<p><strong><span data-contrast="auto">Real people. Real service.</span></strong></p>
<p><span data-contrast="auto">At </span><a href="https://www.supplyhouse.com/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">SupplyHouse.com</span></span></a><span data-contrast="auto">, we value every individual team member and cultivate a community where people come first. Led by our core values of </span><strong><span data-contrast="auto">G</span></strong><span data-contrast="auto">enerosity, </span><strong><span data-contrast="auto">R</span></strong><span data-contrast="auto">espect, </span><strong><span data-contrast="auto">I</span></strong><span data-contrast="auto">nnovation, </span><strong><span data-contrast="auto">T</span></strong><span data-contrast="auto">eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential.
As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.</span></p>
<p><span data-contrast="auto"><iframe style="display: table; margin-left: auto; margin-right: auto;" src="https://www.youtube.com/embed/uInKvloCKd8?si=5rTgd7Pbm8_s3jhG" width="560" height="314"></iframe></span></p>
<p><span data-contrast="auto">We are looking for a <strong>Program Manager, Fulfillment Operations</strong></span><span data-contrast="auto"> to join our corporate Operations Team. This individual will report into our Manager of Program Management and lead critical facility buildout and automation initiatives across SupplyHouse's fulfillment network. They will own end-to-end project execution for new FC launches, relocations, and automation system deployments, coordinating closely with Operations, IT, Finance, and external vendors to deliver on scope, schedule, and budget.
If you have a strong background in warehouse operations, capital project management, or supply chain engineering and thrive in a highly cross-functional environment with significant ambiguity, we’d love to hear from you!</span></p>
<p><span data-contrast="auto">This </span><strong><span data-contrast="auto">remote</span></strong><span data-contrast="auto"> position is open to individuals who live in, or are open to relocating to, the following states: </span><em><span data-contrast="auto">Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.</span></em></p>
<p><span data-contrast="auto">This position will require travel up to 15% of the year, including to our Melville, NY headquarters up to 3 times per year for internal meetings and team-building activities, as well as travel to our on-site fulfillment locations. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open. </span></p>
<p><strong><span data-contrast="auto">Role Type: </span></strong><span data-contrast="auto">Full-Time, Exempt</span></p>
<p><strong><span data-contrast="auto">Location: </span></strong><span data-contrast="auto">Remote</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559740":240}"> </span></p>
<p><strong><span data-contrast="auto">Schedule: </span></strong><span data-contrast="auto">Monday through Friday, 8:00 a.m. to 5:00 p.m.
with time zone flexibility</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559740":240}"> </span></p>
<p><strong><span data-contrast="auto">Base Salary: </span></strong><span data-contrast="auto">$82,000 – $103,000 per year</span></p>
<p><strong><span data-contrast="auto">Responsibilities:</span></strong><span data-ccp-props="{"134233279":true,"201341983":0,"335559740":240}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559740":240}">Lead project planning and execution for large-scale fulfillment center buildouts, including greenfield facility launches and FC moves from inception through go-live</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559740":240}">Own end-to-end coordination of automation system deployments (goods-to-person, conveyor/sortation, WMS integration) in partnership with automation vendors and internal IT</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559740":240}">Define project scope, milestones, resource requirements, and success metrics; maintain detailed project plans and hold workstream owners accountable to timelines</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559740":240}">Partner closely with internal teams (Operations, Supply Chain, IT, Finance, HR, etc.) to align project objectives and drive seamless execution</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559740":240}">Partner with Operations, Finance, and Real Estate to develop and maintain capital and labor models supporting facility investment decisions</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559740":240}">Manage vendor relationships and deliverables across automation, construction, and equipment partners; escalate risks and hold vendors to contractual commitments</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559740":240}">Facilitate cross-functional communication across Operations, Supply Chain, IT, and Finance to ensure alignment on project status, risks, and decisions</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559740":240}">Identify and mitigate project risks; proactively surface issues to leadership with clear options and recommendations</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559740":240}">Conduct post-launch performance reviews to validate throughput, labor, and cost assumptions against design targets; feed lessons learned into future facility design</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559740":240}">Support continuous improvement initiatives across the fulfillment network in partnership with the CI team</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559740":240}">Develop and maintain operational and financial models (volume projections, labor planning, capacity utilization) to support facility design and investment decisions</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559740":240}">Serve as a liaison between technical teams and non-technical stakeholders to ensure clear communication and expectations</span></li>
</ul>
<p><strong><span data-contrast="auto">Requirements:</span></strong><span data-ccp-props="{"134233279":true,"201341983":0,"335559740":240}"> </span></p>
<ul>
<li>Bachelor's degree in Supply Chain, Logistics, Business, Engineering, or related field</li>
<li>3+ years of program management experience in a supply chain, fulfillment, warehouse operations, or related distribution/logistics field</li>
<li>Experience managing large-scale capital programs/projects ($5M+) including vendor contracts and equipment procurement</li>
<li>Experience managing cross-functional projects with simultaneous workstreams across Operations, IT, Finance, and external partners</li>
</ul>
<p><strong><span da...