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Immigration Services Assistant Jobs (NOW HIRING)

Create letters for clients and Immigration services in order to make process run smoothly ... and assist with projects as assigned. The Coordinator must learn procedural and processing ...

Duties · Provide our clients with excellent Customer Service. · Input details and information ... Company Description Liberty Immigration Services is committed to the highest standards of integrity ...

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Immigration Services Assistant information

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How much do immigration services assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for immigration services assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Immigration Services Assistant vs Immigration Case Coordinator?

AspectImmigration Services AssistantImmigration Case Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require certification in immigration assistanceSimilar; often requires additional experience in case management
Work EnvironmentGovernment agencies, non-profits, legal officesLegal firms, government agencies, immigration service providers
Employer & Industry UsageCommonly employed in immigration offices and community organizationsUsed in legal and immigration consulting firms for managing cases
Search & Comparison IntentPeople comparing entry-level immigration support rolesIndividuals seeking roles with more case management responsibilities

Immigration Services Assistants typically handle administrative tasks and provide support in immigration processes, while Immigration Case Coordinators manage specific cases, oversee documentation, and coordinate client services. Both roles require similar credentials but differ in scope and responsibilities.

What are some of the most common challenges faced by Immigration Services Assistants in their daily work?

Immigration Services Assistants often manage a high volume of applications, requiring strong organizational skills and attention to detail. They may encounter challenging situations when applicants are missing documentation or are anxious about their immigration status, so patience and clear communication are essential. Additionally, staying up-to-date with frequently changing immigration policies can be demanding, but it ensures accurate processing and guidance for applicants. Collaboration with caseworkers, officers, and other staff is typical to ensure cases move smoothly through the system.

What are Immigration Services Assistants?

Immigration Services Assistants are support professionals who help with the administrative and clerical tasks involved in immigration processes. They work in government agencies or private organizations, assisting immigration officers and specialists by managing records, processing paperwork, responding to inquiries, and guiding applicants through procedures. Their work is essential to ensuring efficient and accurate handling of immigration cases, from visa applications to citizenship requests. They often interact with the public and must be familiar with immigration laws and procedures.

What are the key skills and qualifications needed to thrive as an Immigration Services Assistant, and why are they important?

To thrive as an Immigration Services Assistant, you need strong organizational skills, attention to detail, and knowledge of immigration procedures, often supported by a high school diploma or relevant administrative experience. Familiarity with case management systems, government databases, and proficiency in Microsoft Office Suite are commonly required technical skills. Exceptional communication, discretion, and the ability to manage sensitive information help individuals excel in this role. These competencies are essential to ensure accurate processing of immigration documents, maintain compliance with regulations, and provide effective support to applicants and staff.
More about Immigration Services Assistant jobs
What cities are hiring for Immigration Services Assistant jobs? Cities with the most Immigration Services Assistant job openings:
What are the most commonly searched types of Immigration Services jobs? The most popular types of Immigration Services jobs are:
What states have the most Immigration Services Assistant jobs? States with the most job openings for Immigration Services Assistant jobs include:
Homeland Defender (Immigration Services Officer)

Homeland Defender (Immigration Services Officer)

US Department of Homeland Security

Sacramento, CA • On-site

$34K/yr

Other

Posted 8 days ago


U.S. Department Of Homeland Security rating

7.8

Company rating: 7.8 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

82nd of 274 rated public sector bodies


Job description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.
This entry-level role requires no college degree and offers up to $50,000 in signing and retention bonuses. If you're driven and ready to serve with pride, join USCIS and become a vital part of homeland security!Qualifications:The qualifications for this position must be met by 11:59 PM (Eastern Time) on 06/05/2026.
Time in Grade does not apply to Delegated Examining Announcements, any reference to Time in Grade in the questionnaire will not apply to the rating and ranking of applicants.
This announcement is issued under the Direct Hire Authority to recruit for positions for which the Department of Homeland Security, U.S. Citizenship and Immigration Services, has a critical hiring need.

GS-05: You qualify at the GS-05 level if you possess three (3) years of progressively responsible experience, one (1) year of which was experience equivalent to the GS-04 grade level, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing all of the following duties:
  • Analyzing problems, gathering pertinent data and recognizing solutions;
  • Planning and organizing work to ensure timely completion;
  • Communicating clearly, both orally and in writing. OR
  • You may substitute successful completion of a Bachelor's degree or a full 4-year course of study in any field leading to a Bachelor's degree for the experience required at the GS-05 grade level. This education must have been obtained from an accredited college or university. One year of full-time undergraduate study is defined as 30 semester or 45 quarter hours.
GS-07: You qualify at the GS-07 level if you possess one (1) year of specialized experience, equivalent to at least the GS-05 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority the following duties:
  • Performing preliminary examinations of applications and petitions for immigration benefits, evaluating evidence and drafting appropriate correspondence;
  • Ensuring required supporting documentation is included in application package(s) and applying necessary immigration laws, policies and procedures;
  • Reviewing immigration benefit applications to determine adjudicative decision. OR
  • You may substitute successful completion of one year of fulltime graduate education for the experience required at the GS-07 level. This education must have been obtained from an accredited college or university and demonstrate the skills necessary to do the work of the position. Check with your school to determine how many credit hours comprise a year of graduate education. If that information is not available, use 18 semester or 27 quarter hours. OR
  • You may also substitute superior academic achievement for the experience required at the GS-07 level. You must have completed the requirements for a Bachelor's degree from an accredited college or university with a grade point average of 3.0 or higher on a 4.0 scale, class standing in the upper third of a graduating class or major subdivision or membership in a national scholastic honor society.
Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 06/05/2026. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions.
Please ensure EACH work history includes ALL of the following information:
  • Job Title (include series and grade if Federal Job)
  • Duties (be specific in describing your duties)
  • Employer's name and address
  • Supervisor name and phone number
  • Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
  • Start and end dates for each grade/pay level if you've held a federal position.
  • Full-time or part-time status (include hours worked per week)
  • Salary
Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.
Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.Education:COMBINING QUALIFYING EXPERIENCE AND EDUCATION: If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. For more information on combining education and experience, visit the following website: General Schedule Qualification Standards. Transcript required: If you don't submit a transcript, we will not use your education when deciding if you're qualified for the job. For verification purposes, the transcript submitted must include your name and educational institution.
Training: Selected candidates are required to attend and successfully complete the USCIS Immigration Service Officer Basic (ISO BASIC) Training Program located with the USCIS Academy Training Center in Charleston, SC. The ISO BASIC Training Program is approximately 5 weeks of academic instruction on the Immigration and Nationality Act, Code of Federal Regulations, and other immigration-related topics. Failure to meet the minimum exam average by the end of the course is grounds for removal from the position.
Voluntary Separation Incentive Payment (VSIP): Per 5 CFR 576.202, An employee who receives a Voluntary Separation Incentive Payment (VSIP) and later accepts employment for compensation with the Government of the United States within 5 years of the date of the separation on which the VSIP is based, including work under a personal services contract or other direct contract, must repay the entire amount of the VSIP to the agency that paid it (proof of payment is required) before the individual's first day of reemployment.Employment Type: OTHER

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About U.S. Department of Homeland Security

Sourced by ZipRecruiter

The US Department of Homeland Security (DHS) is a federal agency operating within the government services industry in Washington, DC, US. Established in 2003, the DHS is directly responsible for public security, roughly comparable to the interior or home ministries of other countries. Its main responsibilities include protecting the United States from and responding to terrorist attacks, man-made accidents, and natural disasters. Through its more than 20 component agencies including Coast Guard, Customs and Border Protection, Immigration and Customs Enforcement, it ensures the safety of the US through numerous programs and initiatives. The DHS upholds a core value system with the mission of safeguarding the American people, our homeland, and values. Notably, the DHS plays a critical role in the spectral range of activities to prepare, prevent, and respond to possible threats to the US.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

2003