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Hr Operations Manager Jobs in Spring, TX (NOW HIRING)

Openwork

Warehouse Supervisor

Houston, TX · On-site

$28 - $32/hr

... Manager to join our UK-based client's team. If you're experienced, we want to hear from you! What You'll Be Doing: * Supervising a team of 2-3 warehouse associates. * Reporting to HR/Operations ...

Forgen

Proposals, Senior Manager

Houston, TX · On-site

Manage requirements and deliverables requested from Contracts, Safety, Finance, HR, Operations, Marketing, and other support departments. * Support client debrief activities and capture lessons ...

Apply Early

Giga Energy

Senior Corporate Counsel

Houston, TX · On-site

$133K - $181K/yr

Build scalable legal processes and templates as Giga grows, including contract playbooks, approval workflows, and entity management tools. * Partner cross-functionally with finance, HR, operations ...

Herc Rentals

Industrial Safety Manager

Houston, TX · On-site

Industrial Safety Manager Houston, TX, USA, 77017 | Houston, TX, USA, 77032 | Houston, TX, USA ... Partner with HR, Operations, and Risk stakeholders to guide safety-related behaviors, recommend ...

Alliance

Operations Support Specialist

Baytown, TX · On-site

$20/hr

Supports Operations Managers in assigned office(s) in other activities such as: * Work with Fleet ... Hosting assigned offices for OPEX workshops as needed Pay Range: $20/hr Work Environment This job ...

Amerapex Corporation

Financial Controller

Houston, TX · On-site

... Management * Lead and mentor the accounting team * Develop and implement accounting policies and procedures * Coordinate with HR, operations, and project teams to improve financial processes

Maurices Incorporated

Manager in Training

Conroe, TX · On-site

The Manager in Training (MIT) works with store manager and store teams in achieving sales goals ... Ensures Execution of company direction (POS, Visual, HR, Operations, etc.) and uses resources ...

Amerapex Corporation

Financial Controller

Houston, TX · On-site

... Management * Lead and mentor the accounting team * Develop and implement accounting policies and procedures * Coordinate with HR, operations, and project teams to improve financial processes

Apply Early

Keystone Advisors

Head of Human Resources

Houston, TX · On-site

$98K - $128K/yr

... operational teams Ensure proper documentation and reconciliation of HR-related financial data Compliance & Risk Management Ensure compliance with: o Federal & State employment laws o HIPAA and CMS ...

Apply Early

Samprasoft

Business Analyst V

Houston, TX · On-site

Act as a liaison between business stakeholders (such as HR, operations, and training departments ... Proven experience in delivering business insights and managing operational records systems ...

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Showing results 1-20

All JobsHr Operations Manager JobsHr Operations Manager Jobs in Spring, TX

Hr Operations Manager information

See Spring, TX salary details

$36.9K

$81.8K

$137.5K

How much do hr operations manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for hr operations manager in Spring, TX is $81,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $95,200.00 per year, depending on experience, location, and employer.

What does an HR Operations Manager do?

An HR Operations Manager oversees the daily operations of the human resources department, ensuring that HR processes run smoothly and efficiently. Their responsibilities typically include managing employee records, payroll, benefits administration, compliance with labor laws, and supporting recruitment activities. They also work to improve HR systems and processes, act as a liaison between employees and management, and may supervise HR staff. The goal is to ensure a positive employee experience while maintaining organizational efficiency.

What is the difference between Hr Operations Manager vs HR Coordinator?

AspectHr Operations ManagerHR Coordinator
ResponsibilitiesOversees HR processes, policy implementation, and team managementSupports HR functions, handles administrative tasks, and assists with recruitment
Required CredentialsBachelor’s degree in HR or related field, HR certifications often preferredBachelor’s degree often preferred, HR certifications are a plus
Work EnvironmentManagement level, strategic planning, leadership rolesAdministrative support, operational tasks, entry to mid-level
Industry UsageCommon in larger organizations with HR departmentsFound in organizations of all sizes, supporting HR teams

The HR Operations Manager focuses on managing HR processes and leading HR teams, while the HR Coordinator provides administrative support and assists with daily HR functions. Both roles require relevant HR knowledge and certifications, but differ in scope and seniority.

