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Director Of Housing Operations Jobs in Indiana (NOW HIRING)

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Director Of Housing Operations information

What is a director of housing operations?

A Director of Housing Operations is a senior management professional responsible for overseeing the daily operations of housing facilities, such as those in universities, apartment complexes, or public housing organizations. They manage staff, ensure compliance with housing regulations, develop policies, and coordinate maintenance and resident services. Their goal is to create a safe, efficient, and welcoming living environment while optimizing operational efficiency and budget management. They also address resident concerns and collaborate with other departments to improve housing programs.

What are the key skills and qualifications needed to thrive as a director of housing operations?

To thrive as a Director of Housing Operations, you need strong leadership, property management expertise, and a background in real estate or facilities management, typically supported by a relevant degree. Proficiency in property management software, budgeting tools, compliance systems, and often certifications such as Certified Property Manager (CPM) or similar credentials are important. Outstanding communication, problem-solving abilities, and a customer service mindset help build effective teams and maintain high resident satisfaction. These skills ensure efficient housing operations, regulatory compliance, and a positive living environment for residents.

How does a director of housing operations typically collaborate with other departments to ensure efficient facility management?

A Director of Housing Operations works closely with departments such as maintenance, security, finance, and resident services to ensure that housing facilities run smoothly. This role often involves coordinating cross-functional meetings, aligning budgets and resources, and developing protocols for emergency response or routine maintenance. Effective communication and collaboration are essential, as the director must balance resident needs, regulatory compliance, and operational efficiency. Building strong partnerships with these teams ensures that issues are addressed quickly and that the overall living experience is positive for residents.

What is the difference between Director Of Housing Operations vs Housing Program Manager?

AspectDirector Of Housing OperationsHousing Program Manager
CredentialsTypically requires a bachelor’s degree in social work, public administration, or related field; advanced degrees preferredUsually requires a bachelor’s degree; some roles may prefer experience in social services or housing programs
Work EnvironmentOversees multiple housing programs, manages staff, and develops policies at an organizational levelManages specific housing projects or programs, focusing on service delivery and client management
Employer & Industry UsageUsed in non-profit organizations, government agencies, and housing authoritiesCommon in non-profits, government agencies, and community organizations

The main difference is that the Director Of Housing Operations oversees the overall housing strategy and multiple programs, while the Housing Program Manager focuses on managing specific housing initiatives and day-to-day operations within those programs.

What are popular job titles related to Director Of Housing Operations jobs in Indiana?

For Director Of Housing Operations jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Director Of Housing Operations jobs in Indiana look for?

The top searched job categories for Director Of Housing Operations jobs in Indiana are:

What cities in Indiana are hiring for Director Of Housing Operations jobs?

Cities in Indiana with the most Director Of Housing Operations job openings:

Director Of Housing Operations jobs near you

Assistant Director, Residential Housing Operations

West Lafayette, IN • On-site

Purdue University
Colleges, Universities, and Professional Schools • 10K+ employees

7.5

Company rating: 7.5 out of 10

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Learn more about Purdue Universityexternal

Full-time

Re-posted 4 days ago

Job description

Assistant Director, Residential Housing Operations
City: West Lafayette
Job Description:
Job Summary
The Assistant Director, Residential Housing Operations (Residential Services) ensures staff readiness to meet the residential and academic needs of students. Manages employees and residential services building details to deliver residential academic environments. Responsible for supporting University Residences to manage daily operations of large residential buildings through academic year, summer school, and summer program (conference) operations in assigned neighborhood/zone. Work to achieve day-to-day department objectives with major impact on area of responsibility. This staff member manages department brand and customer expectations in support of the academic mission of Purdue University, Student Life, and University Residences. Direct and coordinate all aspects of conference activities within assigned area. Lead and manage direct reports, delegating tasks and operational authority to maximize quantity of work across department and assigned neighborhood.
The Assistant Director is responsible for overseeing the operations of front desks in their assigned neighborhood or area of oversight (usually 4-5 desks.)
This role supervises a team of 4- 5 full- time clerks and is ultimately responsible for the supervision of a large group of student office staff/summer staff. This staff member provides support and guidance during the Move-in and Move-out processes, as well as peak/key times throughout the year. The supervisor will ensure the quality and accuracy of all communication related to Residential Services and will be involved in training and development programs for full-time and student staff. Additionally, this position serves in a scheduled on-call rotation to support student and full-time staff employed in a vibrant department that houses students and program participants year-round, including break and summer periods.
What We're Looking For:
  • Bachelor's degree in management, education, or related field
  • A minimum of five (5) years of relevant experience.
  • Equivalent level of education and experience will be considered.
  • Experience leading a team.
  • Broad knowledge of front desk operations, housing operations and student affairs theory.
  • Demonstrated ability to supervise, manage, and develop professional staff
  • Demonstrated skills in project management and fiscal analysis
  • Ability to establish long and short-term goals consistent with the mission of the university and the division.
  • Ability to build, develop, and cultivate relationships across campus and externally with a variety of constituents.
  • Self-motivated, have attention to detail, and adept at solving problems.
  • Ability to work collaboratively with diverse constituents.
  • Strong communication (written/oral) as well as interpersonal skills.
  • Proficient at computer software word processing, spreadsheet, electronic communication, etc.

What is helpful:
  • Master's degree in management or related field.
  • Supervision of graduate level or full-time staff.
  • 6+ years of relevant experience.

Additional Information:
  • To learn more about Purdue's benefits summary
  • https://www.purdue.edu/hr/Benefits/employeebenefits/benefits_enrollment/pdf/summaries/2023/Benefits-summary-Admin-Op-2023.pdf
  • Purdue will not sponsor employment authorization for this position
  • A background check will be required for employment in this position
  • FLSA: Non-Exempt (Eligible For Overtime)
  • Retirement Eligibility: Non-exempt Defined Contribution Plan

Who We Are at Purdue University:
When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we've been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.
EOE: Purdue University is an EO/EA University
Job Sub Family
Operations Support
Employee Class
M/P Management
Career Stream
Management 3

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