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Human Services Program Manager Jobs in Wisconsin

LSS of WI & UP MI

Human Services Professional

Wausau, WI · On-site

$24.50/hr

Provide medication management and recovery support in homes and community settings. * Collaborate ... Employee Assistance Program * Mileage Reimbursement * Annual Merit Increases * Employee Recognition ...

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Human Services Program Manager information

What is a human services program manager?

Human Services Program Managers are professionals who oversee and coordinate social service programs designed to support individuals and communities in need. They manage program staff, develop policies, monitor budgets, and ensure services meet regulatory standards and client needs. These managers often work in government agencies, non-profit organizations, or healthcare settings, focusing on programs related to mental health, housing, child welfare, or community outreach. Their work is vital in making sure that resources are effectively allocated and positive outcomes are achieved for the populations they serve.

What are the key skills and qualifications needed to thrive as a human services program manager?

To thrive as a Human Services Program Manager, you need expertise in program development, budgeting, and social services, typically supported by a bachelor’s or master’s degree in social work, public administration, or a related field. Familiarity with case management software, data analysis tools, and compliance regulations is commonly required. Strong leadership, problem-solving, and interpersonal communication skills set outstanding candidates apart. These skills and qualities are crucial for ensuring effective program delivery, stakeholder collaboration, and positive client outcomes.

What is the difference between Human Services Program Manager vs Social Services Coordinator?

AspectHuman Services Program ManagerSocial Services Coordinator
Required CredentialsBachelor's degree in social work, psychology, or related field; experience in program managementBachelor's degree in social work, psychology, or related field; relevant experience in social services
Work EnvironmentOversees programs, manages staff, and develops policies within agenciesDirectly interacts with clients, assists with case management, and coordinates services
Employer & Industry UsageUsed in government agencies, nonprofits, and community organizationsCommonly employed in social service agencies, nonprofits, and healthcare settings

The main difference is that Human Services Program Managers oversee entire programs and manage staff, while Social Services Coordinators focus on direct client interaction and service coordination. Both roles require similar educational backgrounds but differ in responsibilities and scope.

What are some common challenges human services program managers face when overseeing multiple community programs?

Human Services Program Managers often juggle multiple projects and teams, which can present challenges such as balancing limited resources, managing staff workloads, and ensuring programs meet regulatory and funding requirements. Coordinating with external partners and adapting to evolving client needs also require strong communication and problem-solving skills. Successful managers typically rely on effective delegation, regular team check-ins, and data-driven decision-making to address these complexities and maintain program quality.
What job categories do people searching Human Services Program Manager jobs in Wisconsin look for? The top searched job categories for Human Services Program Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Human Services Program Manager jobs? Cities in Wisconsin with the most Human Services Program Manager job openings:
Human Services Program Manager jobs near you

Human Services Professional

Lutheran Social Services of WI & Upper MI

Rothschild, WI

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Lutheran Social Services of Wisconsin and Upper Michigan rating

6.8

Company rating: 6.8 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Human Services Professional

In-Home Recovery Services (IHRS) – Lutheran Social Services of Wisconsin and Upper Michigan

Wausau, WI | Full-Time | Benefit Eligible

$1,000 Sign-On Bonus

Ask a recruiter about bonus eligibility and payout details.

Schedule & Pay
  • Schedule: Monday, Tuesday, Wednesday, Friday, and every other weekend | 7:00 a.m.–3:00 p.m.
  • Evening & Weekend Differential: Additional $1.50/hour for hours worked during evenings and weekends.
Make a Difference Every Day

Lutheran Social Services of Wisconsin and Upper Michigan is seeking a Human Services Professional to join our growing In-Home Recovery Services (IHRS) team. In this community-based role, you'll support adults enrolled in Comprehensive Community Services (CCS) and Community Support Program (CSP) through Northcentral Healthcare, helping individuals achieve their recovery goals and live more independently.

This is a continuous posting in anticipation of future full-time, benefits-eligible opportunities.

Essential Duties & Responsibilities

This list is not intended to be all-inclusive and may be expanded as business needs require.

  • Provide medication management and recovery support in homes and community settings.
  • Collaborate with clients, families, and multidisciplinary treatment teams.
  • Participate in recovery planning and service coordination.
  • Maintain accurate and timely documentation in accordance with agency and regulatory standards.
  • Apply counseling, case management, and community resource knowledge to support client goals.
  • Attend required trainings, supervision, and staff meetings.
  • Respond to client needs, including occasional evening and weekend services.
  • Perform other duties as assigned.
Benefits
  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts (Health & Dependent Care)
  • Paid Time Off, 10 Paid Holidays, and Personal Days
  • 403(b) Retirement Plan
  • Employee Assistance Program
  • Mileage Reimbursement
  • Annual Merit Increases
  • Employee Recognition and Service Awards
  • Calm Premium Membership
  • Early Earned Wage Access (UKG Wallet)
QualificationsRequired
  • Bachelor's degree in a human services-related field (required for CCS services).
  • Valid driver's license, reliable transportation, and ability to meet LSS driving requirements.
  • Strong communication, organizational, and documentation skills.
  • Proficiency with computers and electronic health records.
Preferred
  • Experience providing community-based behavioral health, case management, or human services.
  • Experience working with individuals experiencing significant mental health concerns.
Work Environment

This position is community-based and requires frequent travel throughout the Wausau area. The role includes working in client homes and community settings and may require bending, kneeling, climbing stairs, and responding to crisis situations.

LSS is an Equal Opportunity Employer (EOE)

What Lutheran Social Services of Wisconsin and Upper Michigan employees say

Pay

Benefits

Hours and flexibility

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