We are looking for an experienced and skilled ServiceNow Architect to lead the implementationย of our ITSM,ย ITOM, and ITAMย processes. The ideal candidate will have strong expertise in designing, implementing, and optimizing ServiceNow solutions, along with a deep understanding of ITSM,ย ITOM, and ITAMย processes and best practices.
EXPERIENCE
- At least 5-7 years of experience with ServiceNow (including administration, configuration, and implementation of ITSM,ย ITOM, and ITAMย modules).
- Experience with ITSM,ย ITOM, and ITAMย processes, specifically in implementation, migration, or integration
RESPONSIBILITIES
- Lead the implementation project of ServiceNow ITSM,ย ITOM, and ITAMย processes, including analysis, design, development, testing, and deployment.
- Responsible for overseeing the technical vision and implementation of the system, managing the technical team, and ensuring system integration with internal and external components.
- Responsible for system capacity and resource planning, ensuring effective communication between system components and external entities.
Preferred Certifications
- ServiceNow Certified Technical Architect/Master Architect