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Implementations Manager Jobs in Delaware, OH (NOW HIRING)

VPL, Inc

Implementation Manager

Columbus, OH · On-site

Have 3-5 years' prior experience managing customer-facing projects and/or implementations, specifically with web-based software products; experience with software integration (e.g., API, Webhook ...

AssistIQ

Implementation Manager

Columbus, OH

Led software and/or hardware implementations, ideally in healthcare IT (OR and supply chain a bonus but not a requirement) for multiple end user types with various training requirements and ...

VPL, Inc

Implementation Manager

Columbus, OH · Remote

Have 3-5 years' prior experience managing customer-facing projects and/or implementations, specifically with web-based software products; experience with software integration (e.g., API, Webhook ...

AssistIQ

Implementation Manager

Columbus, OH · Remote

Led software and/or hardware implementations, ideally in healthcare IT (OR and supply chain a bonus but not a requirement) for multiple end user types with various training requirements and ...

AssistIQ

Implementation Manager

Columbus, OH · On-site +1

Led software and/or hardware implementations, ideally in healthcare IT (OR and supply chain a bonus but not a requirement) for multiple end user types with various training requirements and ...

AssistIQ

Sr. Implementation Manager

Columbus, OH · Remote

Lead implementations of product at customer locations from discovery to live deployment, including ... Ability to manage key project stakeholder relationships and provide tracking and updates to the ...

AssistIQ

Sr. Implementation Manager

Columbus, OH

Lead implementations of product at customer locations from discovery to live deployment, including ... Ability to manage key project stakeholder relationships and provide tracking and updates to the ...

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All JobsImplementations JobsImplementations Manager JobsImplementations Manager Jobs in Delaware, OH

Implementations Manager information

See Delaware, OH salary details

$37K

$98.3K

$159.5K

How much do implementations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for implementations manager in Delaware, OH is $98,255.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,700.00 and $114,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an implementations manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What is an implementations manager?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an implementations manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

How much do implementations managers make?

Implementations managers in the US typically earn an average salary ranging from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits. Strong project management skills and familiarity with relevant tools can influence earning potential.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What job categories do people searching Implementations Manager jobs in Delaware, OH look for? The top searched job categories for Implementations Manager jobs in Delaware, OH are:
What cities near Delaware, OH are hiring for Implementations Manager jobs? Cities near Delaware, OH with the most Implementations Manager job openings:
Implementations Manager jobs near you
Infographic showing various Implementations Manager job openings in Delaware, OH as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $98,255 per year, or $47.2 per hour.

Implementation Manager

VPL, Inc

Columbus, OH • On-site

Full-time

Posted 13 days ago

Job description

Who We Are
VPL is a healthcare logistics technology company that powers the movement of medications and medical supplies across the healthcare ecosystem. Through a centralized platform for shipping, tracking, and analytics, VPL helps pharmacies and supply chain teams improve operational efficiency, gain visibility into performance, and make smarter logistics decisions.
What We're Looking For
The Implementation Manager is responsible for leading customers through the process of implementing VPL's software and services. This includes acting as the liaison between Sales, Account Management, Finance, Product, the customer, and their third-party vendors. The individual filling this role must be able to demonstrate strong project management and customer relationship management skills as you will be responsible for providing excellent customer experiences. You will be expected to collaborate with stakeholders across departments and from all levels of the customer and VPL organizations to collect data, documentation, and specifications to ensure each implementation is tailored to the specific needs of the customer. This will require knowledge of how VPL's services and solutions can be customized and consulting with the customer to configure and launch a program that helps them achieve their business objectives. You will utilize a standard implementation methodology to establish project timelines and ensure project milestones are achieved efficiently and with high quality and you will be expected to contribute to the continuously improving VPL's implementation processes.
What You'll Do
  • Participate as a key member of the Implementation team charged with successfully implementing the Company's software and services and become a subject matter expert in the software's functionality
  • Act as the primary point of contact for internal stakeholders and the customer's project team, ERP project managers/consultants, and dependent third-party vendors and partners during the implementation process
  • Lead discussions with customers via web conference regarding their business requirements and provide recommendations on usage of VPL services and solutions via screen share.; documenting and tracking the progress in project management software
  • Correctly scope requirements, and clearly prioritize tasks and communicate issues to ensure customer satisfaction and timely delivery within the agreed upon project timeline
  • Manage relationships and expectations with internal and external project stakeholders, fostering mechanisms to keep all informed of progress, issues, and risks and maintain accountability for on-time, high-quality delivery
  • Leverage problem-solving and critical thinking and independent thinking skills to overcome challenges, manage risks, and resolve issues that threaten the project's scope or timeline
  • Maintain and expand knowledge and proficiency in the implementation job function, VPL products and services, and implementation best practices. VPL and its software and services are evolving rapidly, so being able to learn and adapt quickly is required.
  • Document best practices and embrace continuous improvement methodologies
  • Manage internal strategic projects, as assigned

What You'll Bring
  • Have 3-5 years' prior experience managing customer-facing projects and/or implementations, specifically with web-based software products; experience with software integration (e.g., API, Webhook, FHIR, etc.) desired. Candidates must be able to demonstrate this experience, including managing many projects in different phases concurrently and working as part of a team
  • Have 2-3 years' prior hands-on experience configuring web-based software solutions
  • Have 1-2 years' experience activating and configuring parcel carrier accounts along with setting up workstations and label printers
  • Knowledge of remote desktop access software (e.g. GoToMyPC, AnyDesk, etc.)
  • Flexibility to adjust to a dynamic work environment, learn and assimilate new information quickly, and contribute to a growing and maturing team
  • A customer driven approach with the ability to foster trusting and consultative customer relationships and influence decisions towards customer value
  • Effective management of their own work schedule with little to no supervision while meeting project timelines
  • Attention to detail, outstanding organizational skills, excellent follow-through, and reliability
  • Excellent verbal and written communication skills and proficiency in current common workplace technologies (e.g. Microsoft Office Suite, Jira, Salesforce, etc.)
  • A commitment to process and continuous improvement methodologies

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