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Implementations Manager Jobs in Cleveland, OH (NOW HIRING)

SmartStart Education, LLC

Program Manager

Cleveland, OH · On-site

$40K/yr

Key ResponsibilitiesProgram Oversight & Implementation * Manage the day-to-day operations of multiple school-based academic programs while ensuring instructional quality and curriculum fidelity.

SmartStart Education, LLC

Program Manager

Cleveland, OH · Hybrid

$40K/yr

Implementation * Manage the day-to-day operations of multiple school-based academic programs while ensuring instructional quality and curriculum fidelity. * Serve as the primary liaison between ...

Cleveland Clinic

Program Manager IV

Cleveland, OH · On-site

$128K/yr

As Program Manager IV, you will oversee the implementation and maintenance of assigned programs and initiatives, ensuring efficiency and alignment with organizational goals. In this role, you will ...

nVent

Lean Manager

Solon, OH · On-site

Identify, develop, and implement opportunities for improvement * Train improvement teams in Lean ... Manage Lean Coordinators and projects to ensure proper achievement of results * Develop and execute ...

nVent

Lean Manager

Solon, OH · On-site

Identify, develop, and implement opportunities for improvement * Train improvement teams in Lean ... Manage Lean Coordinators and projects to ensure proper achievement of results * Develop and execute ...

Pwc

SAP Program Manager- Senior Associate

Cleveland, OH · On-site

$77K - $202K/yr

Responsibilities - Overseeing and managing large-scale SAP implementation projects to align with strategic objectives - Collaborating with business leaders, project managers, and technical teams to ...

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All JobsImplementations JobsImplementations Manager JobsImplementations Manager Jobs in Cleveland, OH

Implementations Manager information

See Cleveland, OH salary details

$37.8K

$100.4K

$163K

How much do implementations manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for implementations manager in Cleveland, OH is $100,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,200.00 and $117,400.00 per year, depending on experience, location, and employer.

What is an implementations manager?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an implementations manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

What are some common challenges faced by an implementations manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What are popular job titles related to Implementations Manager jobs in Cleveland, OH?

For Implementations Manager jobs in Cleveland, OH, the most frequently searched job titles are:

What job categories do people searching Implementations Manager jobs in Cleveland, OH look for?

The top searched job categories for Implementations Manager jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Implementations Manager jobs?

Cities near Cleveland, OH with the most Implementations Manager job openings:

Implementations Manager jobs near you
Infographic showing various Implementations Manager job openings in Cleveland, OH as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $100,426 per year, or $48.3 per hour.

Benefits Implementation Specialist

Group Management Services

Richfield, OH • Hybrid

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description


GMS, one of the nation's leading PEOs, is hiring Benefits Implementation Specialists in Richfield, OH! If you're detail-oriented, customer-focused, and enjoy guiding clients through a smooth, structured onboarding experience, this role is for you.

What's a PEO?

A Professional Employer Organization helps businesses grow by handling payroll, benefits, workers' comp, and HR. It's a $176B+ industry growing at ~14% annually and serving 2-3 million employees nationwide.

Why You'll Love It Here:

  • $45K-$50K base salary depending on experience/location
  • 3 weeks PTO + 8 paid holidays
  • Full benefits: Medical (with HSA match), FSA, Dental, Vision, 401(k) match, Disability, EAP, and more!
  • Cell phone reimbursement plan
  • Toptier training + internal growth opportunities
  • Hybrid/flexible scheduling earned with tenure + performance

Our Benefits Implementation Specialists:

  • Currently have a state's license in Life and Health insurance or are able to obtain this within 90 days of employment
  • Are preferably experienced in the field of health insurance and/or customer service
  • Thrive in a fastpaced, service-oriented environment where accuracy and follow-through are essential
  • Have a deep understanding of all our benefits products and services
  • Are highly organized with strong attention to detail and the ability to manage multiple onboarding projects at once
  • Communicate clearly and confidently - whether presenting to clients, leading kickoff calls, or coordinating internally
  • Are tech savvy and able to efficiently complete tasks within critical deadlines
  • Provide an overall positive onboarding experience to new benefits clients

What You'll Do:

  • Serve as the primary point of contact for clients throughout the implementation process
  • Manage the end-to-end implementation of employee benefits program for new and existing clients, ensuring timely and accurate completion completion of all activities
  • Coordinate implementation timelines, milestones, and deliverables with clients, carriers, internal teams, and other stakeholders
  • Review sold paperwork, carrier documentation, and client requirements to ensure accurate benefit plan setup and administration
  • Configure and maintain benefit plans, eligibility rules, deductions, contribution structures, and enrollment workflows within company systems
  • Coordinate and administer open enrollment activities, including system setup, testing, employee enrollment support, and post-enrollment processing and audits
  • Document implementation activities, maintain project records, and ensure required documentation is accurately stored and updated
  • Support annual benefit renewals by reviewing plan changes, updating system configurations, and validating renewal setups
  • Provide excellent customer service for clients and members with an ownership mentality
  • Perform analysis of completed payroll, resolve any identified issues and ensure a seamless handoff to the Account Specialist team

Why GMS?

At GMS, it's not just what we do - it's why we do it. Our mission is simple: help small businesses thrive. For over 30 years, our coemployment model has saved clients time, reduced costs, and provided peace of mind for thousands of businesses nationwide. We take a peoplefirst approach, pairing exceptional customer service with innovative, cuttingedge technology to drive efficiency and deliver real world impact.

Take your career to the next level and own your future. Apply today!

Learn more: www.groupmgmt.com

Group Management Services is an Equal Opportunity Employer

GMS is a professional employer organization (PEO) and a Benefits Administrator. We serve companies of all sizes nationwide. GMS was founded by Mike Kahoe in 1996 and has helped thousands of companies take control of their HR functions.
As HR professionals, we take on the administrative burdens that companies don't have the time or expertise to manage effectively, including:
Payroll And Tax
Human Resources
Employee Benefits
Risk Management
Benefits Administration (for insurance brokers)
We make employee management simpler, safer, and stronger. We save you time and money. You retain full control over your employees, and regain the opportunity to focus on growing your business. Leave the HR details to us.

Education:{"credentialcategory":"bachelor degree","@type":"EducationalOccupationalCredential"}Employment Type: FULL_TIME

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