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Remote Implementation Manager Jobs in Phoenix, AZ

Rivia Health

Implementation Manager

Tempe, AZ · On-site +1

This is a remote role, however candidates in the Phoenix, AZ area are preferred What you\'ll do ... Develop and manage implementation project plans, keeping customers on track with clear timelines ...

Valenz Health

Sr. Implementation Manager

Phoenix, AZ · On-site +1

As a Sr. Implementation Manager, you'll be responsible for managing new client implementations and ... This is a fully remote position, and we'll provide all the necessary equipment! * Work Environment:

Valenz

Sr. Implementation Manager

Phoenix, AZ · Remote

As a Sr. Implementation Manager, you\'ll be responsible for managing new client implementations and ... This is a fully remote position, and we'll provide all the necessary equipment! * Work Environment:

Rsli

Sup. - Client Implementation

Phoenix, AZ · On-site +1

$80K - $107K/yr

Work to develop, enhance and manage to specific, reportable implementation metrics in accordance ... Proven success influencing remote staff and cross-functional resources. * Strong knowledge of group ...

New

Paychex

Implementation Consultant

Tempe, AZ · Remote

$47K - $74K/yr

Successful Implementation candidates will demonstrate a dedicated focus to clients. More ... Coordinate the transition of new clients from their existing human capital management software to ...

The French Agency

*Remote* Tax Manager in US

Tempe, AZ · On-site +1

$90K - $150K/yr

Position: Tax Manager - 100% Remote within the US and would love Big 4 background if possible ... and implement tax-efficient structures for US investments. You will direct and assist in the ...

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All JobsImplementation JobsRemote Implementation Manager JobsRemote Implementation Manager Jobs in Phoenix, AZ

Remote Implementation Manager information

See Phoenix, AZ salary details

$38.7K

$102.8K

$166.8K

How much do remote implementation manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for remote implementation manager in Phoenix, AZ is $102,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $120,100.00 per year, depending on experience, location, and employer.

What Does a Remote Implementation Manager Do?

As a remote implementation manager, you work from home to direct the implementation of a new system or process in a company or organization. Your duties vary depending on the needs of each client or customer, but you typically lead a team of specialists during an implementation project. In general, your responsibilities include creating a budget for the implementation project, providing necessary training and information, and helping troubleshoot until the new system gets fully integrated. Some implementation specialists help companies transfer to new software, hardware, or network systems, while others specialize in business or manufacturing processes.

What is a Remote Implementation Manager?

A Remote Implementation Manager is a professional responsible for overseeing the deployment and integration of products, services, or software solutions for clients, all while working remotely. They coordinate project timelines, manage client relationships, and ensure successful onboarding and adoption of solutions. Their role involves collaborating with cross-functional teams, troubleshooting issues, and providing training and support to clients to ensure a smooth implementation process. Strong communication, project management, and technical skills are essential for this position.

What are the key skills and qualifications needed to thrive as a Remote Implementation Manager, and why are they important?

To thrive as a Remote Implementation Manager, you need strong project management abilities, knowledge of implementation methodologies, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management tools (e.g., Asana, Jira), CRM systems, and sometimes relevant certifications like PMP are important. Excellent communication, problem-solving, and organizational skills help foster client relationships and manage cross-functional teams remotely. Mastering these skills ensures seamless client onboarding, timely project delivery, and high customer satisfaction in a distributed work environment.

What is the difference between Remote Implementation Manager vs Remote Project Coordinator?

AspectRemote Implementation ManagerRemote Project Coordinator
Required CredentialsProject management certification (PMP), industry-specific knowledgeBasic project management skills, often a bachelor's degree
Work EnvironmentLeads implementation teams, manages client onboarding, oversees project executionSupports project tasks, coordinates schedules, assists with communication
Employer & Industry UsageTechnology, healthcare, software companiesVarious industries including IT, marketing, and services
Search & Comparison IntentUnderstanding roles in project implementation, leadership scopeSupporting roles, coordination tasks, entry-level project work

The Remote Implementation Manager typically oversees project execution, manages teams, and ensures successful client onboarding, requiring certifications like PMP. In contrast, the Remote Project Coordinator supports project activities, handles scheduling, and assists project managers. Both roles are vital in project delivery but differ in responsibility level and scope.

What are some common challenges faced by Remote Implementation Managers and how can they be addressed?

