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Implementation Account Manager Jobs in Phoenix, AZ

SmartRent

Senior Account Manager

Phoenix, AZ · Hybrid

... Implementation teams. * Ability to analyze account performance data and translate insights into ... Property Management or Multifamily vendor experience #LI-Hybrid

Opensity Solutions

Client Account Manager

Phoenix, AZ · On-site

$90K/yr

Support the implementation, testing, and rollout of new technologies, applications, and process ... Strategic Account Management * Service Delivery Excellence * Operational Effectiveness

UHS

ACCOUNT MANAGER-BHC-ARIZONA

Scottsdale, AZ · On-site

The Account Manager is responsible for the implementing the facility's strategic sales plan, enhancing the facility's brand/image, effectively managing their assigned territory and accounts, and ...

U.S. Lawns

Account Manager

Phoenix, AZ · On-site

Establish, implement, and manage labor and material budgets * Schedule daily routes and add new jobs in proper order The above statements are intended to describe the general nature and level of work ...

K2services

Client Account Manager

Phoenix, AZ · On-site

$90K/yr

Support the implementation, testing, and rollout of new technologies, applications, and process ... Strategic Account Management * Service Delivery Excellence * Operational Effectiveness

UHS

ACCOUNT MANAGER-BHC-ARIZONA

Scottsdale, AZ · On-site

The Account Manager is responsible for the implementing the facility's strategic sales plan, enhancing the facility's brand/image, effectively managing their assigned territory and accounts, and ...

Doist

Technical Account Manager

Phoenix, AZ · On-site

$190 - $210/hr

Provide technical oversight across solution design, architecture reviews, implementation planning ... Proven experience managing large strategic accounts and executive-level customer relationships.

New

Distro

Account Manager - AZ

Chandler, AZ · On-site

$75K - $78K/yr

The Account Manager manages assigned clients, working with sales and support teams to implement new or renewing accounts. Ensures high service levels and maintains ongoing client relationships with ...

Distro

Account Manager - AZ

Chandler, AZ

$75K - $78K/yr

The Account Manager manages assigned clients, working with sales and support teams to implement new ... Coordinate and conduct implementation for new and renewing clients. * Coordinate strategy meetings ...

Distro

Account Manager - AZ

Chandler, AZ · On-site

$75K - $78K/yr

Position Summary: • The Account Manager manages assigned clients, working with sales and support teams to implement new or renewing accounts. • Ensures high service levels and maintains ongoing ...

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All JobsImplementation Account JobsImplementation Account Manager JobsImplementation Account Manager Jobs in Phoenix, AZ

Implementation Account Manager information

See Phoenix, AZ salary details

$38.7K

$102.8K

$166.8K

How much do implementation account manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for implementation account manager in Phoenix, AZ is $102,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $120,100.00 per year, depending on experience, location, and employer.

What is an implementation account manager?

An Implementation Account Manager is a professional responsible for overseeing the onboarding and successful setup of new clients or accounts for a company’s products or services. They act as a liaison between clients and internal teams, ensuring smooth integration, addressing client needs, and resolving any issues that arise during the implementation process. Their goal is to ensure clients experience a seamless transition and are satisfied with the company’s solutions, setting the stage for long-term relationships.

What are the key skills and qualifications needed to thrive as an implementation account manager?

To thrive as an Implementation Account Manager, you need strong project management, client relationship, and problem-solving skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, project management tools like Asana or Trello, and data analysis systems is commonly required. Exceptional communication, organization, and adaptability help you manage client expectations and navigate changing project requirements. These abilities are crucial for ensuring successful client onboarding, smooth solution deployment, and sustained client satisfaction.

How does an implementation account manager typically collaborate with cross-functional teams during a client onboarding project?

Implementation Account Managers regularly coordinate with sales, product, technical support, and customer success teams to ensure a seamless client onboarding experience. They serve as the main point of contact, translating client requirements into actionable tasks for internal teams, and troubleshooting any issues that arise. Effective communication and project management are essential, as the role involves balancing client expectations with internal capabilities and timelines. Successful collaboration not only ensures a smooth implementation but also sets the foundation for long-term client satisfaction.

What is the difference between Implementation Account Manager vs Customer Success Manager?

