Principal Architect
Louisville, KY · Remote
... services supporting digital experiences and technology platform development. As the Principal ... Humana's customers and partners. The ideal candidate for this position will have a broad ...
Louisville, KY · Remote
... services supporting digital experiences and technology platform development. As the Principal ... Humana's customers and partners. The ideal candidate for this position will have a broad ...
Louisville, KY · Remote
... services supporting digital experiences and technology platform development. As the Principal ... Humana's customers and partners. The ideal candidate for this position will have a broad ...
Louisville, KY · Remote
... services supporting digital experiences and technology platform development. As the Principal ... Humana's customers and partners. The ideal candidate for this position will have a broad ...
Louisville, KY · Remote
... services supporting digital experiences and technology platform development. As the Principal ... Humana's customers and partners. The ideal candidate for this position will have a broad ...
Louisville, KY · Remote
... services supporting digital experiences and technology platform development. As the Principal ... Humana's customers and partners. The ideal candidate for this position will have a broad ...
Louisville, KY · Remote
... services supporting digital experiences and technology platform development. As the Principal ... Humana's customers and partners. The ideal candidate for this position will have a broad ...
Frisco, TX · Remote
... services supporting digital experiences and technology platform development. As the Principal ... Humana's customers and partners. The ideal candidate for this position will have a broad ...
Frisco, TX · Remote
... services supporting digital experiences and technology platform development. As the Principal ... Humana's customers and partners. The ideal candidate for this position will have a broad ...
Frisco, TX · Remote
... services supporting digital experiences and technology platform development. As the Principal ... Humana's customers and partners. The ideal candidate for this position will have a broad ...
Frisco, TX · Remote
... services supporting digital experiences and technology platform development. As the Principal ... Humana's customers and partners. The ideal candidate for this position will have a broad ...
Frisco, TX · On-site
... services supporting digital experiences and technology platform development. As the Principal ... Humana's customers and partners. The ideal candidate for this position will have a broad ...
Frisco, TX · On-site
... services supporting digital experiences and technology platform development. As the Principal ... Humana's customers and partners. The ideal candidate for this position will have a broad ...
After all, a health services company that has multiple ways to improve the lives of its customers ... This role also involves cultivating, maintaining,and buildingrelationships with Humana's customers ...
After all, a health services company that has multiple ways to improve the lives of its customers ... This role also involves cultivating, maintaining,and buildingrelationships with Humana's customers ...
After all, a health services company that has multiple ways to improve the lives of its customers ... This role also involves cultivating, maintaining,and buildingrelationships with Humana's customers ...
After all, a health services company that has multiple ways to improve the lives of its customers ... This role also involves cultivating, maintaining,and buildingrelationships with Humana's customers ...
After all, a health services company that has multiple ways to improve the lives of its customers ... This role also involves cultivating, maintaining,and buildingrelationships with Humana's customers ...
After all, a health services company that has multiple ways to improve the lives of its customers ... This role also involves cultivating, maintaining,and buildingrelationships with Humana's customers ...
After all, a health services company that has multiple ways to improve the lives of its customers ... This role also involves cultivating, maintaining,and buildingrelationships with Humana's customers ...
After all, a health services company that has multiple ways to improve the lives of its customers ... This role also involves cultivating, maintaining,and buildingrelationships with Humana's customers ...
After all, a health services company that has multiple ways to improve the lives of its customers ... This role also involves cultivating, maintaining,and buildingrelationships with Humana's customers ...
After all, a health services company that has multiple ways to improve the lives of its customers ... This role also involves cultivating, maintaining,and buildingrelationships with Humana's customers ...
After all, a health services company that has multiple ways to improve the lives of its customers ... This role also involves cultivating, maintaining,and buildingrelationships with Humana's customers ...
After all, a health services company that has multiple ways to improve the lives of its customers ... This role also involves cultivating, maintaining,and buildingrelationships with Humana's customers ...