Remote Implementation Managers often encounter challenges such as coordinating across different time zones, ensuring effective communication with clients and internal teams, and maintaining project timelines without in-person oversight. To address these, it’s important to leverage collaboration tools, set clear expectations, and establish regular check-ins. Proactively managing stakeholder relationships and documenting processes thoroughly can also help ensure smooth project delivery and client satisfaction, even while working remotely.
More about Remote Implementation Manager jobs
What are the most commonly searched types of Remote Implementation jobs in Phoenix, AZ? The most popular types of Remote Implementation jobs in Phoenix, AZ are:
What job categories do people searching Remote Implementation Manager jobs in Phoenix, AZ look for? The top searched job categories for Remote Implementation Manager jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Remote Implementation Manager jobs? Cities near Phoenix, AZ with the most Remote Implementation Manager job openings:
Remote Implementation Manager jobs near you
Infographic showing various Remote Implementation Manager job openings in Phoenix, AZ as of June 2026, with employment types broken down into 82% Full Time, 14% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $102,784 per year, or $49.4 per hour.
Implementation Manager

Implementation Manager

Rivia Health

Tempe, AZ • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Who We Are Looking For

  • We\'re looking for an Implementation Manager to own the customer onboarding experience from signed contract through a successful first 30 days on the platform. You\'ll serve as the primary point of contact for new customers, guiding them through platform configuration, go-live, and early optimization — ensuring they see value fast. You\'ll also manage inbound patient support tickets through HubSpot, acting as a frontline resource for resolving issues and maintaining a high standard of patient experience. This is a high-impact role at a growing company where your work directly influences customer retention, satisfaction, and revenue outcomes.
  • This is a remote role, however candidates in the Phoenix, AZ area are preferred

What you\'ll do

Customer Implementation & Onboarding

  • Lead new customers through the full implementation lifecycle, from kickoff through go-live and the critical first 30 days of platform adoption.
  • Configure the Rivia Health platform using our administrative tools, including setting up billing workflows, communication cadences, payment plan parameters, and EMR integration settings.
  • Develop and manage implementation project plans, keeping customers on track with clear timelines and milestones.
  • Train customer staff (billing teams, office managers, administrators) on how to use the platform and interpret results.
  • Troubleshoot configuration issues and collaborate with Engineering when technical escalation is needed.
  • Monitor early performance metrics (collection rates, patient engagement, A/R movement) and make proactive recommendations to optimize outcomes during the first 30 days.
  • Document implementation processes and contribute to the development of scalable onboarding playbooks.

Patient Support

  • Manage and resolve patient support tickets through HubSpot, ensuring timely and empathetic responses.
  • Triage incoming tickets, identify common issues, and escalate appropriately when needed.
  • Track ticket volume, resolution time, and recurring themes to surface insights that can improve the product or patient experience.
  • Maintain clear documentation of patient interactions and resolutions within HubSpot.

What You Need

  • 1–4 years of experience in implementation management, customer onboarding, customer success, or a similar client-facing role — preferably in healthcare technology or SaaS.
  • Hands-on experience configuring software platforms and using administrative or back-office tools.
  • Familiarity with HubSpot (or a comparable CRM/ticketing system) for managing CRM and support workflows.
  • Strong project management skills with the ability to manage multiple customer implementations simultaneously.
  • Excellent written and verbal communication skills — you can explain technical concepts to non-technical audiences clearly and patiently.
  • Strong critical thinking and problem solving skills, this role is consultative at times and needs someone who can think creatively about how to solve problems.
  • A detail-oriented approach to platform configuration with a low tolerance for errors.
  • Comfort working in a fast-paced, early-stage environment where processes are still being built.

Nice to Have

  • Experience in healthcare revenue cycle management, medical billing, or patient financial services.
  • Familiarity with EMR/practice management system integrations.
  • Experience working with specialty healthcare practices (dermatology, orthopedics, OBGYN, ophthalmology, etc.).
  • Knowledge of HIPAA and PCI compliance requirements.

What You\'ll Get

  • Unlimited vacation days and benefits, including Medical, Dental, Vision, Parental Leave, ancillary plans, and 401k.
  • Remote or hybrid, flexible working environment with a passionate team
  • A chance to be at the forefront of bringing the empowerment and convenience of automation and mobile technology to the healthcare revenue cycle industry.

Apply