AspectImplementation Account ManagerCustomer Success Manager
Primary FocusOnboarding and implementing products/services for new clientsOn ongoing client retention and satisfaction
Work EnvironmentProject-based, often during initial deploymentRelationship management over time
Required CredentialsRelevant industry certifications, technical knowledgeCustomer service, communication skills
Employer & Industry UsageTech, SaaS, IT servicesTech, SaaS, consulting

While both roles involve client interaction, Implementation Account Managers focus on deploying products and ensuring successful onboarding, whereas Customer Success Managers work to maintain long-term client relationships and satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

What type of implementation account manager makes the most money?

Implementation account managers with specialized skills in complex software systems, project management, and certifications such as PMP or Six Sigma tend to earn higher salaries. Those working in industries like technology, finance, or healthcare, and managing large or enterprise clients, also typically earn more due to increased responsibility and scope.

What are popular job titles related to Implementation Account Manager jobs in Phoenix, AZ?

For Implementation Account Manager jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Implementation Account Manager jobs in Phoenix, AZ look for?

The top searched job categories for Implementation Account Manager jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Implementation Account Manager jobs?

Cities near Phoenix, AZ with the most Implementation Account Manager job openings:

Implementation Account Manager jobs near you
Infographic showing various Implementation Account Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $102,784 per year, or $49.4 per hour.

Senior Account Manager

SmartRent

Phoenix, AZ • Hybrid

Full-time

Posted 28 days ago

Job description

Job Description

The Senior Account Manager is responsible for leading and growing SmartRent's most complex and high-value client relationships. This role drives retention, expansion, and year-over-year revenue growth within an assigned portfolio by serving as a strategic partner to executive stakeholders.

Working cross-functionally, the Senior Account Manager ensures successful product adoption, oversees key client initiatives, and aligns internal resources to deliver measurable value. Success in this role is defined by sustained client health, profitability, and the development of referenceable partnerships that showcase SmartRent's impact.

Responsibilities

  • Lead complex corporate and executive-level client engagements, including onboarding and strategic planning discussions. Guide clients through enterprise-level adoption strategies, de-escalate high-impact concerns, and proactively identify expansion opportunities that drive measurable revenue growth.
  • Own executive Quarterly Business Reviews (QBRs) with senior stakeholders, delivering data-driven insights on portfolio performance, product adoption, ROI realization, and long-term growth strategy.
  • Develop and execute strategic account plans for high-value clients, forecasting retention and expansion opportunities in partnership with Sales and Marketing.
  • Drive year-over-year revenue growth within assigned portfolio, supporting renewals, cross-sell initiatives, and product adoption at scale.
  • Serve as the senior cross-functional leader for assigned accounts, aligning Sales, Operations, Product, and Support teams to deliver complex client initiatives successfully.
  • Oversee internal execution accountability, ensuring action items from executive engagements are prioritized appropriately and delivered with urgency.
  • Manage high-risk escalations and retention threats, applying sound judgment and executive presence to protect revenue and client trust.
  • Provide mentorship and guidance to Account Managers, elevating account planning standards and client engagement best practices.
  • Identify systemic improvement opportunities across client processes, adoption strategies, and internal workflows to increase efficiency and client satisfaction.
  • Maintain accurate forecasting and CRM documentation to ensure leadership visibility into portfolio health, pipeline, and risk indicators.

Required Qualifications

  • 6-8+ years of experience in Account Management, Customer Success, or a related enterprise client-facing role.
  • Demonstrated success managing complex, high-value enterprise portfolios with measurable impact on retention, revenue growth, and account expansion.
  • Proven ability to build and maintain executive-level relationships (VP, SVP, C-suite) and lead strategic business discussions.
  • Experience owning or materially influencing upsell, cross-sell, renewal strategy, and year-over-year revenue growth within assigned accounts.
  • Demonstrated ability to develop and execute strategic account plans, including forecasting retention risk and growth opportunities.
  • Strong executive presence with the ability to de-escalate high-risk situations and manage complex client environments.
  • Experience leading cross-functional initiatives across Sales, Operations, Product, Support, and Implementation teams.
  • Ability to analyze account performance data and translate insights into actionable growth strategies.
  • Proficiency in CRM systems (Salesforce preferred) with experience maintaining pipeline visibility and portfolio forecasting.

Preferred Qualifications

  • Previous experience working for a SaaS company or tech startup with enterprise solutions
  • Property Management or Multifamily vendor experience

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