How does an HR Operations Manager typically collaborate with other departments to enhance organizational efficiency?

An HR Operations Manager regularly partners with departments such as Finance, IT, and Legal to streamline processes and ensure compliance with company policies and regulations. For example, they may work closely with Finance to manage payroll and benefits administration, or with IT to optimize HR information systems. These cross-functional collaborations enable HR Operations Managers to identify process improvements, resolve issues quickly, and support organizational goals. Effective communication and relationship-building skills are essential in this role, as it often involves coordinating projects and aligning HR initiatives with broader business strategies.

What are the key skills and qualifications needed to thrive as an HR Operations Manager, and why are they important?

To thrive as an HR Operations Manager, you need expertise in HR processes, compliance, payroll administration, and a relevant degree, often with experience in HR management. Familiarity with HR information systems (HRIS), payroll software, and data analytics tools is typically required. Exceptional organizational, problem-solving, and interpersonal skills help in leading teams and managing change effectively. These skills are crucial for ensuring efficient HR operations, regulatory compliance, and a positive employee experience within the organization.
What are popular job titles related to Hr Operations Manager jobs in Spring, TX? For Hr Operations Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Hr Operations Manager jobs in Spring, TX look for? The top searched job categories for Hr Operations Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Hr Operations Manager jobs? Cities near Spring, TX with the most Hr Operations Manager job openings:
Hr Operations Manager jobs near you
Infographic showing various Hr Operations Manager job openings in Spring, TX as of June 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $81,796 per year, or $39.3 per hour.
Senior Manager, Healthcare Call Center Operations & Performance

