Human Services Professional Jobs in Decatur, GA (NOW HIRING)

Position Summary

Irwin Siegel Agency (ISA), a division of Ryan Specialty, is a leading national provider of insurance solutions and risk management expertise for organizations serving vulnerable populations. For over 60 years, ISA has partnered with human and social service organizations, nonprofit agencies, educational institutions, and community-based providers to help protect their missions through specialized insurance programs and industry expertise.
The Senior Executive Underwriter is responsible for the profitable growth, underwriting, and management of a complex portfolio of human and social service accounts. Leveraging deep expertise in organizations serving vulnerable populations, this role evaluates complex casualty exposures, develops tailored coverage solutions, cultivates strategic broker relationships, and serves as a trusted advisor to clients and distribution partners.
This person plays a key role in advancing ISA's commitment to protecting organizations that make a meaningful impact in communities across the country.

What will your job entail?

Job Responsibilities

• Underwrites and manages new and renewal business within the human and social services segment, exercising advanced underwriting judgment while adhering to company guidelines, authority levels, and carrier requirements.
• Evaluates complex liability and property exposures, including abuse and molestation, professional liability, general liability, management liability, sexual misconduct, auto, workers' compensation, and umbrella/excess liability risks.
• Analyzes organizational operations, governance structures, funding sources, quality controls, risk management practices, and client populations served to assess overall risk acceptability.
• Determines appropriate coverage structures, pricing, premiums, terms, conditions, retentions, and limits while maintaining profitable portfolio performance.
• Develops underwriting strategies for target classes, identifying opportunities within nonprofit, healthcare, educational, behavioral health, social service, and community services sectors.
• Builds and sustains strong relationships with retail and wholesale brokers, acting as a trusted advisor and subject matter expert for complex human services risks.
• Negotiates coverage, pricing, and program structures while balancing client needs, broker expectations, and underwriting profitability objectives.
• Collaborates with carriers, claims professionals, risk control consultants, and internal underwriting teams to deliver comprehensive insurance solutions and superior customer service.
• Monitors portfolio performance, market trends, loss activity, regulatory developments, and emerging exposures impacting human and social service organizations.
• Identifies and develops new business opportunities while maximizing retention and expansion within existing broker relationships and assigned accounts.
• Provides leadership, technical guidance, and mentorship to junior underwriters and underwriting staff on industry-specific exposures, underwriting best practices, and coverage interpretation.
• Contributes to underwriting guidelines, business planning, product development, and strategic initiatives designed to support growth and profitability goals.
• Represents the organization at industry conferences, association meetings, broker events, and networking opportunities within the nonprofit and human services sectors.
• Maintains expertise regarding emerging risks affecting human service providers, including workforce shortages, regulatory changes, abuse prevention standards, cyber exposures, and evolving liability trends.

Required Qualifications

• Minimum 10 years of underwriting experience with demonstrated expertise in human services, social services, nonprofit, healthcare, education, or specialty casualty underwriting.
• Strong understanding of liability exposures facing organizations serving vulnerable populations, including abuse and molestation, professional liability, management liability, and general liability risks.
• Proven ability to underwrite complex accounts, negotiate terms, and manage profitable broker relationships.
• Experience developing new business opportunities and managing a profitable book of business within delegated underwriting authority.
• Strong analytical, relationship management, communication, and negotiation skills.
• Bachelor's degree required. Risk Management, Insurance, Business Administration, Public Administration, Healthcare Administration, Social Work, or related discipline preferred. Equivalent industry experience will also be considered.

Preferred Qualifications

• Established relationships within the human services, nonprofit, social services, healthcare, or specialty casualty insurance marketplace.
• Experience underwriting program business, MGU/MGA business, or specialty casualty portfolios.
• Demonstrated leadership, mentorship, and training experience.

Licenses & Certifications

• Must meet applicable state insurance licensing requirements.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization.Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression,sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners,and communities.This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target salary range for this position is $140,000.00 - $175,000.00 annually.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at HR@Ryansg.com

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.