Implementation Analyst Jobs in Maine (NOW HIRING)

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Office of Information Technology

Application Lifecycle Management Team

Opening Date:July 07, 2026

Closing Date:July 21, 2026

Grade/Admin Unit:27 Professional/Technical

Job Class Code:0867
Salary: $66,952.08 - $94,077.37*/Annually (*includes 15% recruitment and retention stipend, and eligible for a 5% training bonus)
Position Number:200024855

Location:Augusta

Telework: Available

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

OVERVIEW:

The Department of Administrative and Financial Services (DAFS) Office of Information Technology (MaineIT) provides information technology support to over 13,000 employees. MaineIT oversees large-scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies. MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do.

At MaineIT we:

• Practice Customer-focus, ensuring that our customers are heard, and their needs are met.
• Hold ourselves to a high level of Accountability by being transparent with our stakeholders.
• Maintain an effective level of Responsiveness by providing timely updates in a proactive manner.
• Strive to provide empathy-driven, people-focused services by applying emotional intelligence skills and behaviors.

Hybrid Work Opportunity:

The employee in this position currently has the opportunity to work from home as much as 90% of the time. There is a requirement that the employee be in the office at least once every two weeks, and the remote work location must be in the State of Maine.

ABOUTTHEJOBDETAILS:

The Systems Analyst will play a key role in communication and facilitation between Program Partners, Vendors, and the Office of Information Technology in a vendor management capacity. This position will support applications within the Department of Health and Human Services (DHHS), ranging in size from client-based systems to enterprise-wide data management systems. This position will also support our internal Development Teams with process documentation.

WHAT'S IN ITFORYOU?

• You will be a member of a highly productive technical team working closely with program partners to ensure effective and secure technical solutions for business problems.
• You will have the opportunity to work in a small, independent, and flexible team environment.
• You will help resolve technical issues to provide system functionality and data integration.
• You will experience new and different challenges on an ongoing basis.
• You will have opportunities for training and career development.

WHATWILLYOUDO?

This is technical services work involving the implementation, analysis, enhancement, and maintenance of a variety of diverse enterprise-wide application systems. This position is primarily responsible for the oversight of vendor-managed applications. Vendor-managed applications are those that are primarily supported by an external vendor. The role of this position is to work with the state program and the vendor to ensure compliance with IT policies as defined in the vendor contract. Working with internal resources, this position will also facilitate the delivery of documentation necessary to show compliance with IT policies. In this role you will be tasked to hold vendors accountable to the security and accessibility requirements as well as the policies and procedures defined by the State of Maine. An important aspect of this work is the application of system analysis skills to formulate and/or evaluate solutions to complex business problems using automation technology and process improvement. You will frequently be a partner with technical staff and end-users to test and refine your/their work. Work is performed under limited supervision. This position is located in Augusta.

WHATDO WEEXPECT?

• Oversight/management of the vendor software development life cycle, as well as the project development cycle
• Management of vendor compliance with IT contracts
• Aiding with operations by identifying technical risks of a change to the application system
• Facilitating technical issue resolution with multiple groups
• Analyzing business problems and operations in depth, considering limitations imposed by the current automation environment, time requirements, personnel/financial resources, and desired results to develop functional requirements for a proposed system, including cost and time estimates for subsequent phases.
• Studying and evaluating business problems and operations to produce feasibility, scope, and objective, and cost-benefit reports
• Utilizing a ticketing system for tracking incidents and monitoring for resolution
• Preparing/evaluating documents of understanding, automation system design plans, and detailed specifications to identify system design requirements, including cost and time estimates for subsequent phases, and facilitate the development and implementation of automation systems.
• Coordinating with business partners and vendors to implement enterprise-wide systems
• Communicating clearly and effectively at various levels
• Working closely with all functional areas of an IT organization
• Managing and coordinating small projects that involve multiple stakeholders
• Leading and participating in system walk-throughs
• Managing tasks inJIRA(or a similar tool) to facilitate releases and deployments
• Developing productive business relationships with vendors and agency leaders

MINIMUMQUALIFICATIONS:

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Balance- Rest is essential. Take time for yourself using13 paid holidays, 12 days of sick leave,and3+ weeks of vacation leaveannually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

• Health Insurance Coverage- The State of Maine pays85%-100%of employee-only premiums($11,857.68-$13,950.24annual value), depending on salary. Use this chart to find thepremium costsfor you and your family, including the percentage of dependent coverage paid by theState.

• Health Insurance Premium Credit- Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.

• Dental Insurance- The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).

• Retirement Plan- The State of Mainecontributes14.11%of payto the Maine Public Employees Retirement System (MainePERS), on behalf of theemployee.

• Gym Membership Reimbursement- Improve overall health with regular exercise and receive up to $40 per month to offset this expense.

• Health and Dependent Care Flexible Spending Accounts- Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycareexpenses.

• Public Service Student Loan Forgiveness- The State of Maine is a qualified employer for this federal program. For more information, visit theFederal Student Aid office.

• Living Resources Program- Navigate challenging work and life situations with ouremployeeassistanceprogram.

• Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptiveparents-receiveforty-two (42) consecutive calendar days of fully paid parental leave.Additional, unpaid leave may also be available, under theFamily and Medical Leave Act.

• Voluntary Deferred Compensation-Saveadditionalpre-taxfunds for retirement inaMaineSaves457(b)account through payrolldeductions.

State employees are eligible for anextensive and highly competitive benefits package, covering many aspects of wellness.Learn aboutadditionalwellness benefitsfor State employees from theOffice of Employee Health and Wellness.

Note: Benefits may varysomewhat accordingto specific collective bargaining agreements and are prorated for anything less than full-time.

There'sa job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicantsdemonstratejob requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creatinga strong senseof belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexualorientationor gender identity, physical or mental disability, religion, age, ancestry, national origin, familialstatusor genetics.

Ifyou'relooking for a great next step, and want to feel good about what you do,we'dlove to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. Ifyou'recurrently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

If you require a paper application, please download and print oneHERE

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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.