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Immigration Services Assistant Jobs (NOW HIRING)

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Immigration Services Assistant information

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How much do immigration services assistant jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for immigration services assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Immigration Services Assistant, and why are they important?

To thrive as an Immigration Services Assistant, you need strong organizational skills, attention to detail, and knowledge of immigration procedures, often supported by a high school diploma or relevant administrative experience. Familiarity with case management systems, government databases, and proficiency in Microsoft Office Suite are commonly required technical skills. Exceptional communication, discretion, and the ability to manage sensitive information help individuals excel in this role. These competencies are essential to ensure accurate processing of immigration documents, maintain compliance with regulations, and provide effective support to applicants and staff.

What are some of the most common challenges faced by Immigration Services Assistants in their daily work?

Immigration Services Assistants often manage a high volume of applications, requiring strong organizational skills and attention to detail. They may encounter challenging situations when applicants are missing documentation or are anxious about their immigration status, so patience and clear communication are essential. Additionally, staying up-to-date with frequently changing immigration policies can be demanding, but it ensures accurate processing and guidance for applicants. Collaboration with caseworkers, officers, and other staff is typical to ensure cases move smoothly through the system.

What are Immigration Services Assistants?

Immigration Services Assistants are support professionals who help with the administrative and clerical tasks involved in immigration processes. They work in government agencies or private organizations, assisting immigration officers and specialists by managing records, processing paperwork, responding to inquiries, and guiding applicants through procedures. Their work is essential to ensuring efficient and accurate handling of immigration cases, from visa applications to citizenship requests. They often interact with the public and must be familiar with immigration laws and procedures.

What is the difference between Immigration Services Assistant vs Immigration Case Coordinator?

AspectImmigration Services AssistantImmigration Case Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require certification in immigration assistanceSimilar; often requires additional experience in case management
Work EnvironmentGovernment agencies, non-profits, legal officesLegal firms, government agencies, immigration service providers
Employer & Industry UsageCommonly employed in immigration offices and community organizationsUsed in legal and immigration consulting firms for managing cases
Search & Comparison IntentPeople comparing entry-level immigration support rolesIndividuals seeking roles with more case management responsibilities

Immigration Services Assistants typically handle administrative tasks and provide support in immigration processes, while Immigration Case Coordinators manage specific cases, oversee documentation, and coordinate client services. Both roles require similar credentials but differ in scope and responsibilities.

More about Immigration Services Assistant jobs
What cities are hiring for Immigration Services Assistant jobs? Cities with the most Immigration Services Assistant job openings:
What are the most commonly searched types of Immigration Services jobs? The most popular types of Immigration Services jobs are:
What states have the most Immigration Services Assistant jobs? States with the most job openings for Immigration Services Assistant jobs include:

$54K - $63K/yr

Full-time

Posted 24 days ago


Job description

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.

Role Overview

Job Responsibilities
  • Provide legal advice to clients regarding immigration matters, including Family Reunification, Naturalization, Violence Against Women Act VAWA, and U Visas. Represent clients before the DHS U.S. Citizenship and Immigration Services (USCIS) Chicago District office, U.S. Consulates and Embassies
  • Prepare immigration forms in accordance with U.S. immigration laws and regulations, assist clients in gathering supporting documentation, and support them in drafting and completing personal declarations. Research and analyze updates in immigration laws, regulations, and court rulings to ensure accurate and current service delivery.
  • Communicate with USCIS district offices, U.S. consulates, embassies, and other Department of Homeland Security agencies to inquire about individual cases. Conduct research on immigration laws, regulations, and court rulings, and collaborate with other immigration practitioners on complex cases and client referrals. Develop and maintain strong relationships with immigration service providers, faith-based organizations, and other external stakeholders to support coordinated service delivery. Maintain strict confidentiality of client information in accordance with CCAC's programmatic policies, professional standards, and all applicable regulatory and funding requirements. Ensure client files are accurate and compliant by updating documentation immediately following the delivery of services.
  • Collaborate with internal stakeholders as needed.
  • Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success.

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.
  • Kneel and move from sitting, bending, kneeling, or standing multiple times a day
  • Climb up and down up to 3 flights of stairs at a time
  • Lift, push, and pull up to 10 lbs

Other Requirements: Comply with program and/or requirements related to:
  • Background check
  • Fingerprinting
  • FBI/State Fingerprints, DCFS CANTS, Must become a Department of Justice Accredited Representative

Education and Experience Requirements:
  • Minimum Bachelor's Degree in Arts/Sciences (BA/BS) in a related field of study 1-3 years relevant experience
  • Preferred Master's degree in a related field of study 3-5 years relevant experience

Salary
Pay Transparency
In compliance with the Illinois Equal Pay Act of 2003 (820 ILCS 112/5, et seq.), Catholic Charities of the Archdiocese of Chicago is required to provide the wages and benefits that it reasonably expects in good faith to offer for any specific job positions posted. Please note that the exact compensation package ultimately offered to an applicant may vary based on skills, experience, and location, amongst other permissible factors.