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Implementation Account Manager Jobs in Silver Spring, MD

CARFAX

National Account Manager

Washington, DC · On-site

$110 - $170/hr

National Account Manager Account Management Jobs Washington,District Of Columbia Description Join ... Manage all phases of new onboarding: implementation, deliverables, training * Respond rapidly to ...

RxSight

Account Manager (Northeast)

Baltimore, MD · On-site

$130K/yr

Implement and maintain CRM documentation for all accounts based on key engagement activities communicated by the Area Sales Director. * Lead regional OD referral engagement strategy to support LAL ...

RXSIGHT INC

Account Manager (Northeast)

Baltimore, MD · On-site

$130K/yr

Implement and maintain CRM documentation for all accounts based on key engagement activities communicated by the Area Sales Director. * Lead regional OD referral engagement strategy to support LAL ...

U.S. Lawns

Account Manager

Ashburn, VA · On-site

Establish, implement, and manage labor and material budgets * Schedule daily routes and add new jobs in proper order The above statements are intended to describe the general nature and level of work ...

U.S. Lawns

Account Manager

Alexandria, VA · On-site

Establish, implement, and manage labor and material budgets * Schedule daily routes and add new jobs in proper order The above statements are intended to describe the general nature and level of work ...

U.S. Lawns

Account Manager

Dulles, VA · On-site

Establish, implement, and manage labor and material budgets * Schedule daily routes and add new jobs in proper order The above statements are intended to describe the general nature and level of work ...

ChemTreat

Corporate Account Manager

Washington, DC

The Corporate Account Manager, Food and Beverage will be responsible for retaining existing ... Prior experience leading the creation, improvement and implementations of detailed, innovative ...

ChemTreat

Corporate Account Manager

Washington, DC · On-site

The Corporate Account Manager, Heavy Industries will be responsible for retaining existing ... Prior experience leading the creation, improvement and implementations of detailed, innovative ...

ChemTreat

Corporate Account Manager

Washington, DC · On-site

The Corporate Account Manager, Food and Beverage will be responsible for retaining existing ... Prior experience leading the creation, improvement and implementations of detailed, innovative ...

ChemTreat

Corporate Account Manager

Washington, DC

The Corporate Account Manager, Heavy Industries will be responsible for retaining existing ... Prior experience leading the creation, improvement and implementations of detailed, innovative ...

ChemTreat

Corporate Account Manager

Washington, DC

The Corporate Account Manager, Power will be responsible for retaining existing customers by ... Prior experience leading the creation, improvement and implementations of detailed, innovative ...

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All JobsImplementation Account JobsImplementation Account Manager JobsImplementation Account Manager Jobs in Silver Spring, MD

Implementation Account Manager information

See Silver Spring, MD salary details

$40.3K

$107K

$173.7K

How much do implementation account manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for implementation account manager in Silver Spring, MD is $107,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $125,100.00 per year, depending on experience, location, and employer.

What is an implementation account manager?

An Implementation Account Manager is a professional responsible for overseeing the onboarding and successful setup of new clients or accounts for a company’s products or services. They act as a liaison between clients and internal teams, ensuring smooth integration, addressing client needs, and resolving any issues that arise during the implementation process. Their goal is to ensure clients experience a seamless transition and are satisfied with the company’s solutions, setting the stage for long-term relationships.

What are the key skills and qualifications needed to thrive as an implementation account manager?

To thrive as an Implementation Account Manager, you need strong project management, client relationship, and problem-solving skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, project management tools like Asana or Trello, and data analysis systems is commonly required. Exceptional communication, organization, and adaptability help you manage client expectations and navigate changing project requirements. These abilities are crucial for ensuring successful client onboarding, smooth solution deployment, and sustained client satisfaction.

How does an implementation account manager typically collaborate with cross-functional teams during a client onboarding project?

Implementation Account Managers regularly coordinate with sales, product, technical support, and customer success teams to ensure a seamless client onboarding experience. They serve as the main point of contact, translating client requirements into actionable tasks for internal teams, and troubleshooting any issues that arise. Effective communication and project management are essential, as the role involves balancing client expectations with internal capabilities and timelines. Successful collaboration not only ensures a smooth implementation but also sets the foundation for long-term client satisfaction.

