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It Operations Lead Jobs (NOW HIRING)

IT Operations Lead

Portland, OR

$90K - $149K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Operations Lead Hybridrole(3days/weekin office)atour Burlington, Renton, Spokane, Vancouver, Portland, Medford, Salt Lake City, Boise, Lewiston, or Fargooffices. Candidates mustresidewithin ...

IT Operations Lead

Vancouver, WA · On-site

$90K - $149K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Operations Lead Hybridrole(3days/weekin office)atour Burlington, Renton, Spokane, Vancouver, Portland, Medford, Salt Lake City, Boise, Lewiston, or Fargooffices. Candidates mustresidewithin ...

IT Operations Lead

Boise, ID

$90K - $149K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Operations Lead Hybridrole(3days/weekin office)atour Burlington, Renton, Spokane, Vancouver, Portland, Medford, Salt Lake City, Boise, Lewiston, or Fargooffices. Candidates mustresidewithin ...

IT Operations Lead

Renton, WA · On-site

$90K - $149K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Operations Lead Hybridrole(3days/weekin office)atour Burlington, Renton, Spokane, Vancouver, Portland, Medford, Salt Lake City, Boise, Lewiston, or Fargooffices. Candidates mustresidewithin ...

IT Operations Lead

Portland, OR · On-site

$90K - $149K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Operations Lead Hybrid role (3 days/week in office) at our Burlington, Renton, Spokane, Vancouver, Portland, Medford, Salt Lake City, Boise, Lewiston, or Fargo offices. Candidates must reside ...

IT Operations Lead

Lewiston, ID · On-site

$90K - $149K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Operations Lead Hybridrole(3days/weekin office)atour Burlington, Renton, Spokane, Vancouver, Portland, Medford, Salt Lake City, Boise, Lewiston, or Fargooffices. Candidates mustresidewithin ...

IT Operations Lead

Spokane, WA

$90K - $149K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Operations Lead Hybridrole(3days/weekin office)atour Burlington, Renton, Spokane, Vancouver, Portland, Medford, Salt Lake City, Boise, Lewiston, or Fargooffices. Candidates mustresidewithin ...

IT Operations Lead

Salt Lake City, UT

$90K - $149K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Operations Lead Hybridrole(3days/weekin office)atour Burlington, Renton, Spokane, Vancouver, Portland, Medford, Salt Lake City, Boise, Lewiston, or Fargooffices. Candidates mustresidewithin ...

IT Operations & Cyber Security Lead

Saint Louis, MO · On-site

$107K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Operations & Cyber Security Lead At Ruveon we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream ...

IT Operations & Cyber Security Lead

Creve Coeur, MO · On-site

$108K - $146K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Operations & Cyber Security Lead At Ruveon we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream ...

IT Operations & Cyber Security Lead

Creve Coeur, MO · On-site

$108K - $146K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Operations & Cyber Security Lead At Ruveon we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream ...

Your future role "Take on a new challenge and apply your IT Operations expertise in a new cutting ... and lead incident and problem management protocols, and much more." We'll look to you for:

Be Seen First

IT Operations Lead (On-Site | TS/SCI Eligible | Federal Program) Location: Washington, DC (On-Site) Clearance: Active Top Secret required (SCI eligibility required) Employment Type: Full-Time ...

The Technology Operations Lead will provide technical support, manage cybersecurity efforts, and ... Required : • 2-4 years of experience in a relevant role such as IT Support Specialist ...

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IT Operations Lead information

See salary details

$12

$27

$64

How much do it operations lead jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for it operations lead in the United States is $27.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $31.01 per hour, depending on experience, location, and employer.

What is the difference between It Operations Lead vs Network Administrator?

AspectIt Operations LeadNetwork Administrator
CertificationsITIL, CompTIA Network+, Cisco CCNACCNA, CompTIA Network+
Work EnvironmentOversees IT operations, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Industry UsageUsed across organizations managing IT services and operationsPrimarily in organizations with complex network needs

The It Operations Lead focuses on managing overall IT services, team coordination, and strategic initiatives, while the Network Administrator specializes in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and are vital in IT environments, but the Lead has broader responsibilities beyond network management.

What are the key skills and qualifications needed to thrive as an IT operations lead?

To thrive as an IT Operations Lead, you need a strong background in IT infrastructure, systems administration, and project management, often supported by a degree in computer science or a related field. Familiarity with tools such as ITSM platforms (e.g., ServiceNow), network monitoring systems, and certifications like ITIL or CompTIA are typically required. Leadership, problem-solving, and effective communication are standout soft skills in this role. These skills and qualifications are crucial for ensuring reliable IT services, coordinating teams, and responding swiftly to operational challenges.

