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It Operations Lead Jobs (NOW HIRING)

Vise

Technology Operations Lead

Manhattan, NY · On-site

They are seeking a Technology Operations Lead to provide technical support, manage cybersecurity ... Required : • 2-4 years of experience in a relevant role such as IT Support Specialist ...

Vise

Technology Operations Lead

Manhattan, NY · On-site

They are seeking a Technology Operations Lead to provide technical support, enhance cybersecurity ... Required : • 2-4 years of experience in a relevant role such as IT Support Specialist ...

Mercor

Technology Operations Lead

San Francisco, CA · On-site

$100K - $200K/yr

  • Medical

  • Dental

  • Vision

About the role We're hiring an IT Operations Lead to own the reliability, security, and scalability of our identity, endpoint, and IT infrastructure systems. You'll partner directly with the Head of ...

Vise

Technology Operations Lead

New York, NY

  • Medical

  • Retirement

  • PTO

Vise is looking for a curious, driven, and tech-savvy Technology Operations Lead to join our ... This is a dynamic, cross-functional role that blends IT support, cybersecurity awareness ...

Amtis

IT Operations Manager

Birmingham, AL · On-site

£62K - £70K/yr

You will lead an IT operations team, manage third-party vendors, and ensure services meet agreed SLAs and compliance requirements. Working closely with senior stakeholders, you will contribute to ...

Figma

Manager, IT Operations

New York, NY · Hybrid

Figma is looking for a Manager, IT Operations to lead our New York team. We are looking for someone with a proven record leading a technical and cross-functional team in a high-growth, rapidly ...

Rishabh RPO

IT Operations Manager

Flint, MI · On-site

Lead and evolve the organization's IT operations and roadmap * Oversee and optimize our Microsoft 365 environment (Outlook, Teams, SharePoint, Entra ID) * Manage and mentor IT staff, building a ...

Monogram Health, Inc.

Director IT Operations

Brentwood, TN · On-site

$120 - $160/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead incident response and major incident command for IT services; drive post‑incident reviews ... Own operational readiness for new systems, applications, and platform changes -- including go ...

Instacart

Manager, IT Operations

San Francisco, CA · On-site +1

As IT Operations Manager, you will lead the team responsible for keeping Instacart running smoothly across our key hubs (San Francisco, New York, and Toronto). This role is part of the IT Operations ...

Allata

IT Operations Manager

Dallas, TX · On-site

Lead Allata\'s Internal IT Operations function, owning day-to-day execution, service quality, governance, and operational priorities. * Manage, coach, and develop internal IT team members and support ...

Los-Angeles-Times

Director, IT Operations

El Segundo, CA · On-site

$165 - $180/hr

Lead all IT Operations teams - Technical Support Specialists, IT Service Desk, Infrastructure, Networking, Voice/Video Telecommunications, and End-User Computing support - ensuring high availability ...

PDS Tech Commercial

IT Operations Technician

Norfolk, NE

$29 - $33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ASAP PDS Tech Commercia l is seeking a motivated IT Operations Technician to support day-to-day ... All employees are expected to initiate, lead, and uphold safety policies, procedures, and ...

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IT Operations Lead information

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How much do it operations lead jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for it operations lead in the United States is $27.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $31.01 per hour, depending on experience, location, and employer.

What is the difference between It Operations Lead vs Network Administrator?

AspectIt Operations LeadNetwork Administrator
CertificationsITIL, CompTIA Network+, Cisco CCNACCNA, CompTIA Network+
Work EnvironmentOversees IT operations, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Industry UsageUsed across organizations managing IT services and operationsPrimarily in organizations with complex network needs

The It Operations Lead focuses on managing overall IT services, team coordination, and strategic initiatives, while the Network Administrator specializes in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and are vital in IT environments, but the Lead has broader responsibilities beyond network management.

What are the key skills and qualifications needed to thrive as an IT operations lead?

To thrive as an IT Operations Lead, you need a strong background in IT infrastructure, systems administration, and project management, often supported by a degree in computer science or a related field. Familiarity with tools such as ITSM platforms (e.g., ServiceNow), network monitoring systems, and certifications like ITIL or CompTIA are typically required. Leadership, problem-solving, and effective communication are standout soft skills in this role. These skills and qualifications are crucial for ensuring reliable IT services, coordinating teams, and responding swiftly to operational challenges.

What is an IT operations lead?

IT Operations Leads are professionals responsible for overseeing the daily operations of an organization's IT infrastructure. They manage teams that handle network, server, and systems administration to ensure optimal performance, security, and reliability. Their role often includes coordinating incident response, implementing IT policies, and collaborating with other departments to support business goals. They also play a key part in planning upgrades and maintaining documentation for IT processes. Effective IT Operations Leads possess strong technical skills, leadership abilities, and problem-solving expertise.

What are some common challenges faced by an IT operations lead, and how can they be addressed?

As an IT Operations Lead, one of the most common challenges is balancing the need for system stability with the demand for rapid changes and updates. Managing incidents and minimizing downtime while coordinating with cross-functional teams can also be complex. To address these challenges, it's important to implement robust monitoring tools, maintain clear communication channels, and develop well-documented procedures for incident response and change management. Proactively identifying potential issues and fostering a culture of continuous improvement can also help mitigate operational risks.
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IT Operations Lead jobs near you
Infographic showing various It Operations Lead job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,139 per year, or $28 per hour.

Technology Operations Lead

Vise

Manhattan, NY • On-site

Full-time

Re-posted 13 hours ago

Job description

Job Summary:
Vise is an artificial intelligence powered asset management platform designed specifically for financial advisors. They are seeking a Technology Operations Lead to provide technical support, manage cybersecurity efforts, and coordinate technology projects, all while embracing emerging technology and AI tools.
Responsibilities:
• Provide day-to-day technical support for hardware, software, and network infrastructure
• Maintain and troubleshoot workstations, peripherals, and office technology systems
• Manage user accounts, access controls, and software licensing
• Assist in monitoring systems for potential security threats or vulnerabilities
• Support compliance efforts and help enforce security policies and best practices
• Participate in security awareness initiatives across the organization
• Support office builds, moves, or expansions from a technology perspective
• Manage hardware inventory and asset lifecycle
• Maintain hardware infrastructure in meeting rooms and office
• Stay current on AI tools, automation platforms, and emerging tech trends
• Identify opportunities to integrate AI-powered solutions into daily workflows
• Assist in evaluating, piloting, and rolling out new technology tools across the organization
• Share knowledge and best practices with team members to promote a tech-forward culture
• Support technology projects from planning through completion, including timelines, task tracking, and stakeholder communication
• Document processes, configurations, and project outcomes
• Collaborate cross-functionally with operations, leadership, and external vendors
Qualifications:
Required:
• 2-4 years of experience in a relevant role such as IT Support Specialist, cybersecurity, SOC Analyst, Systems Administrator, or similar
• Foundational knowledge of networking, hardware, and operating systems
• Basic understanding of cybersecurity principles and best practices
• Strong communication skills and a collaborative, team-first attitude
• Experience with or strong interest in AI tools (e.g., ChatGPT, Copilot, automation platforms)
• Exposure to project coordination or ticketing systems (e.g., Jira, ServiceNow, Asana)
• Familiarity with cloud platforms (AWS, Azure, or Google Cloud)
Company:
Vise is an AI-driven investment management platform for financial advisors. Founded in 2016, the company is headquartered in New York, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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