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Implementations Manager Jobs in Cincinnati, OH (NOW HIRING)

This position will involve ownership of the day-to-day execution of complex, large scale Corporate Performance Management (CPM) implementations. Implementation Managers will serve as Finit's primary ...

... Management (CPM) implementations or as the primary domain area owner of our medium and large-scale projects. Implementation Specialists will serve as Finit's primary "face" to our clients.

Implementation Analyst

Mason, OH · On-site

$49 - $54/hr

... implementations, technology deployments, or infrastructure rollouts. * Hands-on experience ... Issue management. * Data validation. * Testing support. * Documentation. * Training support.

Lead and manage complex automation projects from planning through implementation. * Manage multi-shift team of supervisors, electricians, and controls technicians to support plant production.

You will serve as a lead in implementations and launches of new technical and fulfillment projects across the US and Canada. This position will offer the responsibility of managing expectations and ...

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Implementations Manager information

See Cincinnati, OH salary details

$37.4K

$99.3K

$161.2K

How much do implementations manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for implementations manager in Cincinnati, OH is $99,323.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,400.00 and $116,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an implementations manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What is an implementations manager?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an implementations manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

How much do implementations managers make?

Implementations managers in the US typically earn an average salary ranging from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits. Strong project management skills and familiarity with relevant tools can influence earning potential.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What are popular job titles related to Implementations Manager jobs in Cincinnati, OH?

For Implementations Manager jobs in Cincinnati, OH, the most frequently searched job titles are:

What job categories do people searching Implementations Manager jobs in Cincinnati, OH look for?

The top searched job categories for Implementations Manager jobs in Cincinnati, OH are:

What cities near Cincinnati, OH are hiring for Implementations Manager jobs?

Cities near Cincinnati, OH with the most Implementations Manager job openings:

Infographic showing various Implementations Manager job openings in Cincinnati, OH as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $99,323 per year, or $47.8 per hour.

Senior Implementations Manager - Reimbursement Accounts

Fidelity Investments

Covington, KY • On-site

Full-time

Re-posted 3 days ago


Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

15th of 150 rated financial services


Job description


Note: Fidelity will not provide immigration sponsorship for this position.
As a Senior Account Manager supporting Fidelity Health's Clients you will combine strong consultative account management skills with a deep knowledge of reimbursement account plan administration (i.e. Flexible Spending Accounts, Health Reimbursement Arrangements). Working both collaboratively and independently you will bring our clients from post-sale, through implementation and onboarding, ending at transition to ongoing service and support.
You will provide project management skills and administrative services while serving as the subject matter expert for clients during the onboarding of their reimbursement account(s). You will also help the Sales and Relationship Management Teams expand Fidelity's healthcare businesses and help the Product Team develop industry leading solutions.
The Role
  • Exceptional project and account management skills including close collaboration with other teams, ensuring client satisfaction and project completeness.
  • Corporate project and/or account management with previous experience in a regulated industry such as Financial Services.
  • Preferred understanding of reimbursement account administration needs, process and regulatory knowledge.
  • Familiarity with the full range of healthcare and wellness benefits and associated recordkeeping services.
  • Proficient leadership skills consistently demonstrating the ability to get things done; taking initiative to identify service enhancements or process improvements; proven ability and success in identifying issue(s), identifying solution(s) and determining and acting on the best solution in a timely manner.
  • Strong and effective interpersonal and communication skills.
  • Demonstrated ability to balance account management servicing with sound business judgment.
  • Effective organizational, time management, facilitation and prioritization skills
  • Your proactive execution of onboarding and administrative processes with quality, accuracy, efficiency and when necessary, appropriate root cause analysis and corrective action will ensure services are delivered with high quality.
  • By developing and managing the relationship with the client from the very beginning, you will ensure the client recognizes the quality of service being provided and is satisfied with the quality of the service they receive.
  • When necessary, your escalation and active participation in the resolution of service issues will ensure these are addressed appropriately within the organization.
  • Your understanding of the objectives and initiatives related to client projects and work with the organization will ensure work is completed with high quality and efficiency.
  • By bringing voice of the customer feedback to the Product Team you will help Fidelity continue to develop industry leading solutions

The Expertise and Skills You Bring
  • 7-10 years' experience of project management and/or consultative client account management with proven ability to build and maintain client relationships.
  • 5-7 years' experience servicing large corporate clients.
  • Bachelor's Degree or equivalent experience.
  • Preferred experience with a broad range of healthcare and wellness benefits.

The Team
You will be part of the RA Service Team, working closely with both product and the client account management teams to provide your assigned clients with the highest quality service possible. You will also support the sales team in pursuit of new clients and relationship managers in their efforts to expand the scope of services offered to current clients.
Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Certifications:
Category:
Client Service Operations
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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