What is an IT operations lead?

IT Operations Leads are professionals responsible for overseeing the daily operations of an organization's IT infrastructure. They manage teams that handle network, server, and systems administration to ensure optimal performance, security, and reliability. Their role often includes coordinating incident response, implementing IT policies, and collaborating with other departments to support business goals. They also play a key part in planning upgrades and maintaining documentation for IT processes. Effective IT Operations Leads possess strong technical skills, leadership abilities, and problem-solving expertise.

What are some common challenges faced by an IT operations lead, and how can they be addressed?

As an IT Operations Lead, one of the most common challenges is balancing the need for system stability with the demand for rapid changes and updates. Managing incidents and minimizing downtime while coordinating with cross-functional teams can also be complex. To address these challenges, it's important to implement robust monitoring tools, maintain clear communication channels, and develop well-documented procedures for incident response and change management. Proactively identifying potential issues and fostering a culture of continuous improvement can also help mitigate operational risks.
More about IT Operations Lead jobs

What cities are hiring for It Operations Lead jobs?

Cities with the most It Operations Lead job openings:

What states have the most It Operations Lead jobs?

States with the most job openings for It Operations Lead jobs include:

Infographic showing various It Operations Lead job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,139 per year, or $28 per hour.

Full-time

Re-posted 14 days ago


Job description

Job Summary:
MBZUAI is a dedicated research lab focused on advancing AI research and fostering the next generation of AI builders. They are seeking an experienced IT Operations Lead to bridge their U.S. and UAE offices, ensuring the reliability, security, and efficiency of the end-user technology environment while providing exceptional customer service and support.
Responsibilities:
• Manage the overall health, uptime, performance, and day-to-day operation of the organization's IT environment.
• Lead and support office IT initiatives, including new office setup and expansion projects.
• Implement and manage office technology infrastructure, including storage solutions, networking, printers, and endpoint devices.
• Establish and maintain IT policies, procedures, and operational standards.
• Maintain a secure IT environment with a strong focus on data protection, compliance, and intellectual property security.
• Manage VPN access, endpoint security controls, and identity management processes.
• Ensure adherence to organizational security policies and best practices.
• Support security audits, compliance requirements, and risk mitigation initiatives.
• Administer Mobile Device Management (MDM) platforms and endpoint management solutions.
• Configure, deploy, secure, and maintain laptops, mobile devices, and other user hardware.
• Manage device lifecycle processes, including provisioning, upgrades, replacements, and decommissioning.
• Standardize and automate endpoint deployment and configuration where possible.
• Serve as the face of IT for employees, providing high-touch, white-glove support across the organization.
• Deliver IT onboarding and orientation for new hires.
• Set up and configure laptops, software, accounts, printers, and collaboration tools.
• Troubleshoot hardware, software, networking, and access issues with a strong customer-service mindset.
• Ensure a seamless employee experience from onboarding through ongoing support.
• Manage IT asset inventory, procurement, tracking, and lifecycle management.
• Coordinate purchasing and deployment of laptops, peripherals, and office technology equipment.
• Build and maintain relationships with technology vendors and service providers.
• Monitor contracts, warranties, renewals, and vendor performance.
• Act as a key liaison between U.S. and UAE operations, ensuring consistent IT standards and support.
• Coordinate across teams and time zones to maintain operational continuity and service excellence.
• Support business growth through scalable and efficient technology operations.
Qualifications:
Required:
• 5–7 years of experience in IT Operations, Systems Administration, Infrastructure Support, or a related role.
• Experience managing endpoint devices, MDM platforms, and enterprise IT environments.
• Strong understanding of IT security, VPN technologies, access management, and compliance best practices.
• Experience supporting office infrastructure, including networking, storage solutions, printers, and collaboration technologies.
• Proven experience with IT asset management and vendor management.
• Excellent troubleshooting, communication, and customer service skills.
• Ability to work independently in a fast-paced, high-growth environment.
Preferred:
• Strong operational mindset focused on reliability, continuity, and service delivery.
• Comfortable balancing strategic IT initiatives with hands-on support responsibilities.
• Highly organized, proactive, and detail-oriented.
• Experience supporting geographically distributed teams and global operations.
Company:
Official account of Mohamed bin Zayed University of Artificial Intelligence. Dedicated to research, innovation, and empowering brilliant minds in AI. Founded in 2019, the company is headquartered in Abu Dhabi, ARE, with a team of 51-200 employees. The company is currently Growth Stage.