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Implementation Account Manager Jobs in Silver Spring, MD

FiscalNote

Account Manager, Fireside

Washington, DC

$80K - $85K/yr

This account management role will focus primarily on serving and growing our relationships with ... setting up and implementing customized software projects while building a strong, personal ...

The Herald Group

Account Manager

Washington, DC · On-site

The Account Manager will support client account teams in delivering high-quality strategic ... Contribute to the development and implementation of communications programs * Assist in the day-to ...

The Herald Group

Account Manager

Washington, DC · Hybrid

The Account Manager will support client account teams in delivering high-quality strategic ... Contribute to the development and implementation of communications programs * Assist in the day-to ...

Abovo42 Corporation

Account Manager

Baltimore, MD · On-site

This position is charged with managing the day to day communication with all key contacts while ... implementation of improvements to internal systems and processes with the clients' needs in mind

The Herald Group

Account Manager

Washington, DC · On-site

The Account Manager will support client account teams in delivering high-quality strategic ... Contribute to the development and implementation of communications programs * Assist in the day-to ...

Abovo42 Corporation

Account Manager

Baltimore, MD

This position is charged with managing the day to day communication with all key contacts while ... implementation of improvements to internal systems and processes with the clients' needs in mind

CareFirst

Account Manager II (Remote)

Baltimore, MD · Remote

Experience: 3 years Experience in sales, sales support, implementation, benefit administration or ... Account Management. Knowledge, Skills and Abilities (KSAs) * Superior communication skills and ...

REDLattice

Technical Account Manager

Chantilly, VA · On-site

Technical Account Manager Location: Chantilly, VA At REDLattice, we are a global leader in ... Implement security policies and best practices across endpoints and server environments.

REDLattice

Technical Account Manager

Chantilly, VA · On-site

Technical Account Manager Location: Chantilly, VA At REDLattice, we are a global leader in ... Implement security policies and best practices across endpoints and server environments.

REDLattice

Technical Account Manager

Chantilly, VA · On-site

$90 - $130/hr

REDLattice is seeking a skilled Technical Account Manager to support our government customers by ... Implement security policies and best practices across endpoints and server environments.

CARFAX

National Account Manager

Centreville, VA · On-site

$75K - $110K/yr

Join Team CARFAX as a National Account Manager Isn't it time you bragged about where you work? At ... Manage all phases of new onboarding: implementation, deliverables, training * Respond rapidly to ...

CARFAX

National Account Manager

Washington, DC · On-site

$75K - $110K/yr

Join Team CARFAX as a National Account Manager Isn't it time you bragged about where you work? At ... Manage all phases of new onboarding: implementation, deliverables, training * Respond rapidly to ...

corpay

Key Account Manager

Brentwood, MD · Hybrid

Account Managers are assigned a portfolio of customers and are responsible for understanding and ... Developing and implementing a strategic growth plan for your clients based on contract ...

corpay

Key Account Manager

Brentwood, MD · Hybrid

Account Managers are assigned a portfolio of customers and are responsible for understanding and ... Developing and implementing a strategic growth plan for your clients based on contract ...

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Showing results 21-40

All JobsImplementation Account JobsImplementation Account Manager JobsImplementation Account Manager Jobs in Silver Spring, MD

Implementation Account Manager information

See Silver Spring, MD salary details

$40.3K

$107K

$173.7K

How much do implementation account manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for implementation account manager in Silver Spring, MD is $107,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $125,100.00 per year, depending on experience, location, and employer.

What is an implementation account manager?

An Implementation Account Manager is a professional responsible for overseeing the onboarding and successful setup of new clients or accounts for a company’s products or services. They act as a liaison between clients and internal teams, ensuring smooth integration, addressing client needs, and resolving any issues that arise during the implementation process. Their goal is to ensure clients experience a seamless transition and are satisfied with the company’s solutions, setting the stage for long-term relationships.

What are the key skills and qualifications needed to thrive as an implementation account manager?

To thrive as an Implementation Account Manager, you need strong project management, client relationship, and problem-solving skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, project management tools like Asana or Trello, and data analysis systems is commonly required. Exceptional communication, organization, and adaptability help you manage client expectations and navigate changing project requirements. These abilities are crucial for ensuring successful client onboarding, smooth solution deployment, and sustained client satisfaction.

How does an implementation account manager typically collaborate with cross-functional teams during a client onboarding project?

Implementation Account Managers regularly coordinate with sales, product, technical support, and customer success teams to ensure a seamless client onboarding experience. They serve as the main point of contact, translating client requirements into actionable tasks for internal teams, and troubleshooting any issues that arise. Effective communication and project management are essential, as the role involves balancing client expectations with internal capabilities and timelines. Successful collaboration not only ensures a smooth implementation but also sets the foundation for long-term client satisfaction.

What is the difference between Implementation Account Manager vs Customer Success Manager?

AspectImplementation Account ManagerCustomer Success Manager
Primary FocusOnboarding and implementing products/services for new clientsOn ongoing client retention and satisfaction
Work EnvironmentProject-based, often during initial deploymentRelationship management over time
Required CredentialsRelevant industry certifications, technical knowledgeCustomer service, communication skills
Employer & Industry UsageTech, SaaS, IT servicesTech, SaaS, consulting

While both roles involve client interaction, Implementation Account Managers focus on deploying products and ensuring successful onboarding, whereas Customer Success Managers work to maintain long-term client relationships and satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

What type of implementation account manager makes the most money?

