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Implementation Jobs in Portland, OR (NOW HIRING)

Responsibilities - Leading the implementation and configuration of Oracle lead management, sales automation, and customer experience solutions - Driving business growth by identifying market gaps and ...

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Implementation information

See Portland, OR salary details

$41.4K

$109.8K

$178.2K

How much do implementation jobs pay per year?

As of Aug 23, 2026, the average yearly pay for implementation in Portland, OR is $109,782.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,100.00 and $128,300.00 per year, depending on experience, location, and employer.

What does an implementation specialist do?

An Implementation Specialist is responsible for managing the deployment and integration of new software, systems, or processes within an organization. They work closely with clients or internal teams to understand requirements, configure solutions, and ensure a smooth transition from old to new systems. Their duties often include training users, troubleshooting issues, and providing ongoing support to ensure successful adoption. Implementation Specialists play a key role in helping organizations maximize the value of their new technologies or processes.

What are the key skills and qualifications needed to thrive as an implementation specialist?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a relevant degree or experience in IT, business, or a related field. Familiarity with CRM or ERP systems, API integrations, and project management tools like Jira or Asana is typically required. Outstanding communication, problem-solving, and customer service skills set top performers apart in this role. These abilities are crucial for ensuring smooth client onboarding, efficient system integration, and maintaining high customer satisfaction.

What are some common challenges faced in an implementation role, and how can candidates prepare for them?

Professionals in Implementation roles often encounter challenges such as managing multiple client projects simultaneously, adapting to changing requirements, and ensuring effective communication between technical teams and clients. To prepare, candidates should develop strong organizational and project management skills, as well as the ability to translate technical information into clear, client-friendly language. Building experience with common project management tools and practicing active listening can also help candidates excel in this collaborative and fast-paced environment.

What is an implementation job?

An implementation job involves executing plans to deploy and integrate new systems, software, or processes within an organization. It requires project management skills, technical knowledge, and the ability to coordinate with teams to ensure successful delivery and adoption.

What are the most commonly searched types of Implementation jobs in Portland, OR?

The most popular types of Implementation jobs in Portland, OR are:

What are popular job titles related to Implementation jobs in Portland, OR?

For Implementation jobs in Portland, OR, the most frequently searched job titles are:

What cities near Portland, OR are hiring for Implementation jobs?

Cities near Portland, OR with the most Implementation job openings:

Infographic showing various Implementation job openings in Portland, OR as of August 2026, with employment types broken down into 75% Full Time, 20% Part Time, and 5% Nights. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $109,782 per year, or $52.8 per hour.

Implementation Engineer - Unified Communications & Contact Center Solutions

Cerium Networks Inc

Beaverton, OR • On-site

$95K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Job description

Job Type
Full-time
Description
About Us
Cerium Networks is a leading technology solutions integrator and Managed Services Provider. We connect businesses to their potential. We're at the intersection of cybersecurity, modern networking, and AI - building platforms and tools that power how businesses communicate, collaborate, and compete. Our work spans unified communications and modern workplace solutions, contact center innovation, scalable data and AI infrastructure, and 24/7 managed IT support. With a consultative approach and deep technical expertise, we deliver and support advanced technology solutions to drive innovation and excellence in IT services. Join us to be part of a team committed to excellence.
Cerium Networks is seeking an Implementation Engineer to deploy and maintain Unified Communications Solutions. This role partners with Solution Architects and Project Managers to successfully implement net-new solutions, perform upgrades and troubleshoot customer issues to successful customer outcomes. The ideal candidate combines strong customer communication with practical technical depth across enterprise communications platforms such as Avaya, AudioCodes, Microsoft Teams voice integrations. Contact center experience is highly desired but not required.
What You'll Do
  • Install, upgrade and troubleshoot the Avaya Aura suite of products, including Communication Manager (CM), Application Enablement Services (AES), System Manager (SMGR), Session Manager (SM), Session Border Controller (Client), AADS, and Messaging.
  • Perform assessments of existing customer systems and provide feedback on migrations or upgrade level of effort.
  • Integrate Avaya Aura with Call Center solutions, as needed.
  • Configure SIP circuits between Aura and SBCs such as AudioCodes.
  • Support Microsoft Teams Calling using Direct Routing.
  • Oversee Carrier Voice Network Management and third-party connectivity.
  • Perform infrastructure patching and maintenance activities to ensure a secure and stable telephony environment.
  • Configure E911 as required for compliance with FCC rules
  • Collaborate with the managed services team to support complex customer issues and P1 tickets

Requirements
What We're Looking For
  • 5+ years of experience managing enterprise voice systems.
  • Proven expertise in the management, implementation and upgrades of the Avaya Aura suite (CM, AES, SMGR, SM, Client, Messaging).
  • Hands-on experience with Session Border Controllers.
  • Strong understanding of Microsoft Teams Calling with Direct Routing.
  • Experience with Genesys Cloud and Genesys Engage platforms.
  • Familiarity with Carrier Voice Network Management.
  • Knowledge of voice security, fraud detection, and third-party telephony integrations.
  • Willingness to support on-call rotation, including after-hours and weekends.
  • Strong written and verbal communication skills for proposals, scopes of work, RFP/RFI responses, design summaries, workshops, and internal enablement.
  • Strong analytical, collaboration, problem-solving, prioritization, and follow-through skills.
  • Willingness to travel. Travel may be required for customer meetings, discovery sessions, manufacturer events, internal meetings, conferences, and on-site work.

Preferred Qualifications
  • AADS integration experience with SSO / AD for Remote Worker is highly desirable
  • Experience managing complex Avaya IP Network regions is highly desirable

Location: Seattle, WA or Portland, OR - Hybrid with 2 days in office per week
Compensation
  • Pay Range: $95,000-130,000
  • Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.

Benefits
• Medical, dental and vision Insurance
• Basic term life and AD&D insurance (fully paid for by the company)
• Paid time off annually: 15 days of PTO and 9 paid holidays
• 401(k) Plan and Employer Matching Contribution of 4%
• Wellness program that includes up to $500 in cash awards
• Employee Assistance Program
Salary Description
$95,000-$130,000