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Housing Operations Assistant Jobs in Indiana (NOW HIRING)

Saint Mary's College

Hall Director

Notre Dame, IN · On-site

Support summer conference and camp housing programs. * Assist with office operations and coverage of the See Hub. * Manage housing assignments, occupancy records, and key distribution. * Participate ...

Saint Mary's College

Hall Director

Notre Dame, IN · On-site

Support summer conference and camp housing programs. * Assist with office operations and coverage of the See Hub. * Manage housing assignments, occupancy records, and key distribution. * Participate ...

Saint Mary's College

Hall Director

Notre Dame, IN

Support summer conference and camp housing programs. * Assist with office operations and coverage of the See Hub. * Manage housing assignments, occupancy records, and key distribution. * Participate ...

Community Action of Greater Indianapolis

Be Seen First

HCV County Coordinator

Indianapolis, IN · On-site

$42K - $44K/yr

... operations. ESSENTIAL FUNCTIONS * Case Management & Client Services * Conduct client briefings ... Maintain ongoing communication with program participants to support housing stability. * Assist ...

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Housing Operations Assistant information

What is a housing operations assistant?

Housing Operations Assistants are staff members who support the day-to-day management of residential facilities, such as student dormitories or apartment complexes. Their responsibilities typically include assisting with move-in and move-out processes, responding to maintenance requests, ensuring safety policies are followed, and providing customer service to residents. They often work closely with housing managers and other staff to ensure a smooth and comfortable living environment for residents. This role may also involve administrative tasks like record-keeping and coordinating events or inspections.

What skills and qualifications are needed to be a housing operations assistant?

To thrive as a Housing Operations Assistant, you need organizational skills, attention to detail, and a background in property management or administrative support, often with a relevant associate degree or experience. Familiarity with property management software, MS Office, and basic maintenance tracking systems is typically required. Strong communication, problem-solving, and customer service skills help you effectively address resident concerns and support team operations. These skills are crucial for ensuring smooth housing operations, resident satisfaction, and efficient management of daily tasks.

What are common challenges faced by housing operations assistants, and how can they be managed?

Housing Operations Assistants often juggle multiple responsibilities such as coordinating move-ins and move-outs, addressing resident concerns, and maintaining accurate records. Common challenges include managing high volumes of requests during peak periods and ensuring effective communication between residents, maintenance staff, and management. Developing strong organizational skills, staying proactive with scheduling, and utilizing digital management systems can help manage workload and prevent issues from escalating. Regular training and open communication with the team further support success in this dynamic role.

What is the difference between Housing Operations Assistant vs Housing Coordinator?

AspectHousing Operations AssistantHousing Coordinator
CredentialsHigh school diploma or equivalent; some roles may require relevant certificationsHigh school diploma; some roles may prefer additional certifications or experience
Work EnvironmentOffice settings, on-site housing facilities, administrative tasksOffice and on-site housing management, client interaction
Employer & IndustryNonprofits, government agencies, property management firmsHousing agencies, property management companies, nonprofits
Search & Comparison IntentUnderstanding entry-level housing support rolesManaging housing operations and tenant relations

The Housing Operations Assistant typically handles administrative and support tasks related to housing management, often focusing on day-to-day operations. In contrast, the Housing Coordinator usually takes on a more active role in coordinating housing services, tenant communication, and program implementation. Both roles are essential in housing management but differ in scope and responsibilities.

Is a housing operations assistant a stressful job?

A housing operations assistant role can be stressful due to managing multiple tasks such as tenant communication, maintenance coordination, and administrative duties. The level of stress often depends on workload, organizational environment, and experience with property management systems. Strong organizational skills and the ability to handle customer interactions can help mitigate stress in this position.

What are popular job titles related to Housing Operations Assistant jobs in Indiana?

For Housing Operations Assistant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Housing Operations Assistant jobs in Indiana look for?

The top searched job categories for Housing Operations Assistant jobs in Indiana are:

What cities in Indiana are hiring for Housing Operations Assistant jobs?

Cities in Indiana with the most Housing Operations Assistant job openings:

Housing Operations Assistant jobs near you
Infographic showing various Housing Operations Assistant job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution.

Assistant Director, Residential Housing Operations

Purdue University

West Lafayette, IN • On-site

Full-time

Re-posted 2 hours ago

Purdue University rating

7.5

Company rating: 7.5 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

313th of 623 rated colleges and universities

Job description

Assistant Director, Residential Housing Operations
City: West Lafayette
Job Description:
Job Summary
The Assistant Director, Residential Housing Operations (Residential Services) ensures staff readiness to meet the residential and academic needs of students. Manages employees and residential services building details to deliver residential academic environments. Responsible for supporting University Residences to manage daily operations of large residential buildings through academic year, summer school, and summer program (conference) operations in assigned neighborhood/zone. Work to achieve day-to-day department objectives with major impact on area of responsibility. This staff member manages department brand and customer expectations in support of the academic mission of Purdue University, Student Life, and University Residences. Direct and coordinate all aspects of conference activities within assigned area. Lead and manage direct reports, delegating tasks and operational authority to maximize quantity of work across department and assigned neighborhood.
The Assistant Director is responsible for overseeing the operations of front desks in their assigned neighborhood or area of oversight (usually 4-5 desks.)
This role supervises a team of 4- 5 full- time clerks and is ultimately responsible for the supervision of a large group of student office staff/summer staff. This staff member provides support and guidance during the Move-in and Move-out processes, as well as peak/key times throughout the year. The supervisor will ensure the quality and accuracy of all communication related to Residential Services and will be involved in training and development programs for full-time and student staff. Additionally, this position serves in a scheduled on-call rotation to support student and full-time staff employed in a vibrant department that houses students and program participants year-round, including break and summer periods.
What We're Looking For:
  • Bachelor's degree in management, education, or related field
  • A minimum of five (5) years of relevant experience.
  • Equivalent level of education and experience will be considered.
  • Experience leading a team.
  • Broad knowledge of front desk operations, housing operations and student affairs theory.
  • Demonstrated ability to supervise, manage, and develop professional staff
  • Demonstrated skills in project management and fiscal analysis
  • Ability to establish long and short-term goals consistent with the mission of the university and the division.
  • Ability to build, develop, and cultivate relationships across campus and externally with a variety of constituents.
  • Self-motivated, have attention to detail, and adept at solving problems.
  • Ability to work collaboratively with diverse constituents.
  • Strong communication (written/oral) as well as interpersonal skills.
  • Proficient at computer software word processing, spreadsheet, electronic communication, etc.

What is helpful:
  • Master's degree in management or related field.
  • Supervision of graduate level or full-time staff.
  • 6+ years of relevant experience.

Additional Information:
  • To learn more about Purdue's benefits summary
  • https://www.purdue.edu/hr/Benefits/employeebenefits/benefits_enrollment/pdf/summaries/2023/Benefits-summary-Admin-Op-2023.pdf
  • Purdue will not sponsor employment authorization for this position
  • A background check will be required for employment in this position
  • FLSA: Non-Exempt (Eligible For Overtime)
  • Retirement Eligibility: Non-exempt Defined Contribution Plan

Who We Are at Purdue University:
When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we've been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.
EOE: Purdue University is an EO/EA University
Job Sub Family
Operations Support
Employee Class
M/P Management
Career Stream
Management 3

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