ZipRecruiter

Log In

1

Ivi Rma Jobs (NOW HIRING)

IVIRMA Global

REI PHYSICIAN

Wilmington, NC · On-site

At IVI-RMA Global, we are a physician-run fertility team seeking new partners to join our world-wide network. The network has an established track record of growing and supporting physician-led ...

IVI America

$17.25 - $20.75/hr

Billing Coordinator- Medical Data Entry IVI RMA is seeking a full-time Billing Coordinator- Medical Data Entry to join our growing team in Basking Ridge, NJ. At RMA, we are committed to the ...

IVI RMA North America

Nurse Manager

San Francisco, CA · On-site

$130K - $150K/yr

Fertility Nurse Manager - RMA Northern California (San Francisco, Palo Alto & Danville) IVI RMA North America is seeking an experienced Nurse Manager to lead and support our fertility nursing teams ...

IVIRMA Global

REI PHYSICIAN

Seattle, WA · On-site

At IVI-RMA Global, we are a physician-run fertility team seeking new partners to join our world-wide network. The network has an established track record of growing and supporting physician-led ...

previous pagenext page

Showing results 21-40

All JobsIvi Rma Jobs

IVI RMA information

See salary details

$35K

$93K

$173K

How much do ivi rma jobs pay per year?

As of Aug 12, 2026, the average yearly pay for ivi rma in the United States is $92,956.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $114,000.00 per year, depending on experience, location, and employer.

What is the difference between Ivi Rma vs Ivi Repair Technician?

AspectIvi RmaIvi Repair Technician
Required CredentialsTechnical certifications, product knowledgeTechnical certifications, repair training
Work EnvironmentCustomer service, logistics, warehouseRepair workshops, on-site or in-shop
Employer & IndustryElectronics manufacturing, warranty servicesElectronics repair shops, service centers

Both roles involve technical skills and certifications related to electronics. Ivi Rma focuses on managing product returns and warranty processes, while Ivi Repair Technician specializes in repairing devices. Understanding these differences helps job seekers find the right position in the electronics service industry.

What is an IVI RMA?

An IVI RMA typically refers to an RMA (Return Merchandise Authorization) process managed by IVI, a company specializing in medical devices and equipment. The IVI RMA process allows customers to return faulty or damaged products to the manufacturer or supplier for repair, replacement, or refund. It involves obtaining an RMA number, following specific instructions for packaging and shipping, and ensuring all required documentation is included. This process helps both the company and customer track returns and ensures quality control. For more details, it's best to consult IVI's official RMA policy or customer service.

What are the key skills and qualifications needed to thrive as an IVI RMA, and why are they important?

To thrive as an IVF RMA, you need a solid understanding of reproductive medicine, patient care protocols, and often a certification or degree in medical assisting. Familiarity with laboratory equipment, electronic medical records (EMR) systems, and fertility-specific tools is highly valuable. Compassion, attention to detail, and excellent interpersonal communication help build trust with patients undergoing sensitive treatments. These skills ensure accurate support for clinical procedures, effective patient interactions, and the delivery of high-quality reproductive healthcare.

What are some common challenges faced by IVI RMA specialists during the patient treatment process?

IVI RMA specialists often encounter challenges such as coordinating complex treatment schedules, managing sensitive patient communications, and staying updated on rapidly evolving fertility technologies. Balancing administrative tasks with patient care requires strong organizational skills and attention to detail. Additionally, working within multidisciplinary teams means clear communication is essential to ensure seamless patient experiences. Adaptability and empathy are key to supporting patients through emotionally charged situations.
More about IVI RMA jobs
What cities are hiring for Ivi Rma jobs? Cities with the most Ivi Rma job openings:
What are the most commonly searched types of Ivi Rma jobs? The most popular types of Ivi Rma jobs are:
What states have the most Ivi Rma jobs? States with the most job openings for Ivi Rma jobs include:
What job categories do people searching Ivi Rma jobs look for? The top searched job categories for Ivi Rma jobs are:
IVI RMA jobs near you
Infographic showing various Ivi Rma job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 85% Full Time, 11% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $92,956 per year, or $44.7 per hour.

Healthcare Customer Service Coordinator

IVI RMA North America

Abington, PA • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

IVI RMA is seeking a full-time Call Center Coordinator to join our growing team!

Responsibilities:

  • Manage high volume of inbound calls/portal inquiries in a timely manner.
  • Answer client inquiries by clarifying desired information; researching, locating, and providing information.
  • Understand the company's offerings and communicate policies and Practice information accurately.
  • Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Escalate medical complaints/questions to the appropriate medical professional.
  • Be empathetic, have a positive attitude and to be able to stay calm and polite, even when callers get upset.
  • Provide timely response to patients’ inquiries by telephone and/or portal consistent with service and quality standards.
  • Provide correct information or direct the call to the appropriate team member or department while maintaining a high level of professionalism.
  • Document all communication according to standard operating procedures. Provide notification of any urgent requests, complaints or compliments to the appropriate party or system.
  • Provide availability, and schedule appointments within established guidelines.
  • Follow communication “scripts” when handling different topics.
  • Maintain call center database by entering required information.
  • Update existing customer information as needed.
  • Perform other related duties as assigned.

Requirements:

  • High school diploma or equivalent
  • Ability to communicate (written & verbal) accurately and concisely; must be able to speak clearly over the telephone
  • Some experience in a call center or customer service environment
  • Knowledge of customer service principles and practices
  • Knowledge of medical terminology
  • Proficient in relevant computer applications
  • Good data entry and typing skills
  • Knowledge of administration and clerical processes
  • Aptitude to work independently and demonstrate good judgment
  • Ability to work as part of a multidisciplinary team
  • Excellent interpersonal and listening skills
  • Demonstrates problem analysis and problem-solving abilities
  • Strong organizational skills and attention to detail



IVI-RMA offers a comprehensive full-time benefits package to all employees who work a minimum of 30 hours per week.

  • Medical, Dental, Vision Insurance Options
  • Paid Time Off & 8+ Paid Holidays
  • Company Paid Life Insurance, Long Term Disability & AD&D
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Retirement 401K Plan
  • Optional benefits including STD, Life & AD&D Buy-up plans & more.



About Reproductive Medicine Associates (RMA):

RMA is the U.S.-based network of fertility clinics that are part of IVI-RMA Global. To learn more about RMA, visit www.rmanetwork.com. To learn more about RMA-Global, visit: https://www.ivi-rmainnovation.com/research-centers/basking-ridge-basic-research-center/

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


This is an evergreen position. While there may not be an immediate opening, we continuously review candidates for future opportunities within this role.