export companies, customs brokerage firms

While both Customs Agents and Customs Brokers deal with customs procedures, Customs Agents primarily work for government agencies inspecting shipments, whereas Customs Brokers assist private clients with customs clearance and documentation. Understanding these differences helps in choosing the right career path or service provider.

How do you become a customs agent?

To become a customs agent, candidates typically need a high school diploma or equivalent, pass a background check, and complete specialized training provided by customs agencies. Some positions may require knowledge of customs laws, security procedures, and proficiency with relevant tools or technology; additional certifications or exams may also be necessary depending on the jurisdiction.

How much money do customs agents make?

Customs agents typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced agents or those with specialized skills can earn higher wages, often supplemented with benefits and overtime opportunities.

Is it hard to become a customs agent?

Becoming a customs agent typically requires a high school diploma or equivalent, passing a background check, and completing specialized training or certification. The process can involve passing written exams and physical assessments, and some positions may require prior experience in law enforcement or security. Overall, it requires dedication and meeting specific qualifications, but it is achievable with proper preparation.

What are popular job titles related to Customs Agent jobs in Chicago, IL?

For Customs Agent jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Customs Agent jobs in Chicago, IL look for?

The top searched job categories for Customs Agent jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Customs Agent jobs?

Cities near Chicago, IL with the most Customs Agent job openings:

Customs Agent jobs near you
Infographic showing various Customs Agent job openings in Chicago, IL as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 94% In-person, 3% Hybrid, and 3% Remote job distribution, with an average salary of $116,825 per year, or $56.2 per hour.

Customs Brokerage Entry Agent

Norridge, IL • On-site

Hellmann
See more jobs at Hellmannexternal

Full-time

Medical, Retirement

Posted 13 days ago

Job description

About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.
For the better. Together.


This position has an hourly rate range of USD 32.00 to USD 34.00. In addition to this base compensation, you'll benefit from our competitive health and welfare programs, a 401(k) retirement savings plan, opportunities for tuition assistance, and incentive compensation for eligible positions. Salary determination considers your skills, experience, job location, internal pay equity and job architecture. Hellmann Worldwide Logistics regularly reviews our pay ranges against industry standards to ensure fairness.
The Customs Brokerage Entry Agent is responsible for working in our Customs Brokerage Department to process import shipments and customs brokerage for our customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Performs all functions required by the brokerage department to service the client
  • Performs functions including troubleshooting and problem-solving to provide exceptional customer service
  • Performs daily follow up on all open issues with the client, carrier, forwarder, CBP, or PGA to resolve any delays in entry processing
  • Manages all aspects of the entry process from receipt of documents or data to delivery, billing and scanning.
  • Audits commercial documents for accuracy, and verifies description, value, term of sale, country of origin, classification, and all areas required by CBP and any and all PGA's
  • Enters all required data accurately into Hellmann's brokerage system to complete the entry and achieve full release with CBP and PGA.
  • Coordinates with the origin station, supplier or third party to process the Importer Security Filing (ISF) on behalf the importer.
  • Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position does not supervise any direct reports.

EDUCATION AND EXPERIENCE

  • Associate's Degree (A.A.) from a two-year college or equivalent combination of education and work experience will be considered in lieu of educational requirement
  • High School Diploma or GED
  • One to three years of previous experience in freight forwarding industry preferred
  • Completion of any industry related course is an asset

KNOWLEDGE, SKILLS, & ATTRIBUTES

  • Organization skills
  • Time management and prioritization
  • Customer-focused
  • Adaptable / flexible to high-pressured environment
  • Interpersonal skills
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet
  • Proficient in world geography, shipping documentation, and Incoterms preferred
  • Proficient written and verbal communication skills in English
  • Ability to calculate figures and amounts such as freight rates, discounts, and other percentages

PHYSICAL DEMANDS

While performing the duties of this job, the employee is:

  • Frequently required to stand, and walk
  • Regularly required to sit for extended periods
  • Regularly uses arms to reach, hands and fingers for computer and phone use
  • Speaking clearly and listening for heavy phone contact
  • Requires close-up and computer screen distance vision ability

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

If you are excited by this fantastic opportunity and have what it takes, then click APPLY!

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