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Implementation Account Manager Jobs in Nebraska (NOW HIRING)

Kemin

As a Key Account Manager, you will be an integral part of a committed team that includes Technical ... Support customer trials, implementation plans, and follow-up actions that convert technical value ...

Windstream

Field Account Manager II

Lincoln, NE · On-site

Strategic Portfolio Management: Act as the dedicated consultant for a book of B2B accounts ... speed fiber, implementing advanced SD-WAN solutions, or expanding hosted voice services.

Hudl

Account Manager - High School

Lincoln, NE

At Hudl, we pair Account Managers (who focus on growing revenue) with Customer Success Managers (who focus on engagement, implementation and renewal revenue). This helps us ensure we're growing ...

Hudl

Account Manager - High School

Lincoln, NE · On-site

At Hudl, we pair Account Managers (who focus on growing revenue) with Customer Success Managers (who focus on engagement, implementation and renewal revenue). This helps us ensure we're growing ...

Brookfield

Senior Claims Account Manager

Omaha, NE

SeniorClaims Account Manager Employment Type: Full-Time FLSA Status: Exempt Location: In-Office ... TPA implementation, claim file transfer, authority protocols, reporting expectations, and ...

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Implementation Account Manager information

What is an implementation account manager?

An Implementation Account Manager is a professional responsible for overseeing the onboarding and successful setup of new clients or accounts for a company’s products or services. They act as a liaison between clients and internal teams, ensuring smooth integration, addressing client needs, and resolving any issues that arise during the implementation process. Their goal is to ensure clients experience a seamless transition and are satisfied with the company’s solutions, setting the stage for long-term relationships.

What are the key skills and qualifications needed to thrive as an implementation account manager?

To thrive as an Implementation Account Manager, you need strong project management, client relationship, and problem-solving skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, project management tools like Asana or Trello, and data analysis systems is commonly required. Exceptional communication, organization, and adaptability help you manage client expectations and navigate changing project requirements. These abilities are crucial for ensuring successful client onboarding, smooth solution deployment, and sustained client satisfaction.

What is the difference between Implementation Account Manager vs Customer Success Manager?

AspectImplementation Account ManagerCustomer Success Manager
Primary FocusOnboarding and implementing products/services for new clientsOn ongoing client retention and satisfaction
Work EnvironmentProject-based, often during initial deploymentRelationship management over time
Required CredentialsRelevant industry certifications, technical knowledgeCustomer service, communication skills
Employer & Industry UsageTech, SaaS, IT servicesTech, SaaS, consulting

While both roles involve client interaction, Implementation Account Managers focus on deploying products and ensuring successful onboarding, whereas Customer Success Managers work to maintain long-term client relationships and satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

How does an implementation account manager typically collaborate with cross-functional teams during a client onboarding project?

Implementation Account Managers regularly coordinate with sales, product, technical support, and customer success teams to ensure a seamless client onboarding experience. They serve as the main point of contact, translating client requirements into actionable tasks for internal teams, and troubleshooting any issues that arise. Effective communication and project management are essential, as the role involves balancing client expectations with internal capabilities and timelines. Successful collaboration not only ensures a smooth implementation but also sets the foundation for long-term client satisfaction.
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Implementation Account Manager jobs near you

Account Manager (80764)

Chesterman Co. Coca-Cola

Long Pine, NE • On-site

Full-time

Posted 28 days ago

Job description

Have you ever enjoyed Coca-Cola, PowerAde, Body Armor, or Monster Energy or perhaps sipped on a Gold Peak Tea, SmartWater or Minute Maid Juice? If the answer is yes, then you know the Chesterman Company!We are an independent Coca-Cola Bottler with our corporate office located in Sioux City, Iowa. We have been making quality beverages for the Midwest since 1872 and supplying them from 14 distribution centers across Iowa, Nebraska, and South Dakota.

Position Summary: Responsible for achieving sales objectives through the advance sale of products/brands and packages to large and small store customers. Responsible for performing product resets, rack/display placements. Management of all point-of-sale inventory for promotional activity.

Duties/Responsibilities:

  • Executes and closes all sales calls for assigned (relief) sales routes
  • Maintains and sells incremental displays and secures incremental equipment placements
  • Execute all sales promotions according to promotion guidelines
  • In connection with a sales call, maintains appropriate inventory levels, company assets and point of sale
  • Ensures account meets Company merchandising standards
  • Transports, replaces and maintains Point of Sale advertising as appropriate for account.
  • Receive requests for generic and local Point of Sales (POS) and rack orders
  • Coordinate area-wide rack orders to minimize freight costs
  • Work in teams to perform resets of assigned stores and ensure that package, brand, and promotional goals are reflected in store sets
  • Ability to direct the work activities of other team members in the implementation of the reset activity
  • Provide adequate communication to the customer on the changes to the store as a result of the reset activity
  • Able to react to change productively and handle other essential tasks as assigned

Education/Experience:

  • High-School Diploma/GED
  • Bachelor’s degree Preferred
  • 1+ years of previous sales experience
  • 1+ Prior grocery store and/or consumer products experience a plus
  • 1+ Customer service experience
  • Valid driver’s license and driving record within MVR policy guidelines

Required Skills/Abilities:

  • Communication Skills
  • Dexterity Skills
  • Problem Solving
  • Interpersonal Skills
  • Must be able to read, speak, and write in English to be able to communicate with customers, coworkers, and supervisor

Work Environment: Depends upon the customer the employee is serving. May have to climb stairs and work in back rooms. Subject to outside elements and may have to work in heat, cold, rain, and snow.

Physical Requirements:

  • Visual and auditory abilities include depth perception and color vision
  • Frequent standing and walking
  • Occasional sitting, reaching, handling, climbing, balancing, kneeling, squatting, and bending
  • Ability to lift/carry <75lbs
  • Ability to push/pull <150lbs

Job Status: Full Time

Work Schedule: Monday-Friday; 6:00 AM-4:00 PM

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