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Hybrid Account Manager Jobs (NOW HIRING)

Culligan Quench

Account Manager - Hybrid

Grapevine, TX · On-site

$43K/yr

As such, each Customer Care Account Manager is specially trained to handle any questions or escalated issues within his/her region. This role will be hybrid to one of 3 primary working locations:

EAB

Senior Account Manager, Hybrid

Philadelphia, PA · On-site

Senior Account Manager, Hybrid With 40% year-on-year growth, we are still in our high-growth phase. But we've only just started. We entered the US market last summer and have since secured strategic ...

EAB

Senior Account Manager, Hybrid

Philadelphia, PA · On-site

Senior Account Manager, Hybrid With 40% year-on-year growth, we are still in our high-growth phase. But we've only just started. We entered the US market last summer and have since secured strategic ...

EAB

Senior Account Manager, Hybrid

Philadelphia, PA

Senior Account Manager, Hybrid With 40% year-on-year growth, we are still in our high-growth phase. But we've only just started. We entered the US market last summer and have since secured strategic ...

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Hybrid Account Manager information

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$29.5K

$65.8K

$106K

How much do hybrid account manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for hybrid account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is a hybrid account manager?

A Hybrid Account Manager is a professional responsible for managing client accounts and relationships through a combination of in-person and virtual interactions. This role blends traditional sales and customer service activities with digital communication tools, allowing for flexibility in how clients are engaged. Hybrid Account Managers often handle a diverse portfolio of clients, providing support, identifying opportunities, and ensuring client satisfaction across multiple channels. Their responsibilities may also include coordinating with internal teams, developing account strategies, and meeting sales or retention targets.

What are the key skills and qualifications needed to thrive as a hybrid account manager?

To thrive as a Hybrid Account Manager, you need strong sales acumen, customer relationship management skills, and a background in business or marketing, often supported by a bachelor's degree. Familiarity with CRM software, data analytics tools, and digital communication platforms is typically required. Excellent communication, negotiation, and problem-solving abilities help you build trust and effectively manage both in-person and remote client relationships. These skills are crucial for driving revenue growth, retaining clients, and adapting to the blended demands of in-office and virtual account management.

How does a hybrid account manager balance in-person and remote client interactions, and what tools are commonly used to stay effective in both environments?

As a Hybrid Account Manager, you'll typically split your time between on-site visits and remote work, requiring strong organizational skills to manage client relationships across different channels. Regular video calls, virtual presentations, and collaborative platforms (like CRM systems and project management tools) are essential to maintaining consistent communication and tracking client needs. Adapting to different client preferences and being proactive in scheduling in-person meetings when needed are key strategies for success. Most teams support Hybrid Account Managers with flexible scheduling and digital resources to ensure seamless collaboration, both internally and externally.

What is the difference between Hybrid Account Manager vs Customer Success Manager?

AspectHybrid Account ManagerCustomer Success Manager
CredentialsRelevant sales, account management certificationsCustomer service, client relationship certifications
Work EnvironmentSales-driven, client-facing roles in various industriesClient retention, support-focused roles in tech, SaaS
Employer & IndustryTech, SaaS, telecommunications, retailTech, SaaS, software services, B2B
Search & Comparison IntentRoles involving sales and account growthRoles focusing on client satisfaction and retention

The Hybrid Account Manager combines sales and account management skills, focusing on both acquiring new clients and maintaining existing accounts. In contrast, a Customer Success Manager primarily emphasizes client retention, satisfaction, and support. While both roles require strong communication and relationship skills, the Hybrid Account Manager leans more toward sales-driven activities, whereas the Customer Success Manager centers on ensuring long-term client success and loyalty.

More about Hybrid Account Manager jobs

What cities are hiring for Hybrid Account Manager jobs?

Cities with the most Hybrid Account Manager job openings:

What are the most commonly searched types of Hybrid Account jobs?

The most popular types of Hybrid Account jobs are:

What states have the most Hybrid Account Manager jobs?

States with the most job openings for Hybrid Account Manager jobs include:

What job categories do people searching Hybrid Account Manager jobs look for?

The top searched job categories for Hybrid Account Manager jobs are:

Hybrid Account Manager jobs near you
Infographic showing various Hybrid Account Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Account Manager - Hybrid

Culligan Quench

Grapevine, TX • On-site

$43K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago

Job description

About Culligan Quench
Culligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/
About Culligan
There's nothing more fundamental to life on Earth than water. At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love. For more information visit www.culligan.com.
Values: 5Cs
Culligan as One
Customers come first
Commitment to Innovation
Courage to do what's right
Consistently deliver exceptional results
Position Summary
The HYBRID Customer Care Account Manager is responsible for the satisfaction, loyalty and retention of the company's customers in one of Culligan Quench's geographic service regions. As such, each Customer Care Account Manager is specially trained to handle any questions or escalated issues within his/her region.
This role will be hybrid to one of 3 primary working locations: King of Prussia, PA - Las Vegas, NV - Grapevine, TX
  • Position is full time and salaried: Base salary is $43,888 annually
  • Remote work 1-2 days a week, In office 3-4 days a week

Responsibilities
  • Address escalated customer problems quickly and accurately.
  • Insist on follow-up customer communication to ensure that customer issues aren't just presumed resolved
  • Be calm under pressure.
  • Define conflict, identify root cause, examine solutions, mutually agree on solution, execute/communicate solution
  • Work with regional counterparts in other customer-facing departments to ensure alignment of priorities and satisfaction of customers
  • Through understanding the customer base, be able to predict customer issues / concerns before they occur & act upon them through proactive customer outreach
  • Meet/exceed all position specific key performance indicators/metrics (KPI's).
  • Be accountable for the key operating metrics that drive the satisfaction, retention and profitability of customers, including SLA achievement, NPS, RMR net growth, churn rate, etc.
  • Maintain regular and reliable attendance

Qualifications
  • Experience handling customer issues with excellent de-escalation skills
  • Strong communication skills (verbal and written) and prompt communication
  • Exceptional ability to multi-task, staying organized in a results-driven, fast-moving environment
  • Flexibility to interact with changing customer types and exceed their needs; flexibility to ever changing environment of work volume, schedule changes, etc.
  • Process Compliance: Follows all documented processes & department policies to provide customer support
  • Ability to collaborate and use influence cross-functionally
  • Experience with KPI's Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel and Outlook)

Role Highlights
  • Hybrid work model
  • Career progression opportunities
  • Coaching and professional development

What We Offer
  • Medical, Dental, Vision which start day one
  • 401(k) match of 50% up to 6%
  • Life insurance
  • Disability
  • Unlimited Paid Time Away
  • Parental leave
  • Additional voluntary benefits

$43,888 - $43,888 a year
Beware of fake job offers falsely claiming affiliation with our company.
• We never request banking details or other personally identifiable information during interviews.
• Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.
• Official emails are from our domain. Our approved emails will come from @quenchwater.com.
Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at [email protected]
We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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