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How much do immigration services assistant jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for immigration services assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Immigration Services Assistant vs Immigration Case Coordinator?

AspectImmigration Services AssistantImmigration Case Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require certification in immigration assistanceSimilar; often requires additional experience in case management
Work EnvironmentGovernment agencies, non-profits, legal officesLegal firms, government agencies, immigration service providers
Employer & Industry UsageCommonly employed in immigration offices and community organizationsUsed in legal and immigration consulting firms for managing cases
Search & Comparison IntentPeople comparing entry-level immigration support rolesIndividuals seeking roles with more case management responsibilities

Immigration Services Assistants typically handle administrative tasks and provide support in immigration processes, while Immigration Case Coordinators manage specific cases, oversee documentation, and coordinate client services. Both roles require similar credentials but differ in scope and responsibilities.

What are some of the most common challenges faced by Immigration Services Assistants in their daily work?

Immigration Services Assistants often manage a high volume of applications, requiring strong organizational skills and attention to detail. They may encounter challenging situations when applicants are missing documentation or are anxious about their immigration status, so patience and clear communication are essential. Additionally, staying up-to-date with frequently changing immigration policies can be demanding, but it ensures accurate processing and guidance for applicants. Collaboration with caseworkers, officers, and other staff is typical to ensure cases move smoothly through the system.

What are Immigration Services Assistants?

Immigration Services Assistants are support professionals who help with the administrative and clerical tasks involved in immigration processes. They work in government agencies or private organizations, assisting immigration officers and specialists by managing records, processing paperwork, responding to inquiries, and guiding applicants through procedures. Their work is essential to ensuring efficient and accurate handling of immigration cases, from visa applications to citizenship requests. They often interact with the public and must be familiar with immigration laws and procedures.

What are the key skills and qualifications needed to thrive as an Immigration Services Assistant, and why are they important?

To thrive as an Immigration Services Assistant, you need strong organizational skills, attention to detail, and knowledge of immigration procedures, often supported by a high school diploma or relevant administrative experience. Familiarity with case management systems, government databases, and proficiency in Microsoft Office Suite are commonly required technical skills. Exceptional communication, discretion, and the ability to manage sensitive information help individuals excel in this role. These competencies are essential to ensure accurate processing of immigration documents, maintain compliance with regulations, and provide effective support to applicants and staff.
More about Immigration Services Assistant jobs
What cities are hiring for Immigration Services Assistant jobs? Cities with the most Immigration Services Assistant job openings:
What are the most commonly searched types of Immigration Services jobs? The most popular types of Immigration Services jobs are:
What states have the most Immigration Services Assistant jobs? States with the most job openings for Immigration Services Assistant jobs include:
What job categories do people searching Immigration Services Assistant jobs look for? The top searched job categories for Immigration Services Assistant jobs are:
Immigration Services Assistant jobs near you
Infographic showing various Immigration Services Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,672 per year, or $19.6 per hour.

Immigration Services Officer

Career Opportunities | USCIS

Chicago, IL • On-site

$52K/yr

Other

Posted 3 days ago

New

Job description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.
As an Immigration Services Officer, you may conduct in-person interviews to adjudicate applications for immigration benefits and assist other federal agencies in identifying those who pose a threat to national security and public safety.Qualifications:The qualifications for this position must be met by 11:59 PM (Eastern Time) on 07/22/2026.
Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 07/22/2026.

GS-09: You qualify at the GS-09 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-07 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties:
  • Examining, evaluating evidence, and analyzing immigration benefits documents received for authenticity;
  • Researching, analyzing and applying appropriate immigration laws, policies and procedures;
  • Making determinations for immigration benefits based on reviews of applications in coordination with policies OR
  • You may substitute a Master's degree or two (2) full years of graduate education leading to such a degree in any field, or a J.D. or L.L.B. degree for experience required at the GS-09 grade level. Such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours.
GS-11: You qualify at the GS-11 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-09 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties:
  • Making final determinations on non-sensitive, routine immigration matters related to the Immigration and Nationality Act, or representing applicants on non-sensitive, routine hearing or appeal requests involving immigration matters;
  • Determining applicant credibility, analyzing evidence, and applying statutory requirements, regulations, judicial and administrative precedents;
  • Researching and writing well-organized, complex legal decisions consistent with adjudicative standards and legislation OR
  • You may substitute a doctoral degree (PhD or equivalent degree) or three (3) full years of progressively higher-level graduate education leading to such a degree in any field, or L.L.M. if related for experience at the GS-11 grade level or such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours.
Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 07/22/2026. You must upload your resume under the "Resume" category. Resumes submitted under the "Other Documents" category will not be considered. Your most recently submitted resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions.
Please ensure EACH work history includes ALL of the following information:
  • Job Title (include series and grade if Federal Job)
  • Duties (be specific in describing your duties)
  • Employer's name and address
  • Supervisor name and phone number
  • Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
  • Start and end dates for each grade/pay level if you've held a federal position.
  • Full-time or part-time status (include hours worked per week)
  • Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.
Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.
Education:COMBINING QUALIFYING EXPERIENCE AND EDUCATION: If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. For more information on combining education and experience, visit the following website: General Schedule Qualification Standards. Transcript required: If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job. For verification purposes, the transcript submitted must include your name and educational institution.
Training: Selected candidates are required to attend and successfully complete the USCIS Immigration Service Officer Basic (ISO BASIC) Training Program located with the USCIS Academy Training Center in Charleston, SC. The ISO BASIC Training Program is approximately 5-6 weeks of academic instruction on the Immigration and Nationality Act, Code of Federal Regulations, and other immigration-related topics. Failure to meet the minimum exam average by the end of the course is grounds for removal from the position.
Voluntary Separation Incentive Payment (VSIP): Per 5 CFR 576.202, An employee who receives a Voluntary Separation Incentive Payment (VSIP) and later accepts employment for compensation with the Government of the United States within 5 years of the date of the separation on which the VSIP is based, including work under a personal services contract or other direct contract, must repay the entire amount of the VSIP to the agency that paid it (proof of payment is required) before the individual's first day of reemployment.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
Common definitions for hiring terms found in this announcement.Employment Type: OTHER

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