$19.75 - $27/hr
Work in a multi-disciplinary team to help Humana better understand how customers experience our products and services. * Use customer feedback, survey data, sentiment, behavioral signals, and ...
$19.75 - $27/hr
Work in a multi-disciplinary team to help Humana better understand how customers experience our products and services. * Use customer feedback, survey data, sentiment, behavioral signals, and ...
After all, a health services company that has multiple ways to improve the lives of its customers ... This role also involves cultivating, maintaining, and building relationships with Humana ...
After all, a health services company that has multiple ways to improve the lives of its customers ... This role also involves cultivating, maintaining, and building relationships with Humana ...
Rico, CO · On-site +1
$34K - $45K/yr
Two (2) years of customer service experience. * Experience working in the healthcare industry or a ... Humana reserves the right to require associates to upgrade their internet service if necessary.
Rico, CO · On-site +1
$34K - $45K/yr
Two (2) years of customer service experience. * Experience working in the healthcare industry or a ... Humana reserves the right to require associates to upgrade their internet service if necessary.
Fort Pierce, FL · On-site
$37K - $43K/yr
... Excellent customer service Strong clinical background Strong sense of engagement to be a team ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
Fort Pierce, FL · On-site
$37K - $43K/yr
... Excellent customer service Strong clinical background Strong sense of engagement to be a team ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
$37K - $43K/yr
... Excellent customer service Strong clinical background Strong sense of engagement to be a team ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
$37K - $43K/yr
... Excellent customer service Strong clinical background Strong sense of engagement to be a team ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
$37K - $43K/yr
... Excellent customer service Strong clinical background Strong sense of engagement to be a team ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
$37K - $43K/yr
... Excellent customer service Strong clinical background Strong sense of engagement to be a team ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
Vero Beach, FL · On-site
$37K - $43K/yr
... Excellent customer service Strong clinical background Strong sense of engagement to be a team ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
Vero Beach, FL · On-site
$37K - $43K/yr
... Excellent customer service Strong clinical background Strong sense of engagement to be a team ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
$37K - $43K/yr
... Excellent customer service Strong clinical background Strong sense of engagement to be a team ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
$37K - $43K/yr
... Excellent customer service Strong clinical background Strong sense of engagement to be a team ... Through our Humana insurance services and our CenterWell healthcare services, we make it easier for ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
As a Humana Customer Service representative, your day-to-day tasks may include answering incoming calls or emails from members, assisting them with claims, benefits, and policy questions, and troubleshooting account issues. You’ll often work alongside other team members in a collaborative environment, sharing best practices and ensuring consistent service standards. The role involves effective time management to meet response goals, accurate documentation of interactions, and continuous learning about Humana’s evolving products and services. Candidates who enjoy helping others and thrive in dynamic settings tend to find this work especially rewarding.
To excel in a Humana Customer Service role, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is often required. Patience, active listening, and empathy are critical soft skills for building trust with members and addressing their needs. These competencies are essential for delivering high-quality service, resolving inquiries efficiently, and ensuring member satisfaction.
A Humana Customer Service job involves assisting members with their healthcare insurance needs, including answering questions about policies, benefits, billing, and claims. Representatives provide support via phone, chat, or email to ensure a positive customer experience. This role requires strong communication skills, problem-solving abilities, and knowledge of Humana’s healthcare plans. Employees often receive training on company policies and healthcare regulations to better assist customers.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 6 days ago
7.9
Based on 262 frontline employees who took The Breakroom Quiz
159th of 281 rated insurance
The Principal Solutions Architect translates business needs into technical systems solutions. Integrates hardware, software and network interfaces to form a system. Works with senior executives to develop and drive segment or enterprise-wide functional strategies. Advises one or more areas, programs or functions and provides recommendations to senior executives on matters of significance, and as an advanced subject matter expert competent to work at very high levels in multiple knowledge and functional areas across the enterprise.
Role Description:
Responsibilities:
Role Essentials:
Required Qualifications
Preferred Qualifications
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.
Health care and social assistance
10,000+ Employees
Louisville, KY, US
1961