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Human Services Program Manager Jobs in Pennsylvania

Goodwill

Human Services Training Coordinator

Pittsburgh, PA · On-site

$20.50 - $26.75/hr

... programs by selling donated clothing and household items in Goodwill stores and online. We offer ... We offer a wide range of career opportunities from entry level to management in retail, human ...

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Human Services Program Manager information

What is a human services program manager?

Human Services Program Managers are professionals who oversee and coordinate social service programs designed to support individuals and communities in need. They manage program staff, develop policies, monitor budgets, and ensure services meet regulatory standards and client needs. These managers often work in government agencies, non-profit organizations, or healthcare settings, focusing on programs related to mental health, housing, child welfare, or community outreach. Their work is vital in making sure that resources are effectively allocated and positive outcomes are achieved for the populations they serve.

What are the key skills and qualifications needed to thrive as a human services program manager?

To thrive as a Human Services Program Manager, you need expertise in program development, budgeting, and social services, typically supported by a bachelor’s or master’s degree in social work, public administration, or a related field. Familiarity with case management software, data analysis tools, and compliance regulations is commonly required. Strong leadership, problem-solving, and interpersonal communication skills set outstanding candidates apart. These skills and qualities are crucial for ensuring effective program delivery, stakeholder collaboration, and positive client outcomes.

What are some common challenges human services program managers face when overseeing multiple community programs?

Human Services Program Managers often juggle multiple projects and teams, which can present challenges such as balancing limited resources, managing staff workloads, and ensuring programs meet regulatory and funding requirements. Coordinating with external partners and adapting to evolving client needs also require strong communication and problem-solving skills. Successful managers typically rely on effective delegation, regular team check-ins, and data-driven decision-making to address these complexities and maintain program quality.

What is the difference between Human Services Program Manager vs Social Services Coordinator?

AspectHuman Services Program ManagerSocial Services Coordinator
Required CredentialsBachelor's degree in social work, psychology, or related field; experience in program managementBachelor's degree in social work, psychology, or related field; relevant experience in social services
Work EnvironmentOversees programs, manages staff, and develops policies within agenciesDirectly interacts with clients, assists with case management, and coordinates services
Employer & Industry UsageUsed in government agencies, nonprofits, and community organizationsCommonly employed in social service agencies, nonprofits, and healthcare settings

The main difference is that Human Services Program Managers oversee entire programs and manage staff, while Social Services Coordinators focus on direct client interaction and service coordination. Both roles require similar educational backgrounds but differ in responsibilities and scope.

Is a human services program manager degree worth it?

A degree in human services or a related field can enhance qualifications for a human services program manager role, which involves overseeing social service programs and managing staff. While some positions may accept relevant experience in lieu of a degree, having formal education can improve job prospects and potential for advancement. Certifications in management or social services can also be beneficial.

What's the average salary in human services?

The average salary for a Human Services Program Manager typically ranges from $50,000 to $75,000 annually, depending on experience, location, and organization size. These roles often require strong organizational and communication skills and may involve managing social service programs or teams.

What are popular job titles related to Human Services Program Manager jobs in Pennsylvania?

For Human Services Program Manager jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Human Services Program Manager jobs in Pennsylvania look for?

The top searched job categories for Human Services Program Manager jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Human Services Program Manager jobs?

Cities in Pennsylvania with the most Human Services Program Manager job openings:

Human Services Program Manager jobs near you
Infographic showing various Human Services Program Manager job openings in Pennsylvania as of September 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Temporary. Highlights an 95% In-person, and 5% Hybrid job distribution.

Program Manager

West Pittston, PA

EIHAB HUMAN SERVICES
Individual, Family and Community Social Assistance • 201 - 500 employees
Learn more about EIHAB HUMAN SERVICESexternal

Full-time

Posted 26 days ago

Job description

Summary: Under the supervision of the Vice-President of Operations, this position will ensure
the integration of services for the individuals. PC will ensure compliance with regard to agency
policies and procedures and ODP Regulations. PC will ensure individual rights are protected
and supervise the implementation of program plans as recommended by the interdisciplinary
team. PC ensure proper training for all Program Managers including but not limited to
management of the residential facilities, and the understanding of the audit process and audit
readiness.
Responsibilities:
Supervise Program Managers and Direct Support Professionals
Remain in direct communication with the Director in regard to the residential
program updates.
Ensure managers have a clear understanding of the operation of the homes, as well
as audit processing.
Ensure proper goal implementation with managers.
Attend IDT meetings and other meetings as directed by the Director or VP.
Collaborate with the Program Specialist to ensure communication with family
members regarding the individual’s health and overall well-being.
Ensure incident reporting procedures are followed.
Immediately inform the VP of all incidents and issues with staffing individuals and
any other concerns as they occur.
Coordination with Program Specialist and Program Managers to develop a monthly
agenda for staff meetings to ensure that issues are covered and that meetings are
meaningful.
Assist managers in conducting monthly house meetings.
Schedule and provide in-service training for staff covering all as-needed topics.
Provide monthly reports to the VP of Operations with regards to all areas of the
residential programs.
Ensure the rights of each individual are protected.
Handle in-service training of the residential managers and ensure that all the
residence’s information is maintained and kept up to date by the managers.

Rev 12/2025
Supervise employee relations issues and discuss recommendations with Human
Resources.
Ensure Program Managers complete medical books, personal allowance books,
recreational activities, fire drills, clothing needs and purchases as needed for the
individuals and coordinate to provide documentation to the Program Specialist.
Ensure that Program Managers address individual needs by meeting regularly,
coordinating with the clinical staff.
Review clinical reports submitted for consistency and clarity.
Follow-up with Admin Review Committee and HRT presentations, submissions and
recommendations.
Coordinate with Program Managers to complete performance evaluations for direct
care staff under the supervision of the Vice-President of Operations.
Participate in agency-wide manager’s meetings and training sessions as directed.
Perform other duties as assigned by the Vice-President of Operations.
Resume the responsibilities of the Program Manager in the event that the Program
Manager is not active.
Perform and complete other duties at the discretion and assigned by a supervisor,
management and administration.
Remains on call and provides direct care to individuals, when necessary, which may
include covering shifts to ensure adequate staffing levels.
Travel required.

Qualifications:
Bachelor’s Degree from an accredited college or university and 2 years of work
experience working directly with persons with intellectual disabilities.
Associate’s Degree or 60 credits from an accredited college or university and 4 years
of work experience with persons with intellectual disabilities.
A combination of education and experience in supervisory and management roles.
Valid Pennsylvania Driver’s License with a clean driving record
Clear Criminal Background
Favorable Physical/TB/Drug screen
Ability to travel

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