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HUMAN RESOURCES ADMINISTRATIVE ASSISTANT

The Fifth Avenue Hotel - New York, NY

The Fifth Avenue Hotel, an award-winning luxury destination, is seeking a Human Resources Administrative Assistant to join our team. Nestled in the heart of Manhattan, our hotel is a vibrant oasis featuring 149 beautifully appointed guest rooms, where personal service, extraordinary design, distinctive cuisine, compelling art, and immersive cultural experiences come together to create something truly exceptional. 

At The Fifth, every detail is intentional. We invite our guests and our talent to experience the hotel as a flaneur-where curiosity is sparked, stories unfold, and no two days are ever the same. 

Position Overview

As the Human Resources Administrative Assistant, you will provide vital administrative, operational, and coordination support to the Human Resources department, ensuring seamless daily operations and serving as a warm, professional first point of contact for team members and candidates. Reporting directly to the Human Resources Manager, this foundational role focuses on maintaining audit-ready employee records, supporting recruitment and onboarding logistics, coordinating training sessions, and executing internal employee touchpoints with care and accuracy. 

This role requires an organized, high-energy HR professional with a strong foundation in hospitality, exceptional written and verbal communication abilities, refined interpersonal skills, and a genuine passion for maintaining the "flaneur" spirit through frontline talent engagement and administrative excellence. 

Key Responsibilities

HR, Training & Talent Execution

• Provide day-to-day administrative support for recruitment workflows, interview scheduling, candidate correspondence, and onboarding logistics to maintain luxury standards. 
• Assist in preparing classroom training materials, setting up orientation spaces, and managing attendance rosters for luxury service orientations and mandatory compliance courses. 
• Maintain a well-organized, impeccable database of candidate logs, employment applications, and internal personnel files. 
• Input, update, and maintain records within human resources database systems, learning management systems (LMS), and HRIS tools to ensure optimum performance and compliance. 
• Draft routine candidate correspondence, offer packets, employment verification letters, and assist leadership with compensation and benefit tracking logs. 

The Flaneur Experience

• Shape the overall candidate, employee, and trainee experience, ensuring every first and last impression reflects the hotel's unique identity. 
• Support specific, measurable, and timely training action plans by coordinating logistics, preparing presentation materials, and tracking participation. 
• Ensure every HR office touchpoint, candidate greeting, and administrative interaction is intentional, engaging, and designed to spark curiosity. 

Personalized Team Member Support

• Support the delivery of personalized, bespoke employee recognition events, milestone celebrations, and internal growth experiences with intense attention to detail. 
• Serve as an accessible point of contact for team members, answering routine administrative inquiries regarding policies, benefit forms, and general HR workflows. 
• Assemble customized welcome kits and support "surprise and delight" career milestones for high-potential team members. 
• Tabulate employee satisfaction scores, compile training feedback logs, and monitor metrics to help drive continuous workplace satisfaction. 

Leadership & Collaboration

• Provide administrative support to the Human Resources Manager and Director of People Support, maintaining calendars, departmental logs, and office communications. 
• Foster an office culture of professional warmth, excellence, discretion, and collaboration consistent with core values. 
• Partner closely with department heads across the property to collect documentation, distribute training schedules, and support seamless service delivery. 
• Assist in monitoring HR-related vendor invoices, order receipts, and routine communications with external training partners and brokers. 

Financial & Administrative Stewardship

• Manage departmental supplies, training resources, team event inventory controls, and HR office expenses effectively while maintaining uncompromised luxury standards. 
• Process routine HR invoices, track expense receipts, and coordinate with accounting for timely processing. 
• Ensure all internal HR audit standards, training compliance logs, I-9 records, and physical/digital employee files are strictly maintained and audit-ready. 

Safety & Compliance

• Uphold safety, cleanliness, security, and operational protocols for team members within all workplace environments. 
• Support administrative requirements for the hotel's safety committee, ensuring strict compliance with OSHA, MSDS, and local labor standards. 
• Follow established sustainability guidelines and green hospitality practices during internal employee events and daily office operations. 

Qualifications

• 1-2 years of progressive administrative experience, preferably within a Human Resources department or luxury, five-star hospitality environment. 
• High level of proficiency with HRIS software, LMS platforms, and standard business applications (Microsoft Office Suite, Excel, Word, PowerPoint). 
• High degree of discretion, confidentiality, and refined interpersonal abilities. 
• Associate or Bachelor's degree in Human Resources Management, Hospitality Management, or equivalent experience preferred. 
• Strong organizational and communication skills with meticulous attention to detail. 
• Proven ability to manage multiple administrative priorities, multitask, and thrive in a fast-paced setting. 

Work Environment

• Flexible schedule required, including occasional early mornings, evenings, or weekends to support training logistics across various departmental shifts and 24/7 hotel operations. 
• Physically active role requiring regular movement throughout the property, including standing for extended periods during orientations, walking to inspect heart-of-house spaces, and the ability to lift up to 25 pounds. 

Why Join Us?

The Fifth Avenue Hotel is more than a workplace-it's a destination where creativity, culture, and hospitality meet. 

As part of our award-winning team, you will play a vital role in shaping the canvas of unforgettable employee journeys and supporting operational excellence in one of New York City's most distinctive luxury hotels. 

Candidates who value excellence, discretion, and professionalism are encouraged to apply to this refined, service-driven setting.