Implementation account managers with specialized skills in complex software systems, project management, and certifications such as PMP or Six Sigma tend to earn higher salaries. Those working in industries like technology, finance, or healthcare, and managing large or enterprise clients, also typically earn more due to increased responsibility and scope.

What are popular job titles related to Implementation Account Manager jobs in Silver Spring, MD?

For Implementation Account Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Implementation Account Manager jobs in Silver Spring, MD look for?

The top searched job categories for Implementation Account Manager jobs in Silver Spring, MD are:

Implementation Account Manager jobs near you
Infographic showing various Implementation Account Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $107,015 per year, or $51.4 per hour.

Account Manager, Fireside

FiscalNote

Washington, DC

$80K - $85K/yr

Full-time

Re-posted 23 days ago

Job description

About the Position
We are in search of an engaging Account Manager to act as not only our client's advocate, but also their unofficial consultant in helping them leverage our powerful tools throughout their lifecycle. This account management role will focus primarily on serving and growing our relationships with elected official offices on Capitol Hill, enabling House and Senate staff with our Fireside and CQ/FN solutions. Our Account Managers ensure that clients are using the product to meet their overall organizational objectives. Personable and analytical, this individual can aptly leverage policy and technical skills in setting up and implementing customized software projects while building a strong, personal relationship with our clients that leads to renewal and contract expansion.  
 
About Account Management at FiscalNote
Committed to turning clients into champions, the Account Management team dedicates itself to fully understanding client goals, highlighting workflows and solutions that help achieve those goals and encouraging successful adoption of our platform across all client users. Understanding that the client is king, the team works to incorporate valuable client insight in the product development process, while also aligning with Business Development and Marketing to relay successful use cases to both the FiscalNote team and the greater world. Account Management team members are the renaissance men and women of FiscalNote -- always up to the task of intelligently speaking about any issue a client may toss their way.
 
About You
You're a self-motivated, energetic sales professional with the drive to succeed.  A team player, willing and enthusiastic to pitch in wherever necessary to support both clients and the company. Poised and confident, you are both a skilled listener and a convincing presenter with an eye for detail and the polish to communicate at all levels. You can comfortably navigate the worlds of both technology and policy. You prefer data-driven insights rather than anecdotal evidence to drive your decisions and actions and are comfortable talking data, tech and current events.
 
The salary range for this position is $80,000 - 85,000 per year base salary and $30,000 commission. 
 
#LI-HR1
 
What to Expect in this Position
  • Manage high value, strategic, client relationships focused ensuring high retention rates
  • Achieve Account growth targets through up-sell /cross-sell opportunities with existing clients
  • Be responsible for all aspects of renewals and deliver results against monthly, quarterly and yearly forecast objective
  • Lead and manage the renewal process
  • Meet onsite with existing accounts and conduct needs and business impact analysis of current product portfolio
  • Manage and lead pricing negotiations for renewals and up-sells
  • Identify risk and work with internal and external stakeholders to prevent both client and revenue churn
  • Provide accurate monthly forecast reports
  • Actively collaborate with Product and Marketing teams
  • Intelligently engage in conversation regarding the legislative and regulatory processes
  • Travel to on-site client locations in the DC area
  • Actively and regularly attend industry events
What Sets You Apart
  • 3+ years of professional sales and field account management experience in government and/or technology with a proven track record of meeting sales & renewal and retention goals
  • Knowledge of Capitol Hill offices, operations, and software
  • Experience working in an account management/client success capacity with a SaaS product
  • High-performance record of sales and retention
  • Ability to successfully lead in-person meetings/demos with C-Suite level executives
  • Strong written and verbal communication abilities, as well as exceptional time & organizational skills
  • Proficiency with Salesforce strongly preferred
Excited about this role, but don't meet 100% of the expected qualifications listed above? We'd still love for you to apply! 
When applying to FiscalNote, rest assured that your application is reviewed by a living, breathing human being and evaluated based on key competencies needed for success in the position. Our Recruiting team maintains awareness of all open roles which means your application may be assessed against multiple positions and we will reach out to gauge your interest in other opportunities as appropriate. Questions or concerns? Contact recruiting.team@fiscalnote.com, we'd be happy to connect!
 
As part of FiscalNote's commitment to creating an accessible and inclusive hiring process, we strive to provide reasonable accommodations for persons with medical conditions or disabilities that will enable their access to the hiring process. If you need an accommodation, please send an email to recruiting.team@fiscalnote.com to let us know the nature of your request.
 
About FiscalNote 
FiscalNote is a leader in policy and global intelligence. By uniquely combining data, technology, and insights, FiscalNote empowers customers with critical insights and the tools to turn them into action.
 
Home to CQ, FrontierView, VoterVoice, and many other industry-leading brands, FiscalNote helps organizations stay ahead of political and business risk.
 
At FiscalNote, We Lead with Values
Know your Audience Find the Truth Drive Alignment Level Up Own the Job Bias for Action Support the Family 
 
Company Benefits
FiscalNote supports our people by enabling team members with flexibility and benefits to promote well-being and balance, ensuring all FiscalNoters can bring their authentic selves to work. We start by offering competitive salaries, retirement accounts, and equity packages to ensure we're all FN owners. Plus, our comprehensive benefits packages align with regional requirements and expectations no matter where you are located across the globe. Learn more at https://careers.fiscalnote.com/benefits/.
 
FiscalNote values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, gender, race, religious beliefs, disability, sexual orientation or age. FiscalNote is an EEOC employer.
 
FiscalNote uses E-Verify to confirm the employment eligibility of all new employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.DHS.gov/E-Verify.
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