Louisville, KY · On-site
$40K - $52K/yr
Minimum 2 years of customer service experience to include experience assisting customers through ... At Humana, we're committed to inspiring health and human connection. We value diverse backgrounds ...
Louisville, KY · On-site
$40K - $52K/yr
Minimum 2 years of customer service experience to include experience assisting customers through ... At Humana, we're committed to inspiring health and human connection. We value diverse backgrounds ...
Louisville, KY · On-site
$40K - $52K/yr
Minimum 2 years of customer service experience to include experience assisting customers through ... At Humana, we're committed to inspiring health and human connection. We value diverse backgrounds ...
Louisville, KY · On-site
$40K - $52K/yr
Minimum 2 years of customer service experience to include experience assisting customers through ... At Humana, we're committed to inspiring health and human connection. We value diverse backgrounds ...
Louisville, KY · On-site
$40K - $52K/yr
Minimum 2 years of customer service experience to include experience assisting customers through ... At Humana, we're committed to inspiring health and human connection. We value diverse backgrounds ...
Louisville, KY · On-site
$40K - $52K/yr
Minimum 2 years of customer service experience to include experience assisting customers through ... At Humana, we're committed to inspiring health and human connection. We value diverse backgrounds ...
Tampa, FL · On-site
$14 - $16/hr
... with Humana's customers Educate customers, providers and employers about Humana's products and ... High School Diploma/GED Bilingual English/Spanish Call center CSR experience (in the last 4 years ...
Tampa, FL · On-site
$14 - $16/hr
... with Humana's customers Educate customers, providers and employers about Humana's products and ... High School Diploma/GED Bilingual English/Spanish Call center CSR experience (in the last 4 years ...
Louisville, KY · On-site
$40K - $52K/yr
Minimum 2 years of customer service experience to include experience assisting customers through ... At Humana, we're committed to inspiring health and human connection. We value diverse backgrounds ...
Louisville, KY · On-site
$40K - $52K/yr
Minimum 2 years of customer service experience to include experience assisting customers through ... At Humana, we're committed to inspiring health and human connection. We value diverse backgrounds ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
After all, a health services company that has multiple ways to improve the lives of its customers ... Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to ...
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
As a Humana Customer Service representative, your day-to-day tasks may include answering incoming calls or emails from members, assisting them with claims, benefits, and policy questions, and troubleshooting account issues. You’ll often work alongside other team members in a collaborative environment, sharing best practices and ensuring consistent service standards. The role involves effective time management to meet response goals, accurate documentation of interactions, and continuous learning about Humana’s evolving products and services. Candidates who enjoy helping others and thrive in dynamic settings tend to find this work especially rewarding.
To excel in a Humana Customer Service role, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is often required. Patience, active listening, and empathy are critical soft skills for building trust with members and addressing their needs. These competencies are essential for delivering high-quality service, resolving inquiries efficiently, and ensuring member satisfaction.
A Humana Customer Service job involves assisting members with their healthcare insurance needs, including answering questions about policies, benefits, billing, and claims. Representatives provide support via phone, chat, or email to ensure a positive customer experience. This role requires strong communication skills, problem-solving abilities, and knowledge of Humana’s healthcare plans. Employees often receive training on company policies and healthcare regulations to better assist customers.
$40K - $52K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 24 days ago
8.0
Based on 252 frontline employees who took The Breakroom Quiz
145th of 260 rated insurance
Louisville, KY
Full-Time | Monday-Friday, 10:40 AM - 7:10 PM
$1,500 bonus for new hires that remain employed 12 months after hire date
Build a Career That Makes a Difference
Are you looking to build a meaningful career, not just find another job? We're seeking motivated, purpose-driven professionals who are passionate about helping others. As a Consumer Service Operations Representative, you'll play a vital role in connecting our members with state and federal programs that support their health and well-being.
This is more than a call center role-it's a chance to grow your career while making an impact.
What You'll Do
What Success Looks Like
Schedule & Work Environment
Required Qualifications
Preferred Qualifications
Why Join Us?
At Humana, we're committed to inspiring health and human connection. We value diverse backgrounds and perspectives, and we're building a team that reflects the communities we serve. If you're ready to grow your career while helping others live healthier lives, we'd love to meet you.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Sourced by ZipRecruiter
Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.
Health care and social assistance
10,000+ Employees
Louisville, KY, US
1961