Senior Manager, Healthcare Call Center Operations & Performance

SynergenX

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Senior Manager, Call Center Operations & Performance
SynergenX | Houston, TX, 77070
Full-Time | Exempt | Onsite REQUIRED
Lead the Transformation of a High-Performance Healthcare Contact Center
SynergenX is seeking an experienced, data-driven Senior Manager of Call Center Operations & Performance to lead and optimize our patient access, patient experience, and contact center operations across a growing, multi-site healthcare organization specializing in hormone replacement therapy and medical weight loss. This role will serve as a key cross-functional leader, partnering with Operations, Marketing, Clinical Leadership, HR, and Executive Leadership to improve patient acquisition, engagement, operational efficiency, and overall business performance.
This highly visible leadership role is responsible for driving operational excellence, developing leaders, improving performance, building accountability, and leveraging analytics to create measurable business results across a high-volume healthcare contact center environment while being patient centric.
The ideal candidate has successfully managed first-level managers and understands how to build high-performing teams through coaching, leadership development, workforce optimization, and data-driven decision making.
Approximately 45% of this role will focus on reporting, analytics, workforce planning, KPI management, operational metrics, and business intelligence. The remaining focus will be dedicated to coaching leaders, developing frontline staff, improving patient engagement, enhancing appointment conversion outcomes, and creating a culture of accountability and continuous improvement.
This is not a maintenance role. We are looking for a hands-on operator who can build structure, improve performance, develop people, and implement sustainable operational improvements.
What You'll Do
Leadership & Team Development (45%)
  • Lead day-to-day operations of a high-volume patient contact center.
  • Directly manage supervisors and first-level leaders.
  • Develop leadership capabilities through coaching, mentoring, performance management, and accountability.
  • Create a culture focused on customer engagement, patient experience, operational excellence, and continuous improvement.
  • Conduct regular one-on-ones, leadership meetings, performance reviews, and scorecard discussions.
  • Develop succession plans and leadership development programs.
Operational Performance
  • Drive improvements in answer rates, service levels, abandonment rates, speed to answer, appointment conversion, quality scores, and productivity.
  • Establish performance expectations and accountability standards across all levels of the organization.
  • Monitor operational trends and implement corrective action plans when needed.
  • Partner with Operations, Marketing, HR, Compliance, and Executive Leadership to improve overall organizational performance.
Data, Analytics & Reporting (45%)
  • Own all operational reporting, dashboards, scorecards, forecasting, and performance analytics.
  • Analyze trends related to:
    • Service Levels
    • Answer Rates
    • Abandonment Rates
    • Speed to Answer
    • Appointment Conversion
    • Workforce Productivity
    • Staffing Efficiency
    • Attendance and Adherence
    • Customer Engagement Metrics
  • Build executive-level reporting and present actionable recommendations to leadership.
  • Develop workforce forecasting and staffing models.
  • Utilize data to identify root causes, performance gaps, and opportunities for improvement.
  • Translate complex data into actionable coaching opportunities for leaders and frontline team members.
Workforce Planning & Resource Management
  • Develop staffing models based on call volume, business growth, marketing initiatives, seasonality, and service-level targets.
  • Monitor scheduling effectiveness, occupancy, productivity, and adherence.
  • Identify staffing needs and partner with Talent Acquisition and HR on hiring strategies.
  • Recommend organizational changes that improve efficiency and service delivery.
Quality Assurance & Training
  • Build and oversee a structured quality assurance and coaching program.
  • Develop scorecards, calibration programs, coaching frameworks, and performance improvement initiatives.
  • Ensure adherence to patient communication standards, scheduling protocols, and documentation requirements.
  • Identify training opportunities through call reviews, reporting, and performance analysis.
  • Measure coaching effectiveness through operational and performance outcomes.
Technology & Process Optimization
  • Serve as a key stakeholder for call center technology platforms and reporting tools.
  • Evaluate and optimize:
    • Call Routing
    • Queue Management
    • Missed Call Recovery
    • Reporting Accuracy
    • Follow-Up Workflows
    • Workforce Technology
  • Lead implementation of technology and AI-driven initiatives, including:
    • Automated Quality Monitoring
    • Call Scoring
    • Coaching Insights
    • Reporting Automation
    • Workflow Automation
    • Call Summaries
    • Knowledge Management Tools
    • Customer Routing Enhancements
Required Qualifications
  • Bachelor's degree or equivalent experience.
  • 5+ years of leadership experience within call center operations, contact center management, customer engagement, patient access, customer service, or related environments.
  • Healthcare contact center, patient access, scheduling, or healthcare operations leadership experience.
  • 3+ years managing supervisors, team leads, or first-level managers.
  • Proven success improving operational performance through leadership, coaching, and accountability.
  • Strong demonstrated understanding of:
    • Service Levels
    • Answer Rates
    • Abandonment Rates
    • Speed to Answer
    • Workforce Management
    • Quality Assurance Programs
    • KPI Management
    • Performance Scorecards
    • Staffing Models
    • Operational Analytics
  • Advanced experience with reporting, dashboards, workforce planning, and operational metrics.
  • Strong leadership, analytical, communication, and coaching skills.
  • Ability to influence change and drive organizational performance.
Preferred Qualifications
  • Healthcare contact center, patient access, scheduling, or healthcare operations leadership experience.
  • Experience leading multi-site or multi-state teams.
  • Experience implementing workforce management, quality assurance, and performance improvement programs.
  • Experience with CRM, contact center, workforce management, and reporting platforms.
  • Experience implementing AI, automation, analytics, or operational improvement initiatives.
What Success Looks Like
Within your first year, you will:
  • Improve answer rates and service levels.
  • Reduce missed and abandoned calls.
  • Increase appointment conversion effectiveness.
  • Develop stronger supervisors and frontline leaders.
  • Implement meaningful KPI dashboards and executive reporting.
  • Improve workforce planning and staffing efficiency.
  • Establish consistent coaching and accountability programs.
  • Standardize operational processes and performance expectations.
  • Successfully implement technology and AI-driven improvements.
  • Deliver measurable improvements in patient experience and operational performance.
Compensation & Benefits
Competitive Salary + Performance Bonus Opportunity based on KPI achievements
Benefits Include:
  • Medical, Dental, and Vision Insurance with dependent coverage (PPO and HSA_
  • 401(k) with Company Match
  • Paid Time Off with annual increases
  • Paid Holidays
  • Life Insurance
  • Employee Assistance Program
  • Career Growth Opportunities
  • Stable, Growing Healthcare Organization
  • Direct Visibility to Executive Leadership

This role is based in Houston, Texas and requires full-time onsite leadership presence. We are seeking a hands-on leader who enjoys developing people, improving performance, leveraging data, and building a high-performing operation.

Apply