What is the difference between Implementation Account Manager vs Customer Success Manager?

AspectImplementation Account ManagerCustomer Success Manager
Primary FocusOnboarding and implementing products/services for new clientsOn ongoing client retention and satisfaction
Work EnvironmentProject-based, often during initial deploymentRelationship management over time
Required CredentialsRelevant industry certifications, technical knowledgeCustomer service, communication skills
Employer & Industry UsageTech, SaaS, IT servicesTech, SaaS, consulting

While both roles involve client interaction, Implementation Account Managers focus on deploying products and ensuring successful onboarding, whereas Customer Success Managers work to maintain long-term client relationships and satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

What type of implementation account manager makes the most money?

Implementation account managers with specialized skills in complex software systems, project management, and certifications such as PMP or Six Sigma tend to earn higher salaries. Those working in industries like technology, finance, or healthcare, and managing large or enterprise clients, also typically earn more due to increased responsibility and scope.

What are popular job titles related to Implementation Account Manager jobs in Silver Spring, MD?

For Implementation Account Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Implementation Account Manager jobs in Silver Spring, MD look for?

The top searched job categories for Implementation Account Manager jobs in Silver Spring, MD are:

Implementation Account Manager jobs near you
Infographic showing various Implementation Account Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $107,015 per year, or $51.4 per hour.

Enterprise Account Manager

IOTAP Inc. US Positions

Reston, VA • On-site

Full-time

Re-posted 19 days ago

Job description

Description:

IOTAP is the creator of Work 365. Work 365 is a SaaS application for companies generating revenue through a subscription model. Work 365 users are Services companies and Cloud Resellers that are looking to grow their revenue. We have users around the world and global team that supports our customer’s needs. We are looking for someone with an imagination that can work in a fast-paced environment, with a global team with plenty of flexibility and opportunity to grow. You will be working with the business leaders to drive outcomes in a fast-growing market. 

visit: www.work365apps.com 




Role Overview:

 As an Enterprise Account Manager at Work 365, you will play a vital role in driving customer success and revenue growth for your Enterprise Accounts. You will be responsible for nurturing relationships with customers, setting goals, ensuring high retention rates, and identifying expansion opportunities within your portfolio. You will act as a trusted advisor to our customers, helping them unlock the full potential of Work 365’s solutions to meet their business needs. 


Responsibilities:



Customer Satisfaction

  • Own and manage application usage and health for assigned accounts, ensuring the journey post-sale and implementation is positive and in alignment with customer growth goals
  • Proactively identify and address customer concerns or risks to ensure satisfaction and 100% application usage.

Account Expansion

  • Identify opportunities to expand product usage within existing accounts, including upselling and expansion and services
  • Partner with customers to understand their evolving needs and position Work 365’s value-added features and services accordingly.

Relationship Management

  • Build and maintain strong, long-lasting customer relationships as their primary point of contact.
  • Conduct regular account reviews to discuss usage trends, new features, and business outcomes.

Collaboration

  • Work closely with Customer Success, Product, and Sales teams to ensure a cohesive approach to customer management.
  • Provide feedback to internal teams on customer needs, pain points, and product improvement opportunities.

Data-Driven Approach

  • Track account performance metrics and use insights to inform strategies for renewals and expansion.
  • Maintain accurate and up-to-date records in the CRM system.




Requirements:
  •  1-3 years of experience in account management, renewals, or customer success roles within the SaaS software space. Experience at a fast-paced startup, particularly within the Microsoft ecosystem, is a strong plus.
  • Strong relationship-building and interpersonal skills.
  • Excellent communication, negotiation, and presentation abilities.
  • Data-driven mindset with the ability to analyze and act on metrics.
  • Familiarity with Microsoft Cloud Solution Provider programs, Distributors, Managed Service Providers (MSPs), subscription management, or billing solutions is highly desirable.