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Igaming Crm Software Jobs (NOW HIRING)

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CRM Manager

Capon Bridge, WV · On-site

An International iGaming Company Pushing the Boundaries of Entertainment Who We Are: An ... Plan and run CRM campaigns across the casino and sportsbook verticals; * Manage the full player ...

Krewe Eyewear

CRM Manager

New York, NY · On-site

Proficiency in using CRM software (ideally Klaviyo and Attentive) and other performance marketing automation tools. * Proficiency in Analytics and reporting tools including GA4 and Triple Whale.

Strata Information Group

Slate CRM Consultant

Atlanta, GA · On-site +1

$90K - $125K/yr

The ideal candidate should have a robust background in Slate CRM and its underlying software, with a preference for web development proficiency. This role necessitates substantial travel and hands-on ...

Strata Information Group

Slate CRM Consultant

Phoenix, AZ · On-site +1

$90K - $125K/yr

The ideal candidate should have a robust background in Slate CRM and its underlying software, with a preference for web development proficiency. This role necessitates substantial travel and hands-on ...

Edgeless Beauty Group

CRM Manager

Milwaukee, WI · On-site

$66K/yr

Description The CRM Manager is responsible for maximizing revenue growth through the strategic ... Coordinate with software vendors to resolve issues and implement enhancements. * Collaborate with ...

Lotto.com

CRM Manager

Hopkinton, MA · On-site +1

... media, CRM management and helping coordinate campaigns with Lotto.com's media agency, creative ... using data analytics software (Google Analytics, Google Datastudio) Excellent writing ...

9Rooftops

CRM Manager

Pittsburgh, PA · Hybrid

$70K/yr

9Rooftops is seeking a CRM Manager to support CRM and email marketing initiatives across a portfolio of national and regional clients. This role is ideal for a hands-on CRM professional who enjoys ...

Bank Of Springfield

CRM Coordinator

Springfield, IL · On-site

$50K - $60K/yr

Experience with Adobe Creative Suite or other graphic design software preferred. * Proficiency in ... As a CRM Coordinator, you will play an important role in supporting customer engagement strategies ...

Vantage Recruiting

CRM Manager

Birmingham, AL

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

Stem Xpert

SAP CRM

Santa Clara, CA · On-site

... software engineering and systems integration. Our tightly integrated offerings are tailored to each ... SAP CRM- Service Modules Location: Santa Clara, CA Duration: Long Term Description: At least 7 to 9 ...

Anaheim Ducks

CRM Analyst

Anaheim, CA

$84K - $94K/yr

CRM Analyst Pay Details: The annual base salary range for this position in California is $84,500 to ... Elevated knowledge of document management processes and software * Complete understanding of how to ...

321 the Agency

CRM Specialist

Orlando, FL · On-site

CRM Specialist ABOUT THE ROLE As a CRM Specialist at 321, you will be the technical architect and strategic advisor for our clients' customer relationship management systems. You'll design, implement ...

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Igaming Crm Software information

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How much do igaming crm software jobs pay per year?

As of Aug 8, 2026, the average yearly pay for igaming crm software in the United States is $111,845.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $130,000.00 per year, depending on experience, location, and employer.
What job categories do people searching Igaming Crm Software jobs look for? The top searched job categories for Igaming Crm Software jobs are:
Igaming Crm Software jobs near you
Infographic showing various Igaming Crm Software job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $111,845 per year, or $53.8 per hour.

Manager iGaming CRM Lifecycle Execution

Caesars Entertainment

Las Vegas, NV • On-site

$58K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Caesars Entertainment rating

6.4

Company rating: 6.4 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

108th of 162 rated casinos

Job description


The Manager, of iGaming CRM Lifecycle Execution will set, manage and implement our player retention strategies and processes from planning and costing, to building campaigns coupled with CRM execution and revenue management leadership. They will work closely with promotion strategy team to segment databases, creating a truly personalized communication strategy across all channels for all lifecycle campaigns.
DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES):
  • CRM Lifecycle Execution Coordinators or Specialists

Responsibilities
  • Design, implement, maintain all player lifecycles across all of Caesars iGaming brands.
  • Owner of lifecycle performance & reporting.
  • Responsible for ongoing A/B testing within lifecycles and improving performance at each customer touch point.
  • Responsible to ensure all data used for lifecycle campaigns within CRM platform is accurate and up to date.
  • Responsible for lifecycle campaign deployments.
  • Leverage all CRM systems and channels to take CRM for lifecycles to the next level - identifying opportunities for revenue growth and problem areas for resolution.
  • Work to key KPI's which will help us deliver the business planned revenue budgets (player conversion, LTV's, ARPU) for lifecycles.
  • Establish and prioritize short, medium, & long-term projects that align with the business broader vision, expansion goals, & revenue targets for lifecycles.
  • Identify key opportunities to enhance the player experience and improve retention rates and profitability for lifecycles including cross sell opportunities.
  • Develop strategy to cross sell players between our various brands and platforms based on lifecycle stages.
  • Work with CZRs property loyalty marketing team in regarding to leverage property assets for player retention purposes (rooms, events and meal comps) for lifecycle campaigns.
  • Regular and comprehensive competitive analysis reporting and recommendations for lifecycle campaigns.
  • Ensure all lifecycle communications meet advertising, regulatory and legislative standards.
  • Work closely with the Product team (Casino) to define new product enhancement that will result in higher retention and deposit conversion rates for lifecycles.
  • Keep up to date with current CRM trends, best practices and items of interest and share these with the rest of the management team.
  • Ensure the achievement and reporting of KPIs for lifecycles as established by the Business.
  • Responsible for building and leading player segmentation strategies for lifecycles.
  • Working closely with Creative Studio to deliver exciting on brand content (both visual and copy) for lifecycles.
  • Work closely with Player Acquisition team to ensure that we are maximizing the ROI of newly acquired customers for lifecycles.
  • Influence business roadmap decisions with regards to player retention for lifecycles.

Qualifications
  • End-to-end CRM management and/or product management background.
  • Possess 5 or more years of experience in a CRM/Player retention management role.
  • Previous player retention budget management (P&L, bonus spend management, promotions management, KPI management & reporting).
  • Demonstrate hands-on approach to problem solving.
  • Previous team management of employees in a CRM function.
  • Previous experience using Optimove (native channels and key features such as priorities, exclusions, and the Stream Builder preferred).
  • Establish and maintain effective relationships and partnerships with key stakeholders demonstrating a holistic business view.
  • Demonstrate excellent organizational skills.
  • Display strong interpersonal, communication, facilitation and presentation skills.
  • Possess a university degree or proven equivalent experience.
  • Possess previous professional experience in online sports betting, casino, or gambling.
  • Working knowledge of digital marketing best practices including funnel optimization, UX.

ADDITIONAL REQUIREMENTS
  • Must be able to sit for extended periods of time
  • Must be able to type and talk on the phone for extended periods of time
  • Regular attendance in the office

The salary range for this position is $58,855.00 - $75,000.00 USD, which is dependent on a several factors including relevant experience, geography, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k)-matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses. This role includes paid Personal Time Off and paid company holidays.
About Us
At Caesars Digital, We Don't Just Play the Game - We Set the Standard.
As a proud part of Caesars Entertainment, the world's premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.
We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.
From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we're building something extraordinary. And we want you to be part of it.
Ready to make your mark on the Empire?
Explore our open roles and discover how you can help shape the future of gaming.